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Hotel St. Helena

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95 Reviews from our TripAdvisor Community

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Showing 92: English reviews
United States
Level Contributor
99 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 25 April 2016

The best thing about the hotel is the onsite parking, assuming you can snag one of the allocated spaces. Oh, and it's right in the center of this adorably walkable town, which is convenient...right up until the garbage trucks start showing up at 3:30AM, making enough of a racket to wake the dead. There are no AC units or fans... More 

Helpful?
1 Thank winewriter
Hayward CA
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 April 2016

Center of town convenience. Small rooms- very European... Pegs behind the door to hang clothes... bathroom in the hall for some rooms (Check carefully before you book!). Continental breakfast on weekends. Stairs- no elevator and be prepared to carry your own bags... limited staff - no bellmen/ bellwomen. Limited parking. There were no bars on my cell service in the... More 

Helpful?
2 Thank Kj P
United Kingdom
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 January 2016 via mobile

The sign stating No Refunds behind the check-in desk should have told me to go elsewhere, you have that choice, find better/other lodgings. The room was tiny, barely enough room to put bags down and felt dirty. The owners are happy to take money and let the hotel fall apart through neglect.

Helpful?
1 Thank Mark T

Travellers are raving about these St. Helena hotels

Oakley, Kansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 January 2016

Looking for forward to an enjoyable time in the wine country for New Years Eve...my girlfriend and I settled on this hotel as a last resort. For over $200 a night I anticipated a worthy experience not a reload of the 1980's movie The Shining...lol This hotel centrally located on Main St in St. Helena comes equipped with all the... More 

Helpful?
1 Thank Z4268XIpaul
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 October 2015

We understand this is an old building with very small room but that does not account for the poorly organized, excuse laden welcome. When we arrive another couple was waiting for a room. The lady from the desk came downstairs and apologized to them and said we have another room for you, sorry that one was not cleaned. This was... More 

Helpful?
2 Thank Mila S
Merritt Island, Florida
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 October 2015 via mobile

My wife and I had planned to stay at the W hotel hotel with 30 other guests for our friends 60th. Due to a travel glitch we arrived one day late and lost our room....so I booked the St Helena Hotel 30 miles away and due to the fires were lucky to find a place. The hotel took full advantage... More 

Helpful?
1 Thank Steve A
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 October 2015

We had been advised to visit St Helena on our drive back to San Francisco. We tried to book suitable accommodation there from our house in Brussels before flying to the United States. The only vacancy was at the Hotel St Helena - not necessarily the best recommendation for a hotel! It's location is very good - the entrance is... More 

Helpful?
1 Thank John W
Dana Point, California
2 reviews
Reviewed 9 October 2015

I tried to cancel 10 minutes after making reservation, but given it was for the next day they wouldn't let me. The rate was 500.00 for a room overlooking noisy air conditioner and very small.. The sign in the check in says No Refunds .. so i think they have a lot of unhappy guest. The staff was lovely, and... More 

Helpful?
Thank joan B
Belfair
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 September 2015

$400 for a 12 by 18 foot room in a 1888 hotel :( Plus was the bathroom was in the room instead of "down the hall". Margret at the front desk was very nice and gave a short history of the Hotel including the fact that Lilly Langtree stayed there. Almost died from the heat because the a/c was not... More 

Helpful?
1 Thank jhwjr49
San Diego, California
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2015

Hotel did not have AC turned on when we arrived on August 11. After complaining clerk turned it on but it still was very hot in the room 45 minutes later. We said this was unacceptable. Would not refund any of our 2 night reservations when we decided to leave 1 hour after checking in. we tried to get the... More 

Helpful?
1 Thank Virginia-SIMB

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Free Parking

Additional Information about Hotel St. Helena

Address: 1309 Main St, St. Helena, CA 94574-1900
Region: United States > California > Napa Valley > St. Helena
Price Range: $240 - $566 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel St. Helena 3*
Number of rooms: 18
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Also Known As:
Hotel St Helena
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel!”
 of 5 bubbles karenl0vest0travel, 11 Oct 2016 | Read review
“Request room with a private bathroom. It's my understanding that some are shared.”
 of 5 bubbles geoffb754, 10 Oct 2016 | Read review
“I would choose a different hotel”
 of 5 bubbles cherylw1984, 31 Jul 2016 | Read review
“Choose a different hotel”
 of 5 bubbles sshroffs, 25 Jun 2016 | Read review
“Don't stay here. That's all I can say.”
 of 5 bubbles nmre, 19 Jun 2016 | Read review
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