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Courtyard Salinas Monterey

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174 Reviews from our TripAdvisor Community

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Showing 164: English reviews
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Atwater, California, United States
Reviewed 3 weeks ago

Had occasion to stay at this hotel on a business trip and can't say enough about the helpful staff. They are willing to do whatever it takes to make your stay as comfortable as possible. Particularly Albert on the front desk and Denise in the Bistro, go out of their way to please all of their customers. All the staff...

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Helpful?
Thank Sandra P
Amber M, General Manager at Courtyard Salinas Monterey, responded to this review

Thank you for taking the time to share your experience you had during your recent stay with us at the Courtyard Marriott in Salinas. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations and enjoyed having you as well. Thank you for...

Chicago, IL, USA
Reviewed 4 weeks ago via mobile

I love the consistency of Courtyard. I always know what I am getting and never disappointed. The rooms are clean and efficient with great sitting and work space and comfortable beds. The lobby always has what I need -- newspapers, snacks, biz center and the staff here in Salinas is helpful and always has a smile on their face.

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Helpful?
Thank chgotrvlr71
Malcolm L, Manager at Courtyard Salinas Monterey, responded to this review

I am so glad to see that you enjoyed your stay while in Salinas. It is always nice to hear when our staff is able to create a memorable experience for our guest. Should your travels bring you to Salinas again we would love to have you.

Santa Clarita, California
Reviewed 4 weeks ago

Clean and friendly staff. We needed to extend our stay Albert and Kim managed to help us to keep our current room though they were booked. All staff give you a very welcoming hello when returning. The beds are extremely comfortable. Courtyard Marriot will be our 1st choice when visiting Salinas.

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Helpful?
Thank saweb2
Malcolm L, Manager at Courtyard Salinas Monterey, responded to this review

Dear traveler, I am so glad to see that our staff helped to create and warm and memorable experience for your time in Salinas. It is always so nice to hear when they are able to make a connection with the guest. I am glad to hear that you also enjoyed a comfortable nights rest.

Roseville, California
Reviewed 1 December 2016 via mobile

This property is conveniently located close to Monterey but is not as high priced as properties in Monterey. Major highways and a number of good restaurants are also nearby. Management seemed very responsive.

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Helpful?
1Thank Anne G
Malcolm L, Manager at Courtyard Salinas Monterey, responded to this review

Thank you for sharing your experience at the Courtyard Salinas Monterey through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued Marriott customer, your feedback will be shared with the team to continue to inspire...

Reviewed 30 October 2016 via mobile

My friend and I stayed at this hotel just last week and I have to say it was a great experience overall. The front desk attendant Josh was awesome. He was patient, respectful and overall made us feel welcomed. We had been traveling most of the day from Arcata and to be able to check in with ease and in...

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Helpful?
Thank Jeremy A
Malcolm L, Manager at Courtyard Salinas Monterey, responded to this review

Thank you so much for your review. We are always glad to hear when guest have a pleasant stay while in Salinas. I am happy to hear that Josh was able to assist in creating a memorable stay for you. We are very pleased to have him aboard our team. We strive to always deliver exceptional customer service at that...

Reviewed 21 October 2016 via mobile

Dani at the front desk remembered who I was which I thought was super awesome. She even remember that I told her I would be coming in a few weeks! That's customers service! Also the young lady who tends bar is also very cool to chat with. As a business traveler the little things go a long way! Way to...

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Helpful?
Thank Shotsapatron
Malcolm L, Manager at Courtyard Salinas Monterey, responded to this review

Thank you so much for taking the time to review the hotel for your recent stay in Salinas. I am so glad to hear that members of our staff made for a memorable stay for you. We are very proud of all of our staff and try to deliver a high level of customer satisfaction for every guest that stays...

Reviewed 7 October 2016 via mobile

I stayed about a week or so ago with my friend and i never do reviews especially when the room isn't in my name but one staff member (i believe his name was Josh) was the most helpful receptionist ever, so lovely and great first impression of the hotel. Every question i had about the area and even Monterey he...

