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Crowne Plaza Sacramento

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Crowne Plaza Sacramento
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254 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Commerce Township, Michigan
Reviewed 26 September 2016

This hotel was very nice and clean BUT there was only one elevator for the whole hotel. You were lucky to catch the elevator. The restaurant was decent. We were at a convention nearby so the location was great for us.

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Helpful?
Thank sandy633
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for choosing to stay with us and for taking the time to write a king review. For your next trip: we actually have 3 elevators. There is an elevator at the end of the guest room tower closest to the lobby and two more at the opposite end of the hallway, closer to the guest parking area. Thanks...

Monterey County, California
Reviewed 24 September 2016

This hotel looked ok, but not great from the outside. The parking lot felt a little sketchy - it needs some landscaping to make it feel welcoming. Inside is a whole different story. The lobby is clean and fairly modern. There is a diner type restaurant with a bar, a clean pool, and a business center. The young woman at...

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Helpful?
Thank Darlene M
pchand, Manager at Crowne Plaza Sacramento, responded to this review

By "Slept like a baby" we hope you don't mean that you woke up every two hours crying. Assuming that wasn't the case...thank you very much for trusting our Front Desk agent and for taking the time to write such a kind review. We look forward to having you stay with us again on your next trip.

MA
Reviewed 21 September 2016

I was very nervous about staying here after reading all the reviews. See I bid (Priceline) on a 3.5 star or higher hotel in Sacramento and this is what I won. All the reviews say it should be a 2 star (at most) hotel and on when you google it, it says it's a 3 star hotel. This upset me...

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Helpful?
1Thank Laurland
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for you kind words about our staff. We'll make sure that they hear about your compliments. However; there is no reason that you should have been subjected to a smoking neighbor for three days. Our hotel is completely non-smoking. If the other guest continued to smoke in his room; he should have been evicted so that...

Madrid, Spain
Reviewed 20 September 2016

When you see the main building from the outside, you won't be able to imagine how will be the condition of your room inside... You never expect what you are about to see and you just walk in your room will be surprised~!

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Helpful?
Thank dannykim3
pchand, Manager at Crowne Plaza Sacramento, responded to this review

We're assuming from the 5 stars that you had a pleasant surprise. Thank you very much for you taking the time to write such a kind review. We hope you'll choose to stay with us again on your next trip.

Fremont
Reviewed 18 September 2016

We stay here pretty often and like it fine. The restaurant is good, at least for breakfast. The people are all nice and very helpful. There is a pool and workout room, though we don't always get in there during our stay.

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Helpful?
Thank marybquiltin
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for your very kind review of your stay with us. We're glad that you enjoyed your breakfast and that our staff was helpful to you. We look forward to seeing you again on your next trip.

Fort Collins, Colorado
Reviewed 17 September 2016

I stayed here for a stick-fighting tournament in September. The front desk staff was very friendly, helpful, and knowledgable. The room was clean and quiet and the bed was comfortable. I didn't eat at the restaurant but there were plenty of places within walking distance. The fitness center is nice even though its small. The lobby was clean, welcoming and...

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Helpful?
Thank sereichert
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for taking the time to write such a nice review. We're glad that you enjoyed our staff and were comfortable in your room. We hope you'll choose to stay with us again and that next time you'll be able to try the food in our Arbor Grille. By the way: how did you do in the tournament?

Oakland, California
Reviewed 16 September 2016

I stayed here just one night, but had a very pleasant experience. The hotel is right off Highway 80 and easy to find. The lobby is large and impressive, and the front desk staff were friendly and helpful. The guest room was clean, the beds were very comfortable, and the bathroom had all the usual amenities. A few things in...

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Helpful?
Thank benz37
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for your kind review. We're glad that you were impressed by our staff and were comfortable in your room. We look forward to having you with us again on your next trip. Thanks again.

A TripAdvisor Member
Level Contributor
5 reviews
3 hotel reviews
1 helpful vote
Reviewed 14 September 2016 via mobile

I travel a lot and have never written a negative hotel review before but this hotel deserves one. The first thing I noticed while in the parking lot (it was dark) was a man riding through the parking lot slowly on a bike looking in cars. I asked the front desk while checking in if there was security. She assured...

