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BEST WESTERN PLUS Sutter House

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BEST WESTERN PLUS Sutter House
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683 Reviews from our TripAdvisor Community

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Showing 640: English reviews
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lagny sur marne
HOTEL’S FAVOURITE REVIEW
Reviewed 6 days ago via mobile

Nice staff very helpful and friendly with a warm welcome! Very clean and big rooms, well located Downtown Sacramento, everything is at walking distance. We booked last minute and the whole place came as a very good surprise to us! We m recommend for any stay in Sacramento.

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Helpful?
1Thank biliwitz
About Hotel's Favourite Review
doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Traveler, We are so happy that you enjoyed your stay with us and we look forward to welcoming you back!

Chico, United States
Reviewed 1 week ago

One night stay while family member was in the hospital. The hotel was easy to find in the night even though I wasn't 100% familiar with Sacramento. The room was clean, quiet and easy to find. Much appreciated the comfortable bed and hot shower. Cheerful and efficient staff.

Review collected in partnership with Best Western
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Thank 884georgiag
doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Traveler, Thank you for your review. We hope your family member is well.

Southampton, United Kingdom
Reviewed 2 weeks ago

Great service from the staff. Good location to walk into Old Sacramento. Good restaurants close by. Hotel Breakfast not up to European standard. It's a shame the younger clientele didn't keep the noise down......shouting and playing ball in the corridor late at night!.

Review collected in partnership with Best Western
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Helpful?
Thank Salbel2014
doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Traveler, Thank you for staying with us and I apologize for the behavior of the young people that were here. We did speak with their chaperones asking that they supervise them better, to respect the other guests that were staying in the hotel. This group stays with us every year and this is the first year that they behaved...

Reviewed 2 weeks ago

Very central. Good for touring the capital, the old city & anything else you want to see. The service in the hotel was excellent. Everyone was very helpful. We would stay in Sarasota again & stay at the Sutter House Best Western.

Review collected in partnership with Best Western
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Thank Q5581DNelizabethb
SACRAMENTO, United States
Reviewed 2 weeks ago

Great Staff and breakfast, but the walls are somewhat thin so you could hear people, particularly children playing throughout the night. Once we told the staff about the children they quickly notified the room and took care of it so we were able to go back to sleep. They also do have you sign a noise agreement to during your...

Review collected in partnership with Best Western
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1Thank 575adriennew
doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Traveler, Thank you so much for your review, and for your understanding about the children that were in the hotel. We hope to see you again in the future!

San Francisco, California, United States
Reviewed 2 weeks ago

Updated, nice rooms. Functional little exercise room, and crazy nice staff. I have stayed here a few times over the years, and this latest visit spurred me to write a review. I highly recommend this place.

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Thank Mark B
Reviewed 2 weeks ago

Different from your avg BW but good. the rooms feel so new yet so well designed. The bed is great, food for breakfast is the best and the staff is wonderful. Dont like driving up to the capital, but the company keeps making me. At least i can rack up the rewards and vacation somewhere really nice with the fam.

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Thank Honey G
Reviewed 4 weeks ago via mobile

This hotel was very charming. The rooms were beautifully decorated, seem to have been revamped recently. Very comfortable and very friendly staff. Breakfast included was a bonus. Would definitely stay here again.

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Helpful?
1Thank Malcolm M
doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Very Charming, Thank you so much for your review and we look forward to seeing you again in the future!

Lodi
Reviewed 16 March 2017

This hotel was located 5 blocks from another hotel where I was attending a conference. Arrived to find plenty of parking. The man working at the front desk was amazing and super helpful. The room itself was fairly clean, average and organized well. The bed was comfortable with a wide range of pillows that were all pretty worn and flat....

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Helpful?
Thank LodiDazzles
doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Traveler, Thank you for your review, and I am so sorry that you had such an uncomfortable stay with us. We are going thru all of our guest rooms to make sure we have a variety of pillows on our beds, as some people like to sleep on a firm pillow, while others prefer a soft one, apparently your...

Riverside, California
Reviewed 10 March 2017 via mobile

Great Hotel!! Rooms are very nice. Great price for our stay, breakfast was awesome!!! Blocks away from Memorial Auditorium. Would definitely stay again. Staff very nice and helpful. We will be back for 2018!!

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Thank bzbeemom

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Laundry Service

Additional Information about BEST WESTERN PLUS Sutter House

Address: 1100 H St, Sacramento, CA 95814-2812
Region: United States > California > Sacramento
Price Range: $201 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sutter House 2.5*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, Hotels.com, Expedia, Travelocity, Best Western, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your BEST WESTERN PLUS Sutter House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sutter House Hotel Sacramento
Best Western Sutter Hotel
Best Western Sacramento
Sacramento Best Western
Hotel Style:
#5 Family Hotel in Sacramento
#5 Romantic Hotel in Sacramento
#8 Business Hotel in Sacramento
#8 Best Value Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sutter House staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Sutter House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the inside by the pool or on the backside away from the street. Can't guarantee it will be quieter but should be.”
LodiDazzles, 15 Mar 2017 | Read review
“Have never had a bad room”
GeorgeF928, 3 Feb 2017 | Read review
“location is quiet.”
Lindainvegas, 1 Jan 2017 | Read review
“Rooms are all quiet, clean, and well equipped.”
JohnMacMurray, 27 Dec 2016 | Read review
“All of the rooms were on the second level and felt very secure and safe.”
anthonyrC8138ZX, 20 Dec 2016 | Read review
5 of 5