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DoubleTree by Hilton Hotel Sacramento

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1,178 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Sacramento
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Showing 1,168: English reviews
Fresno, United States
Reviewed 2 May 2016

I travel a lot for work. This is what brought me to this property. This is a nice hotel due to its location near downtown, Arden Fair Mall with several good restaurants, very helpful and friendly staff along with good basic rooms. I would not be happy if my room rate was in excess of $160. It would be great...

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Helpful?
Thank Robert F
Moreno Valley, California
Reviewed 2 May 2016

The Double Tree hotel, being a conference center, provides ample rooms for your choosing. Restaurants are across the street (Elephant Bar) or at the shopping mall should you choose one over the hotel restaurant. Staff friendly and helpful. Grounds are lovely to stroll. Plenty of hallways to walk around also.

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Thank Carl Z
Ann Arbor, Michigan
Reviewed 1 May 2016

This is a pretty standard hotel with decent pool and restaurants. The layout is a bit confusing regarding the elevators. Free cookies is a very nice touch. The location is very good as it is close to freeways and the mall.

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Helpful?
Thank dianejayAtwo
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Hi Diane, So happy to have you here for such a special occasion! It's pleasing to hear about how much the fresh warm cookie at check-in, as well as our convenient proximity to the freeway and Arden Mall. Very sorry the layout was a bit confusing for you. We are indeed a big hotel, but you'll be happy to know...

Reviewed 30 April 2016

This hotel is just across the street from the Arden Fair Mall and right around the corner from Cal Expo. Easy walk to shop and dine. The security is excellent. You have to have a key just to get into the hallway and the parking lot is gated and well lit. I attended a class there and took my wife....

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Thank Richard C
Adelanto, California
Reviewed 29 April 2016

I stayed at this hotel because of a two day symposium that I attended which was being held there. My experience at this hotel was great!! The free cookies were amazing and the folks at the registration desk were very accommodating and friendly.

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Helpful?
Thank jacqueliner334
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Hi Jacqueline, So glad you enjoyed our fresh warm cookies at check-in! Here's a fun hint: always free to ask for an extra cookie when you check out. Better yet, find any random time to stop by the front desk and say, "May I have a cookie?" Watch what happens! Thanks so much for staying with us. Hope to see...

Reviewed 28 April 2016

Unable to contact home (international call) as telephone in room had a problem with volume. many attempts to ring lasting less than a minute a time were made before hotel placed the faulty phone. hotel charged exorbitant rate for each attempt and although a request has been made to reimburse these cost they have not responded. this is very poor...

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Helpful?
Thank diana f
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Dear Diana, Thank you very much for choosing to stay with us here in Sacramento. While I hope that most of the aspects of your stay was enjoyable, I can see how frustrating it must have been to not only get a bad international call connection, but then to get charged for those calls. I am very sorry for this...

Redding, California
Reviewed 25 April 2016

About 150 members of group used the ballrooms, dining facility and rooms of the Doubletree, World Way West, Sacramento. We found the service was very courteous for such a large bunch, in the hall, lobby, and utilizing early check in was exceptional. Thank you for your collective Hilton chain smiles and support!

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Thank 2012Traveler156
Petaluma, United States
Reviewed 25 April 2016

Good service and welcoming environment. Liked the room for business and good space in the room. The food could be better. The space is beautiful for events and the workers are always with a warm smile.

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Thank Diana G
Torrance, United States
Reviewed 23 April 2016

Best location in Sacramento. Close to shopping, restaurants, freeways, California Exposition center. Hotel amenities top notch, friendly staff. Our second stay at this Double Tree hotel this year. If we visit Sacramento again, there is on doubt where we will be staying!

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Thank Philip F
San Francisco, California
Reviewed 21 April 2016

As my colleague and I arrived at the Double Tree for our conference we were very pleased as we entered the lobby. It eased our disappointment when we couldn't secure a pick up from the Hotel Shuttle as we were told that the shuttle we were counting on to pick us up from the Train Station would be at least...

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Helpful?
Thank Manufou L
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Hi Manufou, Thank you very much to you and your colleague for staying at our hotel during the conference you recently attended. It pleases me greatly that your arrival experience was excellent, and I hope the actual conference went smoothly for you. I do regret, however, that not every aspect of your stay met your expectations, particularly the room you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Sacramento is a full-service, environmentally friendly hotel in Sacramento, centrally located to all of the exciting attractions and happenings in Sacramento. Located in the Point West Marketplace, our Sacramento hotel is within walking distance to the region's largest shopping mall, Arden Fair, featuring over 165 specialty stores. The Sacramento area welcomes business and leisure travelers with award-winning shopping, dining, and entertainment options. Conveniently located off Business 80, our hotel is just 5 minutes from downtown Sacramento, the State Capitol, Sacramento Convention Center, and Old Sacramento. We are 12 miles from the Sacramento International Airport (SMF), and provide convenient, ample parking. Boasting some of the largest guest rooms in Sacramento, each of our 448 non-smoking beautifully appointed rooms offers brand new Sweet Dream beds, an ergonomically designed workstation equipped with a two line phone and voicemail, and Internet service. Amenities include a hairdryer, luxurious bath amenities, an iron and ironing board, an alarm clock with MP3 connection, a flat screen TV with a variety of cable channels, and much more! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Sacramento

Address: 2001 Point West Way, Sacramento, CA 95815-4702
Region: United States > California > Sacramento
Price Range: $166 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Sacramento 3.5*
Number of rooms: 448
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Priceline, Hotels.com, Travelocity, Expedia and Odigeo so you can book your DoubleTree by Hilton Hotel Sacramento reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Sacramento Hotel Sacramento
Sacramento Doubletree
Doubletree Sacramento
Hotel Style:
#19 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Sacramento staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Sacramento staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure you are communicating well with front desk staff. Otherwise, super! I would try to get close to the lobby for convenience.”
 of 5 bubbles tlhjar, 6 Nov 2016 | Read review
“Make sure there isn't an event planned when you are staying because it can be loud.”
 of 5 bubbles Qbert33, 31 Oct 2016 | Read review
“The room wings are spread out. Make sure to request a wing near the ballroom you are in.”
 of 5 bubbles BeadBabeTravel, 27 Oct 2016 | Read review
“Avoid the El Dorado wing”
 of 5 bubbles Apacheheat, 26 Oct 2016 | Read review
“Inquire about parking charges before booking. Will parking be included in the cost of the room, or an additional charge?”
 of 5 bubbles Room810, 28 Sep 2016 | Read review
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