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Best Western Plus Sutter House

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Traveller (154)
Room & Suite (237)
Pool & Beach (35)
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Overview
  • Excellent53%
  • Very good33%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“light rail”(19 reviews)
“waffles”(36 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Best Western Plus Sutter House
Special Offer: BWR Bonus Offer
Hotel deals
Offers from Best Western Plus Sutter House
Special Offer: BWR Bonus Offer
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (829)
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778 results
Traveller rating
411
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Show reviews that mention
All reviewsconvention centerlight railwafflesbest westernsstate capitolold townwalking distancepool areaconvenient locationcontinental breakfastnice poolrestaurant next doorgreat place to stayroom was cleandowntown sacdowntown areawould definitely stay here again
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1 - 5 of 778 reviews
Reviewed 1 week ago

Found staff pleasant and helpful. Breakfast was fresh, presented well and tasty! Street noise a little loud if you're a light sleeper (fortunately I'm not). Nice 5 block walk to the Convention Center.

Review collected in partnership with Best Western
Thank Jeff Y
Response from doris1974, General Manager at Best Western Plus Sutter HouseResponded 6 days ago

Dear Traveler, Thank you for the kind review. We really enjoyed CASBO, what a great group! We look forward to the possibility of welcoming you back in the future.

Hotel's Favourite
Reviewed 6 January 2018

This is a nice motel/hotel with extremely friendly and helpful staff. The rooms are large and well appointed. There is a large pool, but no heated, so I did not use it in January! The breakfast that is provided is way above average, staffed by...More

Thank Snookey
Reviewed 1 week ago

My overall rating is about a 4.75, because the coffee maker and hair dryer had to be used by the desk, since I did not have any plug-ins in the wash room area. Otherwise, perfect for what I needed. I would highly recommend staying here...More

Review collected in partnership with Best Western
Thank Steven Y
Response from doris1974, General Manager at Best Western Plus Sutter HouseResponded 6 days ago

Dear Traveler, Thank you for choosing to stay with us during your conference, we truly appreciate your business. We hope that the next time your travels bring you back to Sacramento, that you will stay with us!

Reviewed 1 week ago

Excellent experience! Staff absolutely goes above & beyond to make your stay comfortable & pleasant. Rooms are large, comfortable and immaculate. Even offered me an umbrella when I forgot mine on a rainy day:)

Review collected in partnership with Best Western
Thank mhunley2018
Response from doris1974, General Manager at Best Western Plus Sutter HouseResponded 1 week ago

Dear Traveler, We truly appreciate you staying with us and look forward to welcoming you back!

Reviewed 1 week ago via mobile

We stayed in this room and noticed we were over charged we called and were told that we smoked in the room. Which we did not and the manger was very rude saying over and over yes we did. Not pleased. The staff the was...More

Thank bsamm24
Response from doris1974, General Manager at Best Western Plus Sutter HouseResponded 2 days ago

Dear Traveler, I am sorry that you felt I was rude, as that was not my intention. The room that you occupied had a strong odor , as well as tobacco in the room, so much so, that the room had to be put off...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Conference Facilities
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
US$162 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Sacramento
#5 Romantic Hotel in Sacramento
#8 Business Hotel in Sacramento
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$162 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Sacramento
#5 Romantic Hotel in Sacramento
#8 Business Hotel in Sacramento
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (154)
Room & Suite (237)
Pool & Beach (35)
Dining (31)
Amenities (9)
Questions & Answers
Ask a question
12 January 2018|
AnswerShow all 4 answers
Response from Bartholomew2 | Reviewed this property |
No, it won't. You are in a dense city neighborhood with businesses all around. The parking is under the 2nd floor wing of the hotel, next to the hotel lobby. I was able to park my Dodge Ram extended cab but held my breath... More
1
Vote
Karen M
6 April 2017|
AnswerShow all 10 answers
Response from doris1974 | Property representative |
Good morning, we have parking (car)that is both covered and uncovered that is complimentary to our hotel guests.
1
Vote
jolie q
14 January 2017|
AnswerShow all 3 answers
Response from doris1974 | Property representative |
The Golden 1 Center is approximately 5 blocks from the hotel, and I have walked it many times, alone as well as with someone, and have felt safe. We do offer free parking to our hotel guests.
0
Votes
Room Tips
"Very quiet if you have a courtyard facing room"
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"Ask for a room in the quiet part of the building."
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"If you're concerned about the sound of the train pick a room away from the tracks."
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"I think none of the rooms have external-facing windows."
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