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We were traveling to Sacramento on our annual Business trip for Realtors, and
we had 3 rooms, with 6 people all arriving different days and times, some reservations
got a little mixed up, but the excellent staff At the hotel, especially Alexis Shelly
I've stayed at about 10-12 California Residence Inns, and this one just seemed below par. There are a few reasons:
1. No EV charger, even though 10-20% of guests were driving EVs.
2. Hot Tub was set 2-3 degrees below where it should have been...More
1 Thank Adam M
Response from Shelly M, General Manager at Residence Inn Sacramento Downtown at Capitol ParkResponded 1 May 2018
Adam M, Thank you for taking the time to provide us with some valuable feedback. It was of course disappointing to read your review but it sounds like we definitely have some opportunities to focus on. It is feedback like yours which helps us improve,...More
My wife and I stayed here recently for a friend’s wedding, and we were very, very happy with that decision! As Marriott Rewards members we weren’t new to the brand, but as first time visitors to Sacramento, we’d never been to this location before. From...More
We were in town for two nights and this was our base. Surrounded by plenty of places to hang. Included parking in garage right next door. Easy check in and fresh cookies at check in. The room had a full kitchen if we wanted to...More
1 Thank TARCGAZ
Response from Shelly M, General Manager at Residence Inn Sacramento Downtown at Capitol ParkResponded 30 April 2018
Thank you for your review. It is great to hear you enjoyed your stay and we certainly look forward to your next visit. Sincerely, Shelly Moranville
Omar who works at the front desk will make your stay extrodinary. He can handle three customers at a time while taking care of any issue with the hotel lobby. Wow. He does this while making everyone feel special. Omar is truly extrodinary. He assures...More