We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN San Dimas Hotel & Suites

Booking.comUS$158*
View Deal
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 7 more sites!
Professional photos
BEST WESTERN San Dimas Hotel & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

248 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 245: English reviews
Start your review of BEST WESTERN San Dimas Hotel & Suites
 Click to rate
Moreno Valley, United States
Reviewed yesterday NEW

PRO: Charming, quaint, comfortable little hotel. Enjoy the atmosphere and the homey feel. CON: Two story hotel but no elevator. They do have people that will help hall your luggage upstairs. However, if you can't do about 12 stairs, ask for a room on the first floor.

Review collected in partnership with Best Western
 Report
Helpful?
Thank 337elizebethh
New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017

Really love this place--the facility itself is nice, but the main thing that distinguishes is the people. Francine at the front desk checked me in early and allowed me to make all sorts of nitpicky changes (because my parents were staying there too). Later, I left my very expensive mouthguard in the pull out bed (it had fallen behind upon...

 Report
Helpful?
Thank bh8492015
About Hotel's Favourite Review
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for leaving such a detailed five star review regarding your recent stay with us. We are thrilled to hear you thoroughly enjoyed our cook to order breakfast, excellent staff, newly renovated rooms and our well-kept grounds. We are constantly working on improving our guests’ satisfaction and service levels. Therefore, your positive feedback helps us see...

Honolulu, Hawaii
Reviewed 4 days ago NEW

Very friendly staff, especially Tiffany at the front desk. She was so pleasant and provided us with great information. The rooms were very spacious and clean. We enjoyed the made to order breakfast. We were visiting nearby colleges and if our daughter decides to attend one of those, we will be spending many more nights at the Best Western San...

 Report
Helpful?
Thank Colin8082017
Henderson, Nevada
Reviewed 6 days ago NEW

The employees are friendly and professional. The breakfast was delicious. There is a chef to make your omelette the way you want. The room was very comfortable. I highly recommend this hotel. Close to attractions and very quiet.

Review collected in partnership with Best Western
 Report
Helpful?
Thank U6577FOcynthiah
Escondido, United States
Reviewed 1 week ago

Staff were very welcoming! The complimentary breakfast was great!...I order the eggs benedict :)Complimentary happy hour was a biiiiig plus! Rooms were very clean and big. Location was great because it was near a lot of restaurants and bars. They had a clean pool and even a gym room. Will be staying again!

Review collected in partnership with Best Western
 Report
Helpful?
Thank cynthialM2377JK
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Cynthia, Wow! Thank you for leaving such a detailed five star review regarding your recent stay with us. On behalf of the staff and management, we would like to extend our deepest appreciation for your compliments regarding the Best Western San Dimas. We are delighted to hear that you enjoyed our cook-to-order breakfast, manager's reception, friendly staff, cleanliness and...

Clovis, United States
Reviewed 3 weeks ago

Excellent value with large rooms, comfy beds and made to order free breakfast. Conveniently located next to freeways and shopping. Close to a quaint downtown area. Also offers a university rate for families visiting colleges in the area

Review collected in partnership with Best Western
 Report
Helpful?
Thank Karen R
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Karen, Thank you for your five star review! We sincerely appreciate your compliments regarding our large rooms, comfortable beds, complimentary cook to order breakfast, and location. Our Team is delighted to hear that you felt at home with us and that you enjoyed your stay with us. Once again, we would like to thank you for staying at the...

Menifee, California
Reviewed 3 weeks ago

Asked for more towels never got them room service was not that great or small trashcan was full and left other items on the counter next to the trashcan and they were left there when we return to our room upon arrival we waited for 10 minutes to check in after a 12 hour day of work wanting to get...

Review collected in partnership with Best Western
 Report
Helpful?
Thank jeffn739
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Jeff, We would like to offer our sincerest apologies for the problems you encountered during your stay at the Best Western Hotel and Suites. We appreciate your time in completing a review and bringing this matter to our attention. As you may know providing the highest level of hospitality is our number one priority and hearing we have fallen...

Reviewed 3 weeks ago via mobile

My wife and I traveled to San Dimas for a family member who was retiring. We stayed 7 nights at this hotel. The staff is very friendly and has their act together at check in. The hotel is clean and well groomed. The pool appeared clean but we didn't make use of it. We had a problem with neighbors of...

