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Very clean and renovated rooms. The rooms were quite big too. The beds are comfortable but very high.
The breakfast wasn't good. Pancakes were from a supermarket that you had to heat. The eggs are powdered. Not a lot to choose from.
Gym was good.More
Response from Jeffrey S, Manager at Arden Star HotelResponded 3 weeks ago
Hi, Ms. Morgan.
We greatly appreciate having you as a guest of our hotel and for you taking the time to post your review. Thank you for the 4 stars and for your comments. We read each and everyone of them, as our goal is...More
The employees were very nice. But the key to the door wouldn't work. The breakfast looked yuck. The bathroom had no counter space for toiletries. The neighbor was playing his bongos at midnight. so didn't get much sleep. Found a hair on the bathtub.More
Response from Jeffrey S, Manager at Arden Star HotelResponded 1 November 2017
Thank you so much for sharing your experience with us. I'm glad that my staff was very nice, but disappointed that you didn't get much sleep and your room wasn't properly cleaned. This in addition to the other issues you commented on are being addressed...More
The Hotel surprised me when I checked in. The room was excellent and absolutely clean. The service from the staff was beyond none and they were helpful in way possible!!!
We absolutely enjoyed our 5 day stay at this hotel and recommend it to anyone...More
Response from Jeffrey S, Manager at Arden Star HotelResponded 11 October 2017
Hi, Mr. Patel. Thanks for staying with us and for the incredible review and comments. We are so happy that you enjoyed your stay, our hotel and staff. We still have many more positive improvement underway to enhance the hotel and to complete the renovation....More
I went up to the front desk to mention that I needed towels since my family and I were short. A lady named kenia was being rude giving me attitude and was talking on her cell phone. Not to mention she was talking to another...More
Thank Anna H
Response from Jeffrey S, Manager at Arden Star HotelResponded 25 September 2017
Hi, Anna. I hope that you will accept my sincerest apologies for the service that you received by my front desk staff. I am addressing this with all of my staff to assure that this isn't repeated to other guests. I want to personally thank...More
Room Floors we Tiled not carpeted. Big Plus!
Beds were comfortable and it was quiet. Room was a 2 bed and was large
THe bathroom was smaller and the sink was in the bathroom not just outside so makes it a longer "get ready"time. But...More
Thank Randy D
Response from Jeffrey S, Manager at Arden Star HotelResponded 10 August 2017
Thank you so much for the great review and comments. We appreciate hearing your thoughts of our hotel. The renovation is moving steadily ahead and we still have many great things coming. This will include the hallways. They'll get new carpet and luxurious...More
US$105 - US$147 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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