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Extended Stay America - Sacramento - Arden Way

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Traveller (8)
Room & Suite (7)
Dining (2)
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Overview
  • Excellent22%
  • Very good23%
  • Average11%
  • Poor15%
  • Terrible29%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
All hotel details
Additional information
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Offers from Extended Stay America - Sacramento - Arden Way
Special Offer: Save up to 10% TODAY!
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Reviews (127)
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All reviewsrestaurants in walking distancearden mallroom was cleanenjoyed my stayfull kitchengreat roomexamundesirablesoapaccommodationsstatesac
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1 - 5 of 126 reviews
Reviewed 3 weeks ago via mobile

Do not, I repeat do NOT book a room here ~ nothing else needs to be written!! (Except it’s a 200 character minimum). My review is this place does not appear safe, it’s dirty, suspicious people roaming around, no, no, no do not stay here!More

Thank sshikers
Response from 00esa, Manager at Extended Stay America - Sacramento - Arden WayResponded 2 weeks ago

A well-maintained room sets up the tone for an excellent stay, but we apologize this wasn’t your experience. We are also sorry if any inconvenience was caused by our front desk staff. Your feedback concerning cleanliness is shared with our housekeeping team to review and...More

Hotel's Favourite
Reviewed 8 February 2018

This property is very clean, quiet and well-managed as well as convenient to downtown Sacramento and the Arden Fair shopping area. Mike, the Manager, and Blanca, the Assistant Manager, are very friendly and accommodating, and were graciously attentive to all my needs. I had a...More

Review collected in partnership with this hotel
Thank Dayle5000
Response from 00esa, Manager at Extended Stay America - Sacramento - Arden WayResponded 9 February 2018

Thanks for the wonderful feedback. We are thrilled to know our location was ideal for your needs and that you were impressed with the top-notch service provided by our staff. I will surely share your praises with Mike and Blanca. Thanks once more for your...More

Reviewed 3 weeks ago

I had no Idea this was the getto place to stay. Noisy at night. Drunk person trying to enter my room. Unclean rooms, no hair dryers, no grab and go breakfast as stated. Just coffee and tea (no creamer). Even the staff wanted me to...More

Thank Kevin O
Response from 00esa, Manager at Extended Stay America - Sacramento - Arden WayResponded 3 weeks ago

Kevin, we apologize that you experienced so many difficulties while being here. It is disappointing to know we couldn't deliver you with a perfect stay. Your comments are important to us, so they have been discussed with the concerned individuals' in an effort to improve...More

Reviewed 5 April 2018

Keep up the excellent work!! Made my reservations, even filled out the third party credit card form, and everything went smoothly and swiftly upon arrival and departure. The rooms were in great condition and service was wonderful and pleasant! Will always choose Extended Stay!! Good...More

Review collected in partnership with this hotel
Thank 491accounting
Response from 00esa, Manager at Extended Stay America - Sacramento - Arden WayResponded 6 April 2018

It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you were impressed with your well-maintained room and treated exceptionally well by our staff. Everyone from our team has appreciated you for highlighting their efforts. Reviews such...More

A TripAdvisor Member
1
Reviewed 19 March 2018

In a bind with one of my tenants and was a great customer service experience the staff was attentive accommodating for an early check-in reservation was not very nice front desk everybody was more than accommodating and it was very much appreciated I would definitely...More

Review collected in partnership with Extended Stay
Thank A TripAdvisor Member
Response from 00esa, Manager at Extended Stay America - Sacramento - Arden WayResponded 20 March 2018

We are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgement of our hard working staff and we will share your compliments with them. Thanks again for...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$102 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$102 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (8)
Room & Suite (7)
Dining (2)
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Room Tips
"Don't bother. You'll be sorry."
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"Stay Somewhere Else"
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"Tip, don't stay here, period."
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"excellent WiFi signal available!"
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