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Helpful?
1Thank A TripAdvisor Member
pchand, Manager at Crowne Plaza Sacramento, responded to this review

The conditions you described are embarrassing. It sounds like a room that was being worked on. Obviously it should never have been rented in that state. We share your disappointment. Please accept our sincere apologies.

south carolina
Reviewed 13 September 2016

We stayed here for three nights. The hotel is close to I-80 and easy to find, plenty of parking, quick check in and out. Our rate included one breakfast per person per night in the restaurant. Buffet breakfast included French toast or pancakes, sometimes blinis, two types of sausage, bacon, eggs and potatoes. Also fresh fruit, yogurt, cereal, bagels, muffins...

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Helpful?
Thank mxp16
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for taking the time to write about your stay with us. We're glad that you enjoyed the breakfast buffet and our restaurant staff. We appreciate your patience and understanding, but we do not find it acceptable that your rooms was not properly cleaned on your last night. We are sharing your comments with our Executive Housekeeper...

Sacramento, California
Reviewed 13 September 2016

Our stay was for four days during a quick trip that covered several venues: wedding, family get togethers, business meeting, and trip to Tahoe. Our hotel was perfectly situated for all. The staff was great! Thank you for a wonderful stay!

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Helpful?
Thank Bev B
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you so much for your very kind review. We're glad that we were a good location for all of your activities and that you were impressed by our staff (so are we). We hope you'll choose to stay with us again if your travels bring you back to Sacramento.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
****The Hotel just finished multi-million dollar renovation*****Centrally located off I-80 and Madison Avenue, the Crowne Plaza Sacramento is situated between downtown Sacramento and Roseville. This Sacramento hotel is just 15 minutes from the Sacramento International Airport (SMF), and six miles from Cal Expo. The Crowne Plaza is a preferred hotel for McClellan Business Park travelers and those visiting the Natomas Business Park. Join us in our Arbor Grille© for fantastic California cuisine. Enjoy Arbor Grille for your favorite beverage and nightly drink specials. In-room dining is also available. Maintain your exercise regime in our workout room or visit California Family Fitness across the street at a special guest rate. Swim year round in our outdoor pool and relax in the whirlpool spa.Businesses near hotel: Northrup Grumman, Raytheon, Sears, Lowes, SBC, Hewlett Packard. Points of interest near hotel: Thunder Valley Casino, Sunrise Shopping Mall, Galleria Shopping Mall, Arden Faire Mall, American River College, Historic Old Sacramento, Cherry Island, Freedom Park, Maidu Park, Skatetown, Arco Arena, Sacramento State University. Recreation near hotel: Century movie theaters, Haggin Oaks Golf Courses, Scandia Miniature golf and batting cages, Mardi Gras Bowling Lanes, McClellan Aviation Museum, Discovery Museum Science & Space Center. Earn $25 of free gas daily reserve our Gasoline Packages today! ... more   less 

Additional Information about Crowne Plaza Sacramento

Address: 5321 Date Ave, Sacramento, CA 95841-2512 (Formerly Holiday Inn Northeast Sacramento)
Region: United States > California > Sacramento
Price Range: $128 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Sacramento 3.5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Crowne Plaza Sacramento Hotel Sacramento
Holiday Inn Sacramento
Sacramento Holiday Inn
Hotel Style:
#3 Green Hotel in Sacramento
#8 Best Value Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Sacramento staff and other travellers.
5 questions
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Questions? Get answers from Crowne Plaza Sacramento staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room near the front of the hotel, our room in the back was not good.”
 of 5 bubbles LezaLu, 2 Dec 2016 | Read review
“Windows don't open???”
 of 5 bubbles Guswthomasson, 17 Oct 2016 | Read review
“Carpet stained and not vacuumed. I saw an M&M under the nightstand. Furniture scratched up. Wallpaper dirty. ”
 of 5 bubbles HollyK55, 15 Oct 2016 | Read review
“Kingbed non-smoking”
 of 5 bubbles terrybP9682PX, 5 Oct 2016 | Read review
“Quieter rooms towards the front of the hotel (away from the freeway)”
 of 5 bubbles b0ls0n, 26 Sep 2016 | Read review
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