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Crowne Plaza Sacramento

294 reviews
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Traveller (108)
Room & Suite (44)
Pool & Beach (8)
Overview
  • Excellent18%
  • Very good39%
  • Average25%
  • Poor10%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (294)Write a Review
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53
106
73
31
24
Show reviews that mention
All reviewsholiday innbed was very comfortablehotel restaurantpool and hot tuban updatewould stay here againking roomfront desk staffworkout roomlobby areaenjoyed my staynice roomsconvenient locationbusiness centerfitness centernice staysacramento area
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51 - 55 of 287 reviews
Reviewed 16 October 2016

Carpet stained and not vacuumed. I saw an M&M under the nightstand. Furniture scratched up. Wallpaper dirty. Food is terrible. However, their customer service was very good!! The manager gave me a new room but it was not much better.

Review collected in partnership with this hotel
1  Thank HollyK55
Response from pchand, Manager at Crowne Plaza SacramentoResponded 18 October 2016

We are very sorry for the condition of your room. Such a lack of attention is not acceptable to you or us. Your comments will be the focus of an immediate meeting with our Housekeeping staff. Thank you for your patience.

Reviewed 12 October 2016

We used "Name your price" on Priceline. It was a nice enough hotel but it was further out of our chosen area than we wanted. My only minus is that the pillows were too puffy - it was hard to sleep on them comfortably.

Review collected in partnership with this hotel
Thank lorimF431DO
Response from pchand, Manager at Crowne Plaza SacramentoResponded 14 October 2016

Thank you for staying with us. If you are ever not happy with the pillows; please let us know and we'll try to bring some other that might be more to your liking. Thanks again.

Reviewed 7 October 2016

The beds were comfortable but the walls are paper thin. I heard people talking all night. You can hear the freeway noise. I also kept waking up to maids talking in the halls and every time a door slammed.More

Review collected in partnership with this hotel
Thank mikelM745IU
Response from pchand, Manager at Crowne Plaza SacramentoResponded 11 October 2016

Thank you very much for staying with us. We're very sorry that the noises were so disturbing. We will share your comments with our Housekeepers as a reminder to them to be mindful of our guests and to keep the noise to a minimum. Thank...More

Reviewed 5 October 2016

It was a great place to work out of for a day the internet seem to be quick the room was nice and clean all the staff was very very friendly I have a long car trailer and there was plenty of parking. And sometimes...More

Review collected in partnership with this hotel
Thank Terry B
Response from pchand, Manager at Crowne Plaza SacramentoResponded 7 October 2016

Thank you for your very kind review. We were happy to be of service to you and we'll pass along your comments about the restaurant dining to our Executive Chef and our Food & Beverage Director. Thanks again for staying with us. We hope you'll...More

Reviewed 5 October 2016

If you have to stay in this area, this is your best bet. But if you’re expecting a Crowne Plaza, you’re going to be disappointed. This facility is an old, refurbished Holiday Inn that’s showing its wear. It needs updating and has obvious maintenance issues...More

Review collected in partnership with this hotel
1  Thank cpagal
Response from pchand, Manager at Crowne Plaza SacramentoResponded 7 October 2016

Thank you for choosing to stay with us. We truly appreciate your nice comments about out staff and we're glad that you were comfortable in your room. However; we must apologize. A party going on that late that was disturbing our guests should have been...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Concierge
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$91 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Sacramento
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$91 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Sacramento
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (108)
Room & Suite (44)
Pool & Beach (8)
Dining (4)
Hotel & Grounds (93)
Bathroom (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Amy Y
16 November 2016|
AnswerShow all 3 answers
Response from Darlene M | Reviewed this property |
For contractual enforcement and liability reasons, you must be 18 or older to rent a hotel room in the state of California. I am not sure why the laws are for other states.
0
Votes
Amy Y
16 November 2016|
AnswerShow all 3 answers
Response from Chris M | Reviewed this property |
If you have a major credit card in your name and a driver's license I doubt you would have a problem getting a room provided you were not drawing unwanted attention.
0
Votes
Never2MuchTravel
16 March 2016|
AnswerShow all 6 answers
Response from Darlene M | Reviewed this property |
My room did not have this option. The front desk will know which rooms, if any, have pull out sofas.
0
Votes
Room Tips
"not sure this is poosible"
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"We were on the first floor which made it convenient to get to our car. We asked for a room away from the..."
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"Choose a room that is not on the freeway side of the building."
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"Don't stay at this hotel"
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