 Report
Helpful?
Thank Chris W
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Chris W, Thank you very much for reviewing our hotel. We are constantly working on improving our guests’ satisfaction and service levels. Therefore, your feedback, positive or negative, helps us see our product through the eyes of our guest and is highly valuable to us. We appreciate your compliments regarding our front desk agent Tiffany. She did inform us...

Visalia, California, United States
Reviewed 3 weeks ago

Stayed in San Dimas based on location/ reviews/ and price and so glad we did. We checked in around 9 pm and Tiffany was super nice and prompt at checking us in. We wanted to be in town so we could head to the Dodgers Opener on Monday. We reserved a king size suite. It was comfortable, but the pillows...

 Report
Helpful?
Thank Beatrice C
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Beatrice C, On behalf of the staff and management we would like to thank you for posting such a positive review following your recent stay at the Best Western San Dimas. We are always working on improving service levels and your feedback has proved invaluable. We are delighted to hear that your enjoyed our king suite, well-kept grounds and...

Gardnerville, United States
Reviewed 3 weeks ago

BW San Dimas offers a quality stay from their accommodations, location and amenities to their outstanding employees. Enjoy the clean rooms, facility and surrounding area. Walking distance to many retail and food service locations. Easy freeway access if you should choose to drive a pleasant distance.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Gary A
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Gary, Wow! Thank you for leaving such a detailed five star review regarding your recent stay with us. We are so glad you enjoyed our cleanliness, free amenities and location. We look forward to servicing you again in the future. Sincerely, Monzel Wickliffe General Manager Best Western San Dimas Bus: 909-592-0500 Fax:909-394-4912

28 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (21)
Viewed
Room/Suite (1)
Viewed
Hotel & Grounds (2)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (7)
Viewed
Hotel & Grounds (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Room/Suite (1)
Viewed
Dining (1)
Viewed
Other (1)
14/05/2017 15/05/2017
Hotels you might also like...
Also consider these accommodations in or near San Dimas
0.4 km away
Holiday Inn Express San Dimas
0.6 km away
Red Roof Inn San Dimas - Fairplex
8.5 km away
DoubleTree by Hilton Hotel Claremont
Show Prices
Show Prices
Show Prices
0.1 km away
Extended Stay America - Los Angeles - San Dimas
6.1 km away
Sheraton Fairplex Hotel & Conference Center
4.4 km away
BEST WESTERN PLUS Route 66 Glendora Inn
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The BEST WESTERN San Dimas Hotel & Suites allows you to stay in comfort, with value and peace of mind--100% nonsmoking hotel. Enjoy a pool and spa centered courtyard surrounded by a beautiful rose garden. Suburban property, adjacent to many cities and to major events. Hotel features double queens, kings, and single queen beds. Adjoining rooms are available. Airports: Ontario International 17 miles, LAX 60 miles. Property located off I-57, 1/4 miles South of I-210. Recently renovated, modern design decorum. Must have ID & credit card upon check in. ... more   less 

Additional Information about BEST WESTERN San Dimas Hotel & Suites

Address: 501 W Bonita Ave, San Dimas, CA 91773-2500
Region: United States > California > San Dimas
Price Range: $205 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN San Dimas Hotel & Suites 2.5*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Hotels.com, Orbitz, Travelocity, Best Western, Priceline, TripOnline SA and HotelQuickly so you can book your BEST WESTERN San Dimas Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Near Fairplex Hotel San Dimas
Comfort Suites San Dimas
San Dimas Comfort Suites
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from BEST WESTERN San Dimas Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For old people with mobility issues, you need to ask for 1st floor rooms. No elevator on property.”
455gloriaw, 27 Dec 2016 | Read review
“Third floor room was great.”
4traciemello, 21 Nov 2016 | Read review
“We were on the bottom floor (100's)”
rkofrv, 13 Nov 2016 | Read review
“2nd floor with a view of the pool”
bjdm81655, 2 Oct 2016 | Read review
“Ask for a first floor room if you have problems with stairs.”
Webknitter, 31 Aug 2016 | Read review
5 of 5
Booking.com
US$158* /night
View Deal
TripAdvisorUS$158
Expedia.comUS$158
Orbitz.comUS$158
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates