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Gateway Inn and Suites Hotel

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Traveller (46)
Room & Suite (19)
Dining (3)
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Overview
  • Excellent31%
  • Very good35%
  • Average18%
  • Poor6%
  • Terrible10%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Multilingual Staff
Wheelchair Access
2 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (217)
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65
62
35
13
20
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All reviewssan franciscobathroom door frameclose to the airportgreat pricebusiness triplong term staystayed at this hotel for nightsfree shuttle from the airportother hotelsgreat roomthe hotel offersroad noiseroom was spacious and cleanper hourvending machineethnic restaurantsdecent hotel
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21 - 25 of 195 reviews
Reviewed 18 May 2017

I stayed at this hotel for 3 nights while visiting San Francisco. It's a great place, clean and comfortable. There is ample parking and a lot of places to eat walking distance away. It's only 10 minutes away from the airport. The front office staff...More

Thank NeelikaT
Response from JohnHira, Manager at Gateway Inn and Suites HotelResponded 21 May 2017

Hello, Thank you for staying with us, we always love to hear feedback from our guests to better improve our services. Sorry to hear that your experience with our staff wasn't what you hoped it would be and will address the issue immediately. We are...More

Reviewed 28 April 2017

We had an overnight in San Francisco. We took the shuttle. The staff is super friendly, really nice and helpful. The location is good, close to the airport. The rates are inexpensive. I understand that this is an older property, but.....the carpet in our room...More

Thank canada777-1207
Response from JohnHira, Manager at Gateway Inn and Suites HotelResponded 30 April 2017

Hello how are you I hope all is well. First off let me apologize that the room was not up to standard. We are aware of this and we have already began to update the hotel the furniture is next on our list we hope...More

Reviewed 17 April 2017 via mobile

Was in San Francisco for 3 nights and booked this place. The place is only 1.5 miles to the airport which is handy. The hotel offers a shuttle service to the airport every hour. The fisherman's wharf is about 20-40 minutes depending on traffic from...More

Thank Samindabandara
Response from JohnHira, Manager at Gateway Inn and Suites HotelResponded 18 April 2017

Thank you so much for sharing your experience with us! We will definitely work on the improvement you suggested to better accommodate you when you visit next. Hope to see you again very soon!

Reviewed 14 April 2017

nice folks at front desk. Room large and clean. Bathroom had some rust and peeling walls. Location good and they offer airport shuttle to SFO but unlike many other places no breakfast offered. The facility was compact and room for a number of cars.More

Thank frequentraveler13
Response from JohnHira, Manager at Gateway Inn and Suites HotelResponded 16 April 2017

Hello how are you and thank you for choosing to stay with us we have looked into your concerns about the room and we have taken care of it we hope you have a wonderful day and return one day so that we may have...More

Reviewed 10 April 2017

Good location and Inexpensive rates, this is what I love about this place. It is not too far from San Francisco or the SFO airport. Public transportation (Cal Train) is in a walking distance from the hotel. The hotel is 10 minutes away from downtown...More

Thank Timothy R
Response from JohnHira, General Manager at Gateway Inn and Suites HotelResponded 11 April 2017

We are so glad that you had such a positive stay with us, its always nice to hear from our customers about their experience with us. We hope to see you again very soon! Thank you!

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$119 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$119 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (46)
Room & Suite (19)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
anablv18
8 January 2017|
Answer
Response from GatewayInnSFO | Property representative |
yes there is a coin laundry down the street from the hotel about a five minute walk.
0
Votes
Sheri H
30 September 2016|
Answer
Response from GatewayInnSFO | Property representative |
Hello how are you? Yes we do have a shuttle that runs once every hour 10 min passed the hour beginning at 4:10 am until 12:00 midnight. pick up at the hotel is every hour and pick up at the hotel is by request. You would... More
0
Votes
Sheri H
28 September 2016|
AnswerShow all 2 answers
Response from GatewayInnSFO | Property representative |
Hello how are you? SFO is about 2 miles from the hotel and yes we do provide a free hotel shuttle to t he airport
0
Votes
Room Tips
"Perfect for Business trips"
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"El camino Real side and Chevron sides can be noisy. I just close my windows. no problem."
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"ask to not be next to the road"
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"Ask for rooms on the 3rd floor."
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