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I was flying out of Sacramento and had to check-in at this hotel for a night in February. Hotel has shuttle service to the airport and there was no fixed timing, it varies according to the person at the front desk. It could be 30...More
Thank Sri b
Response from philip w, General Manager at Fairfield Inn & Suites Sacramento Airport NatomasResponded 6 days ago
Thank you very much for your honest and candid feedback. We do have a set schedule in the morning for the shuttle and it is on demand from the airport. I will make sure our staff does a better job of conveying this to our...More
New, modern, comfy bed & pillow, mini frig, microwave, coffee maker. Lots of bath counter space but is in the bathroom not separate area. I left before breakfast but they still had oatmeal, breads, fruit out for earlybirds, nice!
Overall it's OK but just seemed a little ordinary for a Fairfield Inn.
It was relatively dated and did need a refresh. The breakfast was very ordinary. Also found the room to be a little noisy as it's adjacent to the freeway.
The did have...More
Response from philip w, General Manager at Fairfield Inn & Suites Sacramento Airport NatomasResponded 2 weeks ago
Thank you very much for your comments, as we are always looking for ways to improve our guest experience. Your concerns will be brought to the appropriate departments so that they can be addressed. We value your input and look forward to serving you the...More
This hotel is easy to get to both on and off the freeway. It’s clean and well maintained. There is a truck stop next to the hotel, a Burger King, Black Bear Diner, and gas station - but not much else. Therefore it’s a small...More
Thank Richard S
Response from philip w, General Manager at Fairfield Inn & Suites Sacramento Airport NatomasResponded 12 March 2018
Thank you so much for your feedback, I want to ensure you that we do take your words to heart and are striving to prevent issues like this from happening in the future.
I stay in a lot of Marriott’s. Probably two different Marriotts per week. I can’t say that this is the best Fairfield Inn I’ve ever stayed in. The place is a little bit dated and run down. It is near a noisy highway, and not...More
Thank Evan W
Response from philip w, General Manager at Fairfield Inn & Suites Sacramento Airport NatomasResponded 1 March 2018
Thank you very much for the feedback on your stay with us. We are actually in the process of getting free weights for the gym area as we have identified this as an opportunity as well. I am surprised that you found us dated as...More
Response from KFinerman | Property representative |
There is a great home-style restaurant across the path-The Black Bear Diner-good food, good portions and a Lodge-y atmosphere. We offer a complimentary shuttle to and from the Sacramento Airport for our guests.When you... More
There is a great home-style restaurant across the path-The Black Bear Diner-good food, good portions and a Lodge-y atmosphere. We offer a complimentary shuttle to and from the Sacramento Airport for our guests.When you arrive, just sign up for the shuttle time you need. We look forward to welcoming you to the Fairfield Inn & Suites Sacramento Airport!