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DoubleTree by Hilton Hotel Sacramento

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DoubleTree by Hilton Hotel Sacramento
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1,217 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Sacramento
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Showing 1,207: English reviews
Redwood City, California
Reviewed 2 weeks ago

Hotel was rooming and comfortable. Little out dated and had stains on the floor and roof. Restaurant staff was very friendly and nice. Everything went well until we tried to take showers in the morning. The water was cold and did not warm up. Hotel staff was notified and we were told the engineer was not in yet and they...

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Helpful?
Thank Kelly C
Los Banos, United States
Reviewed 3 weeks ago

Building and rooms were not well kept. Rooms smelled like urine. Food quality for the price was poor. Food at buffet was not hot. I reported the poor smell to the front desk and they gave me another room. The other room also smelled. I was provided with a free breakfast voucher but the food was not very tasty and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kerri N
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Sacramento, responded to this review

Dear Kerri N Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards. We’ve addressed the problems you mentioned regarding the room odor with our staff. Thank you for alerting us to this issue, and we hope you’ll give us another chance to make...

Johnstown, United States
Reviewed 3 weeks ago

A quick check in with friendly staff. Plenty of close in parking. A nice, clean and quiet room with good wifi. A great breakfast to start the day with great coffee and juice. My go to place when it's available and not sold out.

Review collected in partnership with DoubleTree by Hilton
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Thank Brian H
Toronto, Canada
Reviewed 3 weeks ago

It is a large sprawling complex far away from the city center in a city where cabs are rare. It is pretty much your standard suburban fare. If your destinations are in the area this is a great location. If you are doing business downtown and you don't have a car then find a hotel in town.

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Helpful?
Thank LiveLightly5
Santa Clara, United States
Reviewed 3 weeks ago

This hotel was outstanding. Staff was friendly and very accommodating. The warm cookies are wonderful. The room service and onsite bar was great. Grounds kept nice. Free shuttle to downtown with a very accommodating driver who truly cared about you. Staff went out of their way to open doors, greet you with smiles, and help you in any way they...

Review collected in partnership with DoubleTree by Hilton
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Thank Janeen K
San Francisco, California
Reviewed 3 weeks ago

we were shocked how large this hotel is. They have at least four buildings were rooms and conferences are held. the hotel is older than the ones we are used to staying but, but we had all and more of what we needed. we were treated very good at the front desk, and they thanked us for being Hilton Members....

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Thank John A
Bozeman, United States
Reviewed 4 weeks ago

They do a great job, and make it so easy to host a big meeting. The hotel staff and Barry our sales person were outstanding to work with. If you having a business meeting, this hotels is great! Close to Shopping and restaurants the Hilton works well for everyone!

Review collected in partnership with DoubleTree by Hilton
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1Thank cindad2017
Walnut Creek, California
Reviewed 4 weeks ago

Terrible staff, rude, unhelpful- worst bed ever, felt broken and it sagged so badly I slept at an angle- bar service was rude and slow- avoid this place unless you want to stay at the worst Doubletree in the US

Review collected in partnership with DoubleTree by Hilton
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Thank B3396VPchristophers
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Sacramento, responded to this review

Dear vanderson60, Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered with our team and in your room, and we’re working with our team to ensure the situations don’t happen again. We’ll reach out to you shortly to...

Sacramento, United States
Reviewed 4 weeks ago

Excellent Place to stay, great amenities close to other restaurants and freeway. The conference room amenities were roomy, food and service by staff for conference very helpful and quiet. The entire hotel was clean with excellent customer service staff!

Review collected in partnership with DoubleTree by Hilton
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Thank Q8336JZmanuelg
Hanford, California
Reviewed 4 weeks ago

A world class hotel. Clean and fresh and comfortable. Good location. Good restaurant, lounge and amenities. Will likely return to this hotel the next time I have business here in Sacramento or nearby communities.

Review collected in partnership with DoubleTree by Hilton
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Thank 710mitchg

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Sacramento is a full-service, environmentally friendly hotel in Sacramento, centrally located to all of the exciting attractions and happenings in Sacramento. Located in the Point West Marketplace, our Sacramento hotel is within walking distance to the region's largest shopping mall, Arden Fair, featuring over 165 specialty stores. The Sacramento area welcomes business and leisure travelers with award-winning shopping, dining, and entertainment options. Conveniently located off Business 80, our hotel is just 5 minutes from downtown Sacramento, the State Capitol, Sacramento Convention Center, and Old Sacramento. We are 12 miles from the Sacramento International Airport (SMF), and provide convenient, ample parking. Boasting some of the largest guest rooms in Sacramento, each of our 448 non-smoking beautifully appointed rooms offers brand new Sweet Dream beds, an ergonomically designed workstation equipped with a two line phone and voicemail, and Internet service. Amenities include a hairdryer, luxurious bath amenities, an iron and ironing board, an alarm clock with MP3 connection, a flat screen TV with a variety of cable channels, and much more! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Sacramento

Address: 2001 Point West Way, Sacramento, CA 95815
Region: United States > California > Sacramento
Price Range: $183 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Sacramento 3.5*
Number of rooms: 448
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Priceline, Hotels.com and Travelocity so you can book your DoubleTree by Hilton Hotel Sacramento reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Sacramento Hotel Sacramento
Sacramento Doubletree
Doubletree Sacramento
Hotel Style:
#19 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Sacramento staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Sacramento staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your water us warm before going to bed!”
 of 5 bubbles kellycK6130TU, 6 Feb 2017 | Read review
“Try and get a room closer to the entrance as the distant blocks of room are quite a hike.”
 of 5 bubbles LiveLightly5, 30 Jan 2017 | Read review
“Always choose top floors”
 of 5 bubbles JohnA724, 27 Jan 2017 | Read review
“Be sure you are communicating well with front desk staff. Otherwise, super! I would try to get close to the lobby for convenience.”
 of 5 bubbles tlhjar, 6 Nov 2016 | Read review
“Make sure there isn't an event planned when you are staying because it can be loud.”
 of 5 bubbles Qbert33, 31 Oct 2016 | Read review
5 of 5