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Gateway Inn and Suites Hotel

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Traveller (46)
Room & Suite (19)
Dining (3)
Overview
  • Excellent31%
  • Very good35%
  • Average19%
  • Poor6%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
Multilingual Staff
2 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (214)
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193 results
Traveller rating
64
62
35
13
19
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Time of year
LanguageEnglish
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64
62
35
13
19
Show reviews that mention
All reviewssan franciscobathroom door frameclose to the airportgreat pricebusiness triplong term staystayed at this hotel for nightsfree shuttle from the airportother hotelsgreat roomthe hotel offersroad noiseroom was spacious and cleanper hourvending machineethnic restaurantsdecent hotel
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1 - 5 of 193 reviews
Reviewed 6 days ago via mobile

Very Prime location situated any mode of transportation. Neat and clean rooms,entrance,elevator,corridor,maintain good housekeeping,room amenities and interior so good bed was so comfertable,staff is friendly and polite,No noise of airoplane eventhoug airport is colse.walking distance to good restaurants and shooping bazar. Close to San Francisco...More

Thank Himanshu V
A TripAdvisor Member
2
Reviewed 1 week ago via mobile

Clean and inviting rooms, bed was very comfortable, interior room entrances, friendly staff, quiet area, did not notice airplane noise, easy parking and walking distance to good restaurants. We will stay here again. Easy travel to San Francisco use uber or lyft.More

Thank A TripAdvisor Member
Response from GatewayInnandSuites, Manager at Gateway Inn and Suites HotelResponded 3 days ago

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel. We are happy that you will stay here again. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will...More

Reviewed 1 week ago via mobile

Fantastic beds! No noticeable airport noise. Clean! Only one problem, they CAN'T take credit cards unless they have a chip. Mine doesn't have a chip. Spent 25 minutes on phone with expedia trying to get them to take the payment and tell the hotel. Did...More

Thank littleluluL
Response from GatewayInnandSuites, Manager at Gateway Inn and Suites HotelResponded 3 days ago

Dear Guest, Thanks for staying with Gateway Inn and Suites Hotel. We are sorry we failed to meet your expectations during your stay. We will discuss this issue with management and manager who was present at the time of your stay. We are looking for...More

Reviewed 3 weeks ago via mobile

Towards the end of February till now I been staying at the Gateway Inn. Since I been staying at the Gateway Inn I been having a positive experience due to the amazing customer service from John (the owner). My condo got flooded and it been...More

Thank whitekitten75
Response from GatewayInnandSuites, Hotel Manager at Gateway Inn and Suites HotelResponded 3 weeks ago

Dear Guest, Thank you for taking the time to share your wonderful feedback from your recent trip to our Gateway Inn and Suites. We are extremely happy that our friendly and accommodating staff members especially John who did an excellent job in ensuring that you...More

Reviewed 5 weeks ago

I picked this hotel because it is 2 miles from the airport. I had no problem with the free shuttle on the morning of my early flight (note that the shuttle only runs once per hour). I was a little concerned about the quality of...More

Thank plusGRAY
Response from GatewayInnandSuites, Manager at Gateway Inn and Suites HotelResponded 4 weeks ago

Dear Guest, Thanks for your feedback. I’m so happy that you like hotel location, clean room. I’m glad we could satisfy you and you would stay here again. We’ll be here for you when you need us again. please visit soon. Sincerely, Hotel Manager

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Best Value Properties in San Bruno, CA
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Business Centre with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Details
Price range
US$108 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (46)
Room & Suite (19)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
anablv18
8 January 2017|
Answer
Response from JohnHira | Property representative |
yes there is a coin laundry down the street from the hotel about a five minute walk.
0
Votes
Sheri H
30 September 2016|
Answer
Response from JohnHira | Property representative |
Hello how are you? Yes we do have a shuttle that runs once every hour 10 min passed the hour beginning at 4:10 am until 12:00 midnight. pick up at the hotel is every hour and pick up at the hotel is by request. You would... More
0
Votes
Sheri H
28 September 2016|
Answer
Response from JohnHira | Property representative |
Hello how are you? SFO is about 2 miles from the hotel and yes we do provide a free hotel shuttle to t he airport
0
Votes
Room Tips
"Perfect for Business trips"
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"El camino Real side and Chevron sides can be noisy. I just close my windows. no problem."
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"ask to not be next to the road"
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"Ask for rooms on the 3rd floor."
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