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All reviewssan franciscobathroom door frameclose to the airportgreat pricebusiness triplong term staystayed at this hotel for nightsfree shuttle from the airportother hotelsgreat roomthe hotel offersroad noiseroom was spacious and cleanper hourvending machineethnic restaurantsdecent hotel
I stayed at this hotel for 3 nights while visiting San Francisco. It's a great place, clean and comfortable. There is ample parking and a lot of places to eat walking distance away. It's only 10 minutes away from the airport. The front office staff...More
Response from JohnHira, Manager at Gateway Inn and Suites HotelResponded 21 May 2017
Thank you for staying with us, we always love to hear feedback from our guests to better improve our services. Sorry to hear that your experience with our staff wasn't what you hoped it would be and will address the issue immediately. We are...More
We had an overnight in San Francisco. We took the shuttle. The staff is super friendly, really nice and helpful. The location is good, close to the airport. The rates are inexpensive. I understand that this is an older property, but.....the carpet in our room...More
Response from JohnHira, Manager at Gateway Inn and Suites HotelResponded 30 April 2017
Hello how are you I hope all is well. First off let me apologize that the room was not up to standard. We are aware of this and we have already began to update the hotel the furniture is next on our list we hope...More
Was in San Francisco for 3 nights and booked this place. The place is only 1.5 miles to the airport which is handy. The hotel offers a shuttle service to the airport every hour. The fisherman's wharf is about 20-40 minutes depending on traffic from...More
Response from JohnHira, Manager at Gateway Inn and Suites HotelResponded 18 April 2017
Thank you so much for sharing your experience with us! We will definitely work on the improvement you suggested to better accommodate you when you visit next. Hope to see you again very soon!
nice folks at front desk. Room large and clean. Bathroom had some rust and peeling walls. Location good and they offer airport shuttle to SFO but unlike many other places no breakfast offered. The facility was compact and room for a number of cars.More
Response from JohnHira, Manager at Gateway Inn and Suites HotelResponded 16 April 2017
Hello how are you and thank you for choosing to stay with us we have looked into your concerns about the room and we have taken care of it we hope you have a wonderful day and return one day so that we may have...More
Good location and Inexpensive rates, this is what I love about this place. It is not too far from San Francisco or the SFO airport. Public transportation (Cal Train) is in a walking distance from the hotel. The hotel is 10 minutes away from downtown...More
Thank Timothy R
Response from JohnHira, General Manager at Gateway Inn and Suites HotelResponded 11 April 2017
We are so glad that you had such a positive stay with us, its always nice to hear from our customers about their experience with us. We hope to see you again very soon! Thank you!
Response from GatewayInnSFO | Property representative |
Hello how are you? Yes we do have a shuttle that runs once every hour 10 min passed the hour beginning at 4:10 am until 12:00 midnight. pick up at the hotel is every hour and pick up at the hotel is by request. You would... More
Hello how are you? Yes we do have a shuttle that runs once every hour 10 min passed the hour beginning at 4:10 am until 12:00 midnight. pick up at the hotel is every hour and pick up at the hotel is by request. You would need to got the departure level at the hotel shuttle area in the departure level in the middle island and give us a call at the hotel once you are there and we will send the driver to pick you up. NOTE the shuttle pick up time will vary depending where the driver is at the time of request. if you have any other questions feel free to contact us at anytime thank you.