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BEST WESTERN PLUS Executive Inn

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184 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Executive Inn
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Showing 168: English reviews
Reviewed 27 May 2016

Pros: Friendly staff, not extremely busy so service was quick. Cleanliness and comfort of the beds was your average hotel. The location is fine for what you're there for - note its basically in the middle of a Chinese community with mostly Chinese stores/restaurants (but not 100%). Cons: If you have trouble sleeping at night due to noise, then stay...

Review collected in partnership with Best Western
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Helpful?
Thank Adam M
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Adam for taking your time to input your review at our property. I’m very sorry to hear that you did not have a pleasant experience at our hotel. Guest satisfaction is extremely important to us and we always strive to provide our guests with the best services. Since our hotel is located conveniently right off the 60 highway,...

MOUNT SHASTA
Reviewed 24 May 2016

Rooms extra clean and service excellent, however, this room was in need of several repairs. I was tired when I arrived because of traveling all day and found these situations stressful. They were taken care of eventually. The people staying in this room previously have never reported any problems, which I don't understand.

Review collected in partnership with Best Western
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Helpful?
Thank CAROLYN G
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Carolyn for taking your time to input your review at our property. I’m very sorry to hear that you did not have a pleasant experience at our hotel. Guest satisfaction is extremely important to us and we always strive to provide our guests with the best services. I will definitely bring up your feedback regarding your recent stay...

Los Angeles, California
Reviewed 22 May 2016 via mobile

spent the night with my gf... the place is clean , good service, and slot of restaurants around. there's a lot of asian restaurants ... I recommend this place... the value and cleanliness is totally worth coming.

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Helpful?
Thank etorres519
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking your time to input your review at our property. We always strive to provide our guests with the best services. I am glad you enjoyed the services and nearby restaurants near us during your stay. I am also very happy to hear that the nearby restaurants was a plus during your accommodation. Thank you again for...

Reviewed 13 May 2016

I rarely have back pain, but one night at the Executive Inn changed that. My back was in agony by 3 a.m. Staff told me to try an extra pillow. The next day my back was completely thrown out. It's now been six days and I am still in considerable pain. The bed is far too soft. You stay at...

Review collected in partnership with Best Western
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Helpful?
Thank 43kurtr
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking your time to input your review at our property. I’m very sorry to hear that you did not have a pleasant experience at our hotel. Guest satisfaction is extremely important to us and we always strive to provide our guests with the best services. I will definitely bring up your feedback during our management meeting to...

Guangzhou, China
Reviewed 21 April 2016

I once stayed here due to my house being fumigated for termites. The stay was for 2 nights. Lobby, and Rooms were great. Free breakfast also had great food. Plus, its next to a supermarket, and many restaurants for convenience.

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Helpful?
Thank Jay L
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Jay for taking your time to input your review at our property. We always strive to provide our guests with the best services. I am glad you enjoyed your stay while your house was being fumigated. I am also very happy to hear that the nearby restaurants was a plus during your accommodation. Thank you again for your...

Seattle, United States
Reviewed 9 April 2016

First time at this Hotel. Staff professional and friendly. Rooms are neat clean and quiet - even those close to the freeway like mine. Breakfast good value as it is included. Several excellent restaurants within walking distance. Excellent WiFi

Review collected in partnership with Best Western
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Helpful?
Thank Daniel P
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Daniel for taking your time to input your review at our property. We always strive to provide our guests with the best services. I am glad you enjoyed the service provided by our staff during your stay. I am also very happy to hear that the nearby restaurants was a plus during your accommodation. Thank you again for...

San Francisco
Reviewed 5 April 2016

I like the location where it is easy to access to restaurant and supermarket. The service is excellent very polite and helpful employees. The room is very comfortable and very quiet for a good night sleep.

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Helpful?
Thank sirichomd
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking your time to input your review at our property. We always strive to provide our guests with the best services. I am glad you enjoyed the service provided by our staff during your stay. I am also happy to hear that the convenient location of the hotel was a plus for you. Thank you again for...

los angeles, United States
Reviewed 4 April 2016

clean is the most important and the hotel did it very well, the location is ok, just near the freeway, you can sign up for shuttle bus to get you to the citadel outlets in the city for free, facilities are fine and nearby you can find a lot of chinese style restaurant

Review collected in partnership with Best Western
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Helpful?
Thank Dong Hang Z
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Dong Hang for taking your time to input your review at our property. We always strive to provide our guests with the best services. I am glad you enjoyed our convenient location with many different International restaurants to choose from within walking distance and the market. I am also happy to hear that you enjoyed our additional Citadel...

Nipomo, United States
Reviewed 29 March 2016

The hotel looks like it has been recently remodeled. It was very nice inside and out. The staff was courteous and professional. Be sure to bring ear plugs as the hotel is in close proximity to the 60 freeway.

Review collected in partnership with Best Western
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Helpful?
Thank Marie K
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Marie for taking your time to input your review at our property. We always strive to provide our guests with the best services. I am glad you enjoyed the service provided by our staffs at the hotel during your stay. With the hotel conveniently located right off the freeway 60, our hotel also offer interior rooms for our...

Reviewed 23 March 2016

I always stay in this hotel when I have conference in Rowland heights. Location is convenient, close to ranch 99 market, all the Chinese Restaurants. But be sure that you get an interior room. Standard rooms and business rooms are NOISY!

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Helpful?
Thank Levin Z
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Levin for taking your time to input your review at our property. We always strive to provide our guests with the best services. I am glad you enjoyed our convenient location right off the 60 freeway along with many different International restaurants to choose from within walking distance and the market. Thank you again for your positive response...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Located near City of Industry, Walnut, Pomona business parks. 20 Minutes to Downtown Los Angeles and Anaheim Convention Center. Walking distance to 20 International Asian-inspired restaurants, grocery store, bank, shops. Free shuttle to Puente Hills Mall, Costco and local businesses within 3 miles. Complimentary American and Chinese breakfast daily. 24-hour lobby business center. Discount shuttle to LAX. Friendly and affordable. ... more   less 

Additional Information about BEST WESTERN PLUS Executive Inn

Address: 18880 Gale Ave, Rowland Heights, CA 91748-1337
Region: United States > California > Rowland Heights
Price Range: $172 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Executive Inn 3*
Number of rooms: 135
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Also Known As:
Best Western Plus Executive Hotel Rowland Heights
Best Western Rowland Heights
Rowland Heights Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Executive Inn staff and other travellers.
10 questions
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over a year ago
Manchester, United Kingdom
Manchester, United Kingdom
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Executive Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near very busy highway, ask for an expensive room inside.”
 of 5 bubbles Traveldreamers11, 20 Dec 2016 | Read review
“This hotel offers Asian as well as American breakfasts.”
 of 5 bubbles 383dallasc, 7 Dec 2016 | Read review
“Deluxe Rooms in 2nd Floor are more relaxing and quiet.”
 of 5 bubbles AnnaKristine0410, 5 Dec 2016 | Read review
“Choose a room away from the freeway.”
 of 5 bubbles hfl89, 2 Oct 2016 | Read review
“Rooms on the south side are quitter.”
 of 5 bubbles 618ameliaj, 12 Sep 2016 | Read review
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