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Best Western John Jay Inn

CancelonUS$97*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$125*
US$97*
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US$103*
US$103*
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Best Western John Jay Inn
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204 Reviews from our TripAdvisor Community

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Showing 201: English reviews
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Portola, California
Reviewed 1 week ago

What can I say. Pick a hotel in your price range and you won't be disappointed. Very helpful staff, kind and curtious. Bed was kinda hard but wasn't in a sweet and I'm used to my wife's pillow top so I can't complain too much. Over all experience was fantastic.

Review collected in partnership with Best Western
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Helpful?
Thank 893emmets
Rialto, California
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

This has become our home away from home. We have been going to the dentist in Mexicali. We r always greeted with a smile. The rooms have been very clean, love the fridge since we come so far. General Manager, Veronica is always very helpful with whatever we need. Maria, Santiago, Alan & whoever else I may have forgotten your...

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Helpful?
Thank Julie W
About Hotel's Favourite Review
Oregon, United States
Reviewed 2 weeks ago

Very satisfy, location was perfect for our family trip. kids loved the pool, room was pretty clean housekeeping was on top of everything. Front desk was very helpful and friendly. Everything in room work, TV, Fridge, Coffee Maker. Very relaxed weekend. Thanks

Review collected in partnership with Best Western
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Helpful?
Thank mercedescristinac
Vallejo, United States
Reviewed 2 weeks ago

Absolutely no problems. Everybody was great! We will definitely return. This Best Western sets a standard for those who are looking to be taken care of! Very accomodating and helpful to all the guests they encounter

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Helpful?
Thank Asia D
Clovis, United States
Reviewed 2 weeks ago

Hotel was clean and nice. Area where hotel located was not the best but the value of the hotel was well worth the stay. Room was clean, but the shower water pressure was very low. I didn't eat breakfast, but checked out the options for breakfast and it was below what I have had at other Best Westerns where I...

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Helpful?
Thank Aaron W
north bend, United States
Reviewed 3 weeks ago

Have stayed at this hotel many times when visiting family and it has always been excellent. Breakfast is well stocked and nice variety. Definitely would recommend this hotel to anyone traveling and staying in Sacramento.

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Helpful?
Thank lauriebM2480RO
Reviewed 4 weeks ago

Every time I've stayed here the internet was weak and I could not stream videos on my phone nor laptop. The wait for check out was a while and my car was blocked in by service workers. Also the HDMI port behind the televisions are always difficult.

Review collected in partnership with Best Western
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Helpful?
Thank errielh
Tipton, California
Reviewed 30 March 2017

Recently I stayed at the Jay Johnson Best Western in Sacramento. Immediately from check I was not satisfied with the service that was provided. I had a rate that was quoted to me, but when I arrived the rate had changed. The rate was guaranteed, but they would not honor the rate. I ended up having to pay an additional...

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Helpful?
Thank nursewilliams2017
Joe C, General Manager at Best Western John Jay Inn, responded to this review

Dear valued guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Clovis, United States
Reviewed 21 March 2017

Needed a place to stay while traveling. Chose this BW for access, location on our route and reviews. It's a small property in what appeared to be a developing industrial/shopping area. It was quiet, not far off the freeway and parking was not an issue. I agree that the water pressure is low, but our experience was that the room...

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Helpful?
Thank Patty R
los angeles, United States
Reviewed 14 March 2017

This place absolutely sucks. It feels like a motel. Maybe a notch up from a motel. Water pressure was low and cold. My room at stains in the carpet. Customer service is bad and uncaring. Would not recommend ever!

Review collected in partnership with Best Western
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Helpful?
Thank Destin A
Joe C, General Manager at Best Western John Jay Inn, responded to this review

I'm so sorry your stay was so unpleasant. Thank you for bringing this to my attention I do apologize and would like for you to give us another chance.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service

Additional Information about Best Western John Jay Inn

Address: 15 Massie Ct, Sacramento, CA 95823-4301 (Formerly BEST WESTERN John Jay Inn)
Region: United States > California > Sacramento
Price Range: $154 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western John Jay Inn 2.5*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Best Western, Hotels.com, Hotwire, Priceline, Orbitz, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your Best Western John Jay Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sacramento
Sacramento Best Western
Hotel Style:
#4 Best Value Hotel in Sacramento
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Questions & Answers

Questions? Get answers from Best Western John Jay Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No comment!!”
nursewilliams2017, 30 Mar 2017 | Read review
“Rooms facing the rear of the motel are quietest.”
9williaml, 12 Apr 2015 | Read review
“Talk to Joe! He will take care of you.”
560markc, 26 Mar 2014 | Read review
“Don't stay on the bottom floor”
In2trees, 20 Dec 2013 | Read review
“Room 116 was on ground floor and close to entrance”
BennettsCruise, 14 Oct 2013 | Read review
5 of 5
Cancelon
US$97* /night
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HotelQuicklyUS$125
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*Disclaimer
Prices are for 1 room, 2 adults
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