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Four Points by Sheraton Sacramento International Airport

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Four Points by Sheraton Sacramento International Airport
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253 Reviews from our TripAdvisor Community

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Showing 249: English reviews
foster city
Reviewed yesterday NEW

Im writing this review as a traveller who lives in this greater area but always spends the nite before travelling in a hotel near sacto international airport ....our flites are usually very early flights. Weve stayed at several hotels in this area. These rooms are a bit larger thn the others. The hotel is immaculate.....as i would expect of a...

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Helpful?
Thank geri b
Milwaukee, Wisconsin
Reviewed 1 week ago

While on a business trip to Northern California I needed to spend the night in Sacramento before continuing on by car to Santa Rosa. An associate and I picked this property. Their was a shuttle from the airport to the hotel, however you need to call the hotel in order to have them send the shuttle to the airport. I...

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Helpful?
Thank Jim and Delmy G
Omaha, Nebraska
Reviewed 2 weeks ago

This location was used as an overnight stay near Sacramento's airport. Hotel offers hot breakfast and an airport shuttle. Clean spacious room with comfortable beds. Our AAA room rate came with free breakfast, ask about voucher slip when you check in. You need to have that in the dining area to be sure you're not charged. We weren't offered the...

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Helpful?
Thank Bev W
Chico, California
Reviewed 31 October 2016 via mobile

This is an average property. Our flight was cancelled early in the morning due to a bird strike by the plane the night before. The hotel was great at getting us into a room even thought it was 8:00 am. Internet access is beyond lousy and lousy is too nice a word to describe it. Don't book here if you...

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Helpful?
Thank CaRichE
Reviewed 26 October 2016

I think we got lucky-- there weren't any parties or conferences at the hotel during our stay, so we didn't experience the noise disturbances that many of the reviewers are describing. We got a good night's sleep-- however the walls were noticeably very thin and we could intermittently hear our neighbors. There were some odd design choices in the room--...

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Helpful?
Thank Steven-and-Wen
LaRhonda S, Starwood Hotels at Four Points by Sheraton Sacramento International Airport, responded to this review

Thank you for providing feedback regarding your recent stay. Take care.

Seattle, Washington
Reviewed 25 October 2016

Do not stay here -- read other reviews before booking a reservation at this hotel! Our experience was absolutely terrible and we didn't have time to read reviews before going here after our flight was cancelled. Our primary complaint is that the front desk staff was very rude and unapologetic, even after failing to follow through on any of their...

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Helpful?
1Thank JTE206
LaRhonda S, Starwood Hotels at Four Points by Sheraton Sacramento International Airport, responded to this review

Dear JTE206, Your loyalty to Starwood hotels is important to us, and I am pleased to learn that you are experiencing different brands during your stays. While the Four Points brand does differ from the Sheraton brand in areas of design, features & amenities, and more, we always strive to provide a warm welcome and the best possible service. We...

Tallahassee, Florida
Reviewed 15 October 2016 via mobile

The place seemed new but the room wasn't well kept. The desk chair was pretty beat up. The bathroom sink was really dirty and the carpet needed to be cleaned. The hot tub was closed the last day I was there. When I called for a shuttle I was put on hold for over 10 minutes. I finally hung up...

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Helpful?
Thank Karinda B
LaRhonda S, Starwood Hotels at Four Points by Sheraton Sacramento International Airport, responded to this review

Dear Karinda B, Thank you for providing us with feedback regarding your recent stay. We are extremely sorry to hear you were disappointed in your experience with us. We appreciate your feedback in regards to the wear that has taken place and will be sure to take your comments into account. All the best.

Fresno, California
Reviewed 26 September 2016 via mobile

We stayed here last weekend, on a Saturday night. While the room itself was fine, what is not acceptable is the noise level. What you do not know, if you have never been here before is that this hotel also has the Sheraton Grand Palace on the premises ( they share the same parking lot and is just a few...

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Helpful?
1Thank Frances235
LaRhonda S, Starwood Hotels at Four Points by Sheraton Sacramento International Airport, responded to this review

Dear Frances235, Thank you for your strong loyalty as a SPG member and taking the time to share your feedback with us. We understand the importance of getting a good night’s sleep when traveling and do our very best to provide a relaxing and comfortable environment for all of our guests. We will be sure to take your comments into...

Fresno, California
Reviewed 25 September 2016

This place attracts a raucous crowd on the weekends because they rent out their conference space for parties. I'm writing this at 4am...been unable to sleep since midnight. Paper thin construction allows me to hear every footstep upstairs. The folks upstairs have been having a grand old time since midnight, and staff seems unable to do anything about it. In...

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Helpful?
Thank johnkinsey2016
LaRhonda S, Starwood Hotels at Four Points by Sheraton Sacramento International Airport, responded to this review

Dear johnkinsey2016, We also understand the importance of getting a good night’s sleep when traveling and do our very best to provide a relaxing and comfortable environment for all of our guests. We will be sure to take your comments into consideration, as your feedback is an invaluable component of improving our guests’ experiences. It is our goal to minimize noise...

Venice, Florida
Reviewed 21 September 2016

Hotel was nice and convenient to the airport. We were able to print out our boarding passes which was a great help. Shuttle service was great. We had dinner there to save us time because of an early get up and we were really disappointed, service was very slow and the food was not good.

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Helpful?
Thank Floridalover_12

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
We've got you covered, from a business center to an outdoor pool, Jacuzzi, and free airport shuttle service. We're here to help. ... more   less 

Additional Information about Four Points by Sheraton Sacramento International Airport

Address: 4900 Duckhorn Dr, Sacramento, CA 95834-2595
Region: United States > California > Sacramento
Price Range: $158 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Sacramento International Airport 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Four Points By Sheraton Sacramento International Airport Hotel Sacramento
4 Points By Sheraton Sacramento International Airport
Four Points Sacramento
Sheraton Sacramento International Airport
Sacramento Sheraton
Sacramento Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Sacramento International Airport staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Sacramento International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else; avoid weekends”
 of 5 bubbles johnkinsey2016, 25 Sep 2016 | Read review
“Don't stay here.”
 of 5 bubbles 962miltone, 30 Aug 2016 | Read review
“No suggestion”
 of 5 bubbles 337MikeAce, 29 Jul 2016 | Read review
“Top floor (4th) was very quiet.”
 of 5 bubbles LorettaPadilla35, 13 Jun 2016 | Read review
“Cannot go wrong with this hotel”
 of 5 bubbles 181katherineg, 3 Mar 2016 | Read review
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