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All reviewsconvention centerwindow seatpublic marketthe club loungeacross the streetroom serviceself parkingstate capitolper dayheart of downtownbusiness hotelhotel restaurantbusiness tripvery nice hotelfront desk staffthe room was niceold town
I recently spent two nights in this hotel to attend a convention being held at the convention center across the street from the hotel, so the location was perfect. My room was a king bed with a small seating area and smallish bathroom. Overall I...More
Now Sheraton knows I refuse stay Sacra EMBASSY SUITES even if many times price is cheaper! Not safe area! So the last three reservations, they give me special rates, that Birthday 2016, Heart Walk 2016, Birthday 2017! Birthday 2017 they say the price is such...More
I stay here at minimum once a year on a trip for business. The hotel definitely does what it needs to do and is in a great area that makes it easy to get around. Rooms are nice enough. Bar area the service tends to...More
Response from TeamMarriott, General Manager at Sheraton Grand Sacramento HotelResponded 1 week ago
Thank you for the great comments about our convenient location and hospitable staff. We are sorry your stay was interrupted by the slow speed of the elevators. During high traffic times the elevators are slower, but we will have our engineering team inspect them to...More
I won't go into all of the details but the bottom line is that I needed a room since an error was made on my day of arrival. Rather than honoring the original rate they wanted to charge the rack rate of $700+. After multiple...More
1 Thank Royal567
Response from TeamMarriott, Manager at Sheraton Grand Sacramento HotelResponded 1 week ago
Thank you for your review. We are sorry you had an unfavorable experience at our hotel. Please accept our sincerest apologies for the mix-up with your reservations and that we were unable to resolve them to your satisfaction. As in every city, certain...More
It is a good business hotel. Suitable for convention stays, across from the Sacramento Convention Center. The service is variable depending on how busy they are and the level of staffing. Overall, the location is its largest asset. The service could use some improvement.
Good Morning, thank you for your question! In our Club Lounge we offer a Continental breakfast served 6:00 AM - 9:00 AM on weekdays and 7:00 AM – 10:00 AM on weekends. This includes coffee, fresh fruit, boiled eggs, fresh... More
Good Morning, thank you for your question! In our Club Lounge we offer a Continental breakfast served 6:00 AM - 9:00 AM on weekdays and 7:00 AM – 10:00 AM on weekends. This includes coffee, fresh fruit, boiled eggs, fresh baked pastries, assorted breads and bagels, cereal and oatmeal.