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Sheraton Grand Sacramento Hotel

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Sheraton Grand Sacramento Hotel
Sheraton Grand Sacramento Hotel
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938 Reviews from our TripAdvisor Community

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Showing 922: English reviews
Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 days ago NEW

Nice hotel nice decor great location for expo trips. Rooms are comfortable and nice though could use with better lighting. Restaurant is good though a bit limited in variety. The bar closes far too early for a hotel bar but other than that overall a good choice for business as hotel.

Helpful?
Thank Gustavo C
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking time to review the Sheraton Grand. We are delighted to hear you enjoyed your stay and the amenities we offer! We hope to welcome you back for another great stay soon! More 

Level Contributor
282 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 1 week ago via mobile

The Sheraton Grand Sacramento Hotel is a Lovely Hotel in Downtown Sacramento. Our room was very nice. In the lobby is a bar. Had a few drinks and enjoyed the evening. In a great location. Right next store to the Sacramento Convention Center. Lot of restaurant and store all around. Very close to the Golden 1 Center. Had a nice... More 

Helpful?
Thank A. Vinnie V
Lisa O, Guest Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking time to review the Sheraton Grand Sacramento. We are delighted to hear you enjoyed your stay as well as the amenities our hotel has to offer! We hope to welcome you back for another nice stay soon! More 

San Diego, California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

This hotel was very nice for a 48-hour business trip, nice amenities, good service, and well-run overall. Nearby is the pedestrian-only strip in front of the state building with some nice restaurants and small shops. I needed to pick up a few things and found a Macys about a mile away, and decided to walk it. That I would not... More 

Helpful?
Thank Happi b
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to reach out to us regarding your most recent stay. Our goal is to deliver a comfortable and warm experience and it is great to hear our staff and amenities were able to provide that! We hope to welcome you back for another stay soon. More 

1 review
Reviewed 2 weeks ago via mobile

A year ago (SEPT 12, 2015) I booked a regular room on Hotwire for approx $100 and I was so happy that hotwire gave me A SHERATON ROOM, but when we arrived at the hotel after my wedding in my wedding dress we were upgraded immediately to a ONE BEDROOM SUITE WITH A VIEW!! THE LADY AT FRONT DESK WAS... More 

Helpful?
Thank Antwinette12
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback! It is great to hear that you thoroughly enjoyed your experience at the Sheraton Grand Sacramento! Thank you for sharing such a wonderful story about your wedding night and congratulations on your one year anniversary! We hope to welcome you back for another amazing stay soon! More 

Syracuse, New York, USA
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 2 weeks ago

I stayed here for 3 nights for business and the hotel is ok. I had no issue with check in as I had seen some other reviews comment on. The lobby was clean with a nice bar with pub tables. My room was on the 9th floor and was pretty standard. It was very clean which was nice. A few... More 

Helpful?
Thank DKTravel2
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to reach out to us regarding your most recent visit. We are disappointed to hear about your stay with us, especially in regards to your guest room and dining experience. We work hard to deliver an exceptional guest experience, and it is apparent in this case we fell short. We hope you will visit... More 

Oakland, CA
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 weeks ago

It was a great stay for business. Great deli across the street and plenty of other spots to eat at around. Walking distance to the new basketball arena. The hotel staff were very helpful and allowed for an early check in without any heads up. The room was clean and spacious. I did have a restless night on the mattress... More 

Helpful?
1 Thank Tavares N
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking time to review the Sheraton Grand! We are delighted to hear you enjoyed your stay as well as our friendly and helpful staff. We hope to welcome you back for another great stay soon! More 

West Covina, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

We stayed here for 3 nights because it was in downtown Sacramento. State capitol is walking distance as are some restaurants. From the time we pulled up to the time we left, ALL the employees were helpful and friendly. Not once did we come across somebody without a smile. Our check in/out went efficiently smooth. Ana from housekeeping was very... More 

Helpful?
1 Thank Donna G
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to review our hotel. We are so happy to hear you had such a wonderful experience here at the Sheraton Grand. Our goal is to deliver a comfortable and warm experience and it is great to hear our staff was able to provide that for you throughout your entire stay! Thank you for the... More 

Upper Left Coast
Level Contributor
93 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 394 helpful votes
Reviewed 3 weeks ago

I've now stayed here twice and confirmed that I'll look elsewhere on my coming business trips to Sacramento. The rooms are perfectly fine and the location is convenient for being across from the Convention Center and short walk from the Capitol and other state government offices. However, it's on a dark, seedy side of a downtown block with little around... More 

Helpful?
3 Thank umbrellaman
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. Your feedback will be shared... More 

California
Level Contributor
133 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 3 weeks ago

I booked here for 2 nights and had a pleasant stay. It's very close to the Capitol Building and lots of restaurants so it's location is ideal. The room is spacious and the bed and pillows comfortable. Crappy pillows are a big pet peeve of mine and this hotel has great pillows (2 different kinds and 4 total on the... More 

Helpful?
Thank Hydrolagus
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking time to share your feedback. We are glad you had a comfortable and convenient experience at the Sheraton Grand! We hope to welcome you back for another stay soon! More 

Hercules, California
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago

A very nice hotel for business trips. Located in the heart of downtown next to delicious restaurants and the convention center. Rooms are very nice, clean and spacious. Staff is very helpful and friendly. The lobby is nice and spacious with a touch of old and new architecture. I enjoyed my stay and would stay here again.

Helpful?
1 Thank April A
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are so happy to hear you had such a wonderful experience at the Sheraton Grand hotel! Our goal is to provide a comfortable and warm experience and it is great to hear that our staff was able to do that! All of your feedback will be shared with our team and we look forward to welcoming you back for... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of downtown Sacramento, you'll find the city's best shopping and restaurants within blocks of the hotel. ... more   less 

Additional Information about Sheraton Grand Sacramento Hotel

Address: 1230 J Street, 13th and J Street, Sacramento, CA 95814
Region: United States > California > Sacramento
Price Range: $207 - $625 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Sacramento Hotel 4*
Number of rooms: 503
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Hotels.com, Priceline, Orbitz, Odigeo, Expedia, Travelocity and Jetsetter so you can book your Sheraton Grand Sacramento Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Sacramento
Sacramento Sheraton
Hotel Style:
#2 Luxury Hotel in Sacramento
#11 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Sacramento Hotel staff and other travellers.
6 questions
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Penngrove, California
over a year ago
Lower Sackville, Nova Scotia, Canada

See all questions (6)

Questions? Get answers from Sheraton Grand Sacramento Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor for the quiet”
 of 5 bubbles 883tavaresn, 16 Nov 2016 | Read review
“Request a room on a high floor for views - but be patient with the elevators.”
 of 5 bubbles umbrellaman, 11 Nov 2016 | Read review
“Higher floors offer a nice view of Sacramento”
 of 5 bubbles daviddP5330JA, 2 Nov 2016 | Read review
“2304 was excellent with a city view.”
 of 5 bubbles Mahaloken, 21 Oct 2016 | Read review
“The higher the level, the quieter the room”
 of 5 bubbles boneyman1, 27 Aug 2016 | Read review
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