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Best Western Hospitality Lane

Expedia.comUS$85*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Best Western Hospitality Lane
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292 Reviews from our TripAdvisor Community

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Showing 284: English reviews
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Barstow, California
Reviewed 2 weeks ago

Employees Jessica and Susan made my latest stay at Best Western On Hospitality Lane a wonderful experience. Great Room,great breakfast. I'll be staying there again. Amenities just what I needed. Room location perfect.

Review collected in partnership with Best Western
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Helpful?
Thank 919beverlyp
New Orleans, LA
HOTEL’S FAVOURITE REVIEW
Reviewed 12 January 2017

After traveling from Louisiana to California for four days with a dog, you really appreciate a hotel that has rooms that are clean, fresh smelling and decor that doesn't look like it was last updated in the 80s. The floors were not carpet which I liked because I feel like they can clean it better when people leave. The bathroom...

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Helpful?
Thank lovedemsaints
About Hotel's Favourite Review
Salinas
Reviewed 3 weeks ago

cleaning crew was excellent had the room nice and organize, smell clean, clean sheets, was excellent and front desk was okay bed when we sat on both beds it made a squeeze noise, the outlets wasn't the blow dryer either

Review collected in partnership with Best Western
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Helpful?
Thank Veronica G
California
Reviewed 3 weeks ago via mobile

Nice hotel!! have a Hilton honors account but I always seem to find myself getting a nice warming welcoming from Jessica at the front Desk. But I still go a cross the street to get scan of the hilton Double Tree COOKIES with the money I saved by staying a the best western

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Helpful?
Thank BritshChris3003
Las Vegas, Nevada
Reviewed 3 weeks ago

I liked the size of the rooms. The layout was was pretty comfortable as well. More than enough hangers and coffee station was nice. We got to the hotel at two am, checked in and went to sleep immediately after getting into the room, only to get not only a call on the hotel room phone but also on my...

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Helpful?
Thank Ms646f
Azusa, California
Reviewed 4 weeks ago

Dealt with the rudeness of Irene, came back two hours later, because my early check in request was ignored, and was told in the most hostile way I was still too early, but she "found " us a room. She knew it was filthy, she asked specifically if that room was ready and we went to it. The sheets were...

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Helpful?
Thank christinaelisa4914
bwhl, General Manager at Best Western Hospitality Lane, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. I apologize for any inconvenience that you may have experienced and I will investigate what has happened. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for...

Fremont, California
Reviewed 23 April 2017

When I arrived, late at night, with my whole family in the car, to check in, I was told I didn't have a reservation. They were less than helpful and didn't have any rooms available. I had an email confirmation of my reservation so I was very confused as to why they didn't have it. The said the computers had...

Review collected in partnership with Best Western
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Helpful?
Thank mashby4814
San Francisco, CA
Reviewed 21 April 2017

Room could use some updating, but who really looks at hotel room art? Things like scary electrical outlets need to be addressed. Staff is wonderful. The free breakfast is not the best in the area, but is above average and very satisfying.

Review collected in partnership with Best Western
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Helpful?
Thank Marvin-M80
Needles, California
Reviewed 18 April 2017

The room we had was a good size, comfortable bed, not particularly noisy, nice flooring. Refrigerator had a mini-freezer as most BW's do, perfect for cold pacs. Internet speed seemed good. Would recommend a stay for anyone in the area.

Review collected in partnership with Best Western
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Helpful?
Thank DTtravelor
Reviewed 18 April 2017

The place is exactly what you would expect from the area. The only thing worth it is Mary at the front desk. If you get Irene at check in you are screwed. She is rude, unfriendly, and was actually upset I got to check in early. ALWAYS ACTS LIKE THAT.

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Helpful?
Thank Christina E

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
All rooms come with a complimentary breakfast bar, microwave, refrigerator, hair dryer, iron & board, coffeemaker, and high speed internet access. We have guest laundry facility, swimming pool, and spa. ... more   less 

Additional Information about Best Western Hospitality Lane

Address: 294 E Hospitality Ln, San Bernardino, CA 92408-3415
Region: United States > California > San Bernardino
Price Range: $115 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Hospitality Lane 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Best Western Hospitality Lane Hotel San Bernardino
Best Western San Bernardino
San Bernardino Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Hospitality Lane staff and other travellers.
2 questions
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3 months ago

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Questions? Get answers from Best Western Hospitality Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer first floor with our pets when traveling which makes for easier loading and unloading.”
566stephens, 1 Apr 2017 | Read review
“Ask for ground floor. No elevator.”
Randy6272, 8 Mar 2017 | Read review
“If they offer you a smoking room as the last option, double check on line sites to see if they are lying!”
kenricka2014, 22 Feb 2017 | Read review
“Older hotel, remodeled, ask to see your room.”
538rhettf, 11 Oct 2016 | Read review
“Ask for a room away from the street”
woodmister, 1 May 2016 | Read review
5 of 5
Expedia.com
US$85* /night
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HotelQuicklyUS$119
Booking.comUS$85
PricelineUS$85
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*Disclaimer
Prices are for 1 room, 2 adults
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