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This hotel was very old and didn't have a lot of attractive amenities. The railings could have used paint as did the rest of the building. The lobby was nice enough but that's about all that was nice. Everything in the room - carpet, television,...More
Response from RamsFan99, General Manager at Quality Inn San BernardinoResponded 21 December 2015
Thank you very much for your comments. We try very hard to make sure our guests experience is a good one, we apologize that not everything was to your satisfaction. We do have plans next year for updating some items and we hope that you...More
They got bed bugs!!!! I'm stayin here now 10/10/15 n a few other rooms had them too!! Went to the front to complain n there was other guests complaining as well, while we were talking another guest brought a bed bug to show the manger!!...More
The motel authorized the cost of the room plus the deposit for incidentals. We paid our bill in cash on checkout, and then the motel billed my credit card again for the room. Calling the front desk was useless. The motel took its time taking...More
As usual, there is a sign in the room (312) that said to contact the front desk if there's anything wrong with the room.
But it's 2:00 a.m. I have to get up at 7:30 a.m. The check in took too long. They put me...More
The hotel was nice enough and clean. My complaint is not with the appearance or cleanliness of the hotel, but about the Asst. manager, Myrna. She called minutes after I had checked out to tell me that my card had been declined. I explained to...More
1 Thank Bob C
Response from RamsFan99, General Manager at Quality Inn San BernardinoResponded 14 September 2015
Thank you for staying with us. I apologize that our staff didn't handle the charging of your credit card properly. We understand mistakes can be made but our staff needed to be more diligent in resolving the situation to the guests satisfaction. We hope you...More
US$68 - US$111 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available ,
Accessible rooms ,
Number of rooms
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Response from RamsFan99 | Property representative |
3pm is the standard check in time as the housekeepers are cleaning the rooms from the guests of the previous night. Please contact us the morning of your arrival and we will do everything possible to try and get you into... More
3pm is the standard check in time as the housekeepers are cleaning the rooms from the guests of the previous night. Please contact us the morning of your arrival and we will do everything possible to try and get you into your room quicker if there is a room available. Look forward to seeing you at our hotel.
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