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Helpful?
Thank angelmarie323
Glover, Vermont
Reviewed 22 September 2016

Stayed at this hotel on business. Very friendly, courteous and helpful staff - every request I made was accommodated in a pleasant manner. This property has free parking, indoor pool, hot tub. There is on-site bistro which offers a very limited menu which works in a pinch, with a small bar. Convenient when travelling at odd hours and not wanting...

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Helpful?
Thank Genevieve9
Malcolm L, Manager at Courtyard Salinas Monterey, responded to this review

Thank you so much for your recent review from staying with us. I appreciate all the kind words you had to share about our team, The hotel strives to deliver exceptional customer service and am happy to see that you received that. Our mini fridges are only guaranteed for our suites but I will be more then happy to pass...

Reviewed 6 September 2016

The best part of this hotel is the service. Everyone who we interacted with, from the staff at the bistro to the woman who checked us in, were extremely warm and customer service-oriented. Unfortunately, the facilities look dated and are not in the best shape. The elevator seems to trap odors and smelled different every time we rode it. No...

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Helpful?
Thank William L
Malcolm L, Manager at Courtyard Salinas Monterey, responded to this review

Thank you so much for taking the time to review your recent stay. I am glad to hear that the staff were pleasant and polite. We strive to provide excellent customer service here at the hotel. In regards to your WiFi I know our front desk team is available for support, we have IT assistance when more technical help is...

Ventura
Reviewed 24 August 2016

I recently stayed at this facility for the first time and I was sorely disappointed in trems of value. First the good: Location is very good; you are only a couple of minutes from several stores and restaurants and frankly I am now convinced it is one of the few places around Salinas where you feel safe and don't have...

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Helpful?
Thank Robert C
Malcolm L, Manager at Courtyard Salinas Monterey, responded to this review

Thank you for taking the time to review the hotel. We appreciate your feedback as it allows for the hotel to improve and grow. I am glad to hear that members of our staff made for a memorable experience. I am also happy to hear that you felt safe and comfortable while at our location. Be aware that are rates...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Get FREE high-speed Internet access at this Courtyard The Courtyard Salinas Monterey located just 20 minutes from scenic Monterey and Carmel, Courtyard by Marriott - Salinas/Monterey surrounds travelers with the conveniences that make business & pleasure travel equally achievable. Whether you're looking for a practical meeting space to impress your clients or swift access to some of the most famous golf courses on Earth, including Pebble Beach and Spanish Bay, our uniquely central location will be a perfect match. Here, in the heart of the fertile Salinas Valley, you are mere moments from the top agriculture companies in the country, such as Dole, Tanimura & Antle, and Fresh Express. For leisure activities, we enjoy a close partnership with the National Steinbeck Center and its cultural facility, and within moments, you may enjoy the mesmerizing sites and tastes of Fisherman's Wharf, Cannery Row, the Monterey Aquarium & Carmel-by-the-Sea. ... more   less 

Additional Information about Courtyard Salinas Monterey

Address: 17225 El Rancho Way, Salinas, CA 93907-1732
Region: United States > California > Salinas
Price Range: $204 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Salinas Monterey 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Courtyard By Marriott Salinas Monterey Hotel Salinas
Salinas Marriott
Salinas Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Salinas Monterey staff and other travellers.
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Questions? Get answers from Courtyard Salinas Monterey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Considering where this hotel situated well off the freeway (however with easy access), al of the rooms would be quiet.”
 of 5 bubbles SandraP374, 3 Feb 2017 | Read review
“The king suite I had was downstairs. No view at all, but I wasn't there for that.”
 of 5 bubbles YucatanLiving, 22 Aug 2016 | Read review
“Don't stay here or bring your own UV light”
 of 5 bubbles hrdabster, 13 Jun 2016 | Read review
“Quiet location, amazing quality, best customer service I've experienced”
 of 5 bubbles lashj2016, 8 Mar 2016 | Read review
“I usually request a room above first floor but only because I travel alone. No issues.”
 of 5 bubbles 526eileenv, 24 Feb 2016 | Read review
5 of 5