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DoubleTree by Hilton San Bernardino

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Traveller (34)
Room & Suite (61)
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Overview
  • Excellent55%
  • Very good25%
  • Average8%
  • Poor6%
  • Terrible6%
Travellers talk about
“double tree”(23 reviews)
“cookies”(24 reviews)
“front desk”(38 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from DoubleTree by Hilton San Bernardino
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton San Bernardino
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (397)
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388 results
Traveller rating
207
99
33
23
26
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LanguageEnglish
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207
99
33
23
26
Show reviews that mention
All reviewsdouble treecookiesfront deskgreat hotelbusiness triproom servicefitness roomfitness centerrooms are niceinland empirewould definitely stay here againbed was comfortablerecommend this hotelclean hotelenjoyed my stayplace to stayconvenient location
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1 - 5 of 388 reviews
Reviewed yesterday via mobile

Everything went as planned, Pam, Lauren,Daisy, Jose and the ladies at the front desk made our night one to remember! They were all so helpful and attentive, i appreciate you all! We will definitely stay here again.

Thank jsmith7134
Hotel's Favourite
Reviewed 19 June 2018

Each year I attend an annual Conference for our church denomination. The conference itself is in Redlands, but I stay at the DoubleTree in San Bernardino. The hotel has very nice rooms with bathrooms that include two sinks - one in the dressing area. The...More

Review collected in partnership with DoubleTree by Hilton
1  Thank LAS12
Response from Kurt H, General Manager at DoubleTree by Hilton San BernardinoResponded 24 June 2018

Dear LAS12, we really appreciate you leaving review about our hotel. AS you mention, we are only a 10 minute drive away from Redlands and offer very nice accommodations in combination with excellent food in our restaurant on site. We hope you will stay with...More

Reviewed yesterday via mobile

One of the best hotels I’ve ever stayed in, the lobby and restaurant are so pretty, modern decoration. The rooms are very clean and it looks newly renovated, the hallways are clean too! Free parking and free breakfast for Gold and Diamond members, super close...More

Thank Mohammedalkod15
Reviewed 6 days ago

Our recent stay was very great. The rooms were comfortable, clean and roomy. The kids loved the pool and hot tub area. The staff was very committed and eager to please. Location was great with many options for meals and shopping. Easy access on/off the...More

Review collected in partnership with DoubleTree by Hilton
Thank Corby F
Response from Kurt H, General Manager at DoubleTree by Hilton San BernardinoResponded 3 days ago

Dear Corby, Offering a fun, clean and comfy environment in combination with impeccable customer service is what we are aiming for. WE are glad you enjoyed the convenient locations and appreciate you patronage, Kurt Helm General Manager

Reviewed 1 week ago

Stay clear of this hotel unless you appreciate hot and stuffy rooms with no A/C. Beds are too soft and carpets are dirty. Toilet takes forever to flush! VERY disappointed in this Double Tree location, have never had such a bad experience with Hilton.More

Review collected in partnership with DoubleTree by Hilton
Thank M9281CRcarolineh
Response from Kurt H, General Manager at DoubleTree by Hilton San BernardinoResponded 3 days ago

Dear Caroline, we are sorry to hear, you stay was not to you satisfaction. It looks like in your case we missed the mark and were not able to "make it right" for you during you stay. Please reach out to me with a private...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$128 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$128 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (34)
Room & Suite (61)
Dining (13)
Pool & Beach (6)
Questions & Answers
Ask a question
Amie M
1 October 2017|
AnswerShow all 3 answers
Response from | Property representative |
Good Evening! Your best bet is either going to be a taxi or uber/lyft. The venue is not too far away probably about a 10 minute ride. Let us know if you would like for us to set up a ride for the show. George Moraila Front... More
1
Vote
Eben P
6 February 2017|
AnswerShow all 2 answers
Response from Jennifer J | Reviewed this property |
I remember it to be only the refrigerator and coffee maker as well. I hope things work out for your travels.
0
Votes
Eben P
6 February 2017|
AnswerShow all 3 answers
Response from Timothy W | Property representative |
Thank you so much for the question. Yes, microwaves are available on a first come first serve basis. Please let our front desk agents know upon check-in and we would be happy to accommodate your request. Enjoy your stay... More
1
Vote
Room Tips
"Any! I don't think you can go wrong!"
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"6017 had a nice view of the mountains in the evening"
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"No other things I will recommend to choose here!"
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"Reserve a back up room at another property."
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