Four Points by Sheraton Sacramento International Airport
12 reviews
#57 of 91 Hotels in Sacramento
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Sacramento International Airport
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#57 of 91 hotels in Sacramento
Location
Service
Value
We've got you covered, from a business center to an outdoor pool, Jacuzzi, and free airport shuttle service. We're here to help.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Safe
Telephone
Iron
Cable / satellite TV
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English
Location
Full view
Contact
4900 Duckhorn Dr, Sacramento, CA 95834-2595
Getting there
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12Reviews7Q+A3Room tips
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Popular mentions
Even though this hotel advertises an airport shuttle, don’t count on it. At check-in, we were told shuttle bus is full to make a 7am flight, so major change of plans. Keep this in mind when choosing this hotel.
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Date of stay: September 2020Trip type: Travelled as a couple
Helpful
Response from Chase Davis, General Manager at Four Points by Sheraton Sacramento International Airport
Responded 22 Oct 2020
Hello vickisandiego1, Thank you for staying with us and we are very sorry to hear that this happened to you. Our shuttle service does have limited space and requires pre-booking sometimes due to the space limitation, but we apologize if there was not something we could work out to take care of your trip to the airport. Please let us know if there is anything that we can do to make this right for you and we hope to have the opportunity to serve you again and make your next stay better.
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Cheap alcohol in hand sanitizing stations made hands smell like a cheap bar with great spilled drinks. No explanation provided of COVID cleanliness-had to ask. Floor of room flilthy-made white socks dark brown. Missing tiles in bathroom. Air conditioner did not cool down room. Room filled with smokey air in morning. This made it difficult to stay any longer in room in early am. Left as soon as we could. Too many choices in Natomas near airport to stay here again. Appears owner wants to cheap things out.
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Date of stay: August 2020Trip type: Travelled as a couple
Helpful
Response from Chase Davis, General Manager at Four Points by Sheraton Sacramento International Airport
Responded 22 Oct 2020
Hello Maps542652, Thank you for providing your honest feedback. We do use a specific sanitizer that has higher alcohol content to maximize sanitation as is suggested and comes straight from the manufacturer like this. We apologize if you were not communicated to properly about some of the changes that have transpired during these unprecedented times. You also had the unfortunate timing of being here during the height of the large fires and the smoke and smell was significant. If there is anything we can do to be able to accommodate you again and show you that your stay was an exception we would very much like that opportunity.
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Pros; Great Staff, modern and nicely appointed rooms, clean, comfortable beds, very convenient to the airport, free shuttle to and from the airport, bar/restaurant on premises, quiet. Cons; AC unit a little noisy, hotel close to main highway- but you can request a room in the back.
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Date of stay: January 2020
1 Helpful vote
Helpful
At the last minute decided would be better to stay closer to airport for early flight out , after a few days of business over in EL Dorado Hills. Pleasantly surprised quiet and clean, lobby was hip. Arrived late and checked out early so no eating/ bar visits . Would stay again when traveling to the area. Hotel is either new or just been updated. My first stay at a four points.
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Date of stay: February 2020Trip type: Travelled on business
Helpful
Response from Chase D, General Manager at Four Points by Sheraton Sacramento International Airport
Responded 24 Feb 2020
Thank you for choosing to stay with us prior to your flight. We did complete an update to the hotel in 2019, so we are glad to hear that you liked the changes. Thank you again and we look forward to being able to serve you again in the future.
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I have stayed in this hotel many times in the last 5 years while traveling to Sacramento. Apparently under new management, they have substantially lowered the quality of the place with cost cutting. We stayed in 2 different rooms about a week apart. BOTH rooms had plumbing issues , the shower drains were partially blocked resulting in ankle deep water while showering. As we all know, plumbers are expensive and management is kicking this can down the road. The hotel provides the absolute minimum amount of towels for 2 people, plus the single TINY bar of soap was inadequate. The super cheap shampoo and body wash supplied thru a wall dispenser in the shower was so caustic it gave my wife a rash from using it. There was NO Kleenex anywhere. The once decent breakfast buffet has also been hit by the bean counters too, the once delicious fresh fruit has disappeared. The cost cutting clearly has lowered the quality of this hotel. I am surprised the Marriott chain has permitted their name on this economy hotel. In defense of the hotel, it was clean and the staff was great. I struggled to give this hotel 3 stars. I will probably spend a bit more and go elsewhere next visit. …
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Date of stay: January 2020Trip type: Travelled as a couple
Helpful
Response from Chase D, General Manager at Four Points by Sheraton Sacramento International Airport
Responded 3 Feb 2020
Thank you very much for your candid feedback of your recent experiences. We sincerely apologize that we did not meet the level of service that you have grown to expect. We do typically supply and stock the missing items you had so we are very sorry this was absent during your visit. We will certainly take your feedback and work towards improvements in all areas while working within the parameters of our brand standards. We only ask that you allow us the opportunity to serve you again and provide you the service you are looking for.
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PRICE RANGE
US$133 - US$249 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton sacramento international airport hotel sacramento, 4 points by sheraton sacramento international airport, four points sacramento, sheraton sacramento international airport, sacramento four points, sacramento sheraton
LOCATION
United StatesCaliforniaSacramento
NUMBER OF ROOMS
213
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Claim Your Listing Frequently Asked Questions about Four Points by Sheraton Sacramento International Airport
What are some of the property amenities at Four Points by Sheraton Sacramento International Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Four Points by Sheraton Sacramento International Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Sacramento International Airport?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Sacramento International Airport?
Conveniently located restaurants include Malabar American Cooking, In-N-Out Burger, and Chicken N Waffles.
Are there opportunities to exercise at Four Points by Sheraton Sacramento International Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Four Points by Sheraton Sacramento International Airport have an airport shuttle?
Yes, Four Points by Sheraton Sacramento International Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Sacramento International Airport?
Yes, laundry service and self serve laundry are offered to guests.
Does Four Points by Sheraton Sacramento International Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Four Points by Sheraton Sacramento International Airport?
Many travellers enjoy visiting Leland Stanford Mansion State Historic Park (8.6 km), Sutter’s Fort State Historic Park (10.8 km), and River City Saloon (8.4 km).
Is Four Points by Sheraton Sacramento International Airport accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.