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BEST WESTERN San Dimas Hotel & Suites

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227 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Visalia, United States
Reviewed 10 September 2016

The Hotel was very clean, quite and all the people were exceptional. The breakfast omelet I had was actually one of the best ever. Hats off to the chef! We were very happy and they had plenty of parking. We would recommend staying at their location and will in the future.

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Helpful?
Thank Irving H
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Irving H, On behalf of our team and management, we want to sincerely thank you for leaving such a positive five star review regarding your stay at the Best Western Inn and Suites, San Dimas. We are thrilled to hear that we exceeded your expectations. We appreciate your compliments regarding our outstanding complimentary cook to order breakfast and we...

Reviewed 8 September 2016

I have stayed at this hotel many times in the past while I am working in the area, but this was a last minute stay due to as family emergency. It was great to know I had a place I could trust to be comfortable and friendly with no issues. I have always been very pleased with this Hotel and...

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Helpful?
Thank Jeff H
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Jeff H, Thank you for your five star review! We are delighted to hear that we succeeded your expectations during each of your stays. We are also thrilled to hear that you enjoyed our complimentary amenities, such as, our cook-to-order breakfast, well-kept rooms, friendly staff, cleanliness and location. We want to sincerely thank you for staying at the Best...

Louisville, Kentucky
Reviewed 1 September 2016

This hotel is very easy to find and access on the freeways or surface streets. It looks very nice from the outside, and is even better inside. The rooms open to a central courtyard with a pool and hot tub. The only drawback is that there are stairs instead of an elevator to the second floor. The room was very...

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Helpful?
Thank Webknitter
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Webknitter, Thank you for staying with us and being our very special guest. We appreciate your compliments regarding your stay and noted the inconveniences as needed improvements for the future. We work very hard to provide you with excellent service each time you stay with us. We want to be your home away from home when visiting the San...

Melbourne, Australia
Reviewed 24 August 2016

Modern, comfortable Best Western. Close to Hwy 210 (Foothill Frwy) and Hwy 57 (Newport Frwy). If leaving/arriving to Los Angeles on Hwy 5 or Hwy 10, this is excellent location to beat some of the traffic in LA. We travelled to Anaheim everyday we stayed here. Trip took 20-30 minutes. Breakfast is minor buffet, however, a short order cook is...

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Helpful?
Thank BananaMangoChocolate
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear BananaMangoChocolate, Wow! Thank you for leaving such a detailed five star review regarding your recent stay with us. We are pleased to hear you thoroughly enjoyed our cook to order breakfast, cleanliness, location, and exceptional staff. We are constantly working on improving guests’ satisfaction and service levels. Therefore, your positive feedback helps us see our product through the eyes...

Fontana, California
Reviewed 23 August 2016 via mobile

Really enjoyed the stay and the great location. It's close to downtown and anything you could be looking for...the beds were comfy and the complimentary breakfast included a hot item like a made to order omelet or pancakes. The pool was kept very clean and it wasn't very crowded. A great stay at nice place.

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Helpful?
Thank Rebecca A
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Rebecca A, On behalf of the staff and management, we would like to extend our deepest thanks and appreciation for your compliments regarding the Best Western San Dimas. Our Team is delighted to hear that you felt at home with us and that you enjoyed our cook to order breakfast, location and comfortable beds. We look forward to welcoming...

San Dimas, California
Reviewed 23 August 2016

From the front desk, the adjacent laundry room and an office were in clear view. It gave an overall sloppy first impression. The staff person who sat at a desk reading a newspaper appeared completely disengaged from her job, not looking up or offering to assist us at all. The staff behind the front desk were friendly but seemed tired...

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Helpful?
Thank Dana W
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Dana W, First and foremost we would like to offer our sincerest apologies for the problems you encountered during your stay at the Best Western Hotel and Suites. We appreciate your time in completing our survey and bringing this matter to our attention. As you may know providing the highest level of hospitality is our number one priority and...

Reviewed 18 August 2016

Stayed here in the past - this hotel continues to excel. The made-to-order breakfast is wonderful. Rooms are always clean and comfortable. Helpful staff! Great location for use of highways I-210 and I-5.

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Helpful?
Thank davidpS7730SF
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear DavidpS7730SF, On behalf of the staff and management, we would like to extend a special thank you for choosing the Best Western San Dimas as your home away from home. We are constantly working on improving our guests’ satisfaction and service levels. Therefore, your positive feedback helps us see our product through the eyes of our guest and is...

Reviewed 17 August 2016

I have stayed in many, many, many hotels during a 42 year business and vacation travels. This was a great experience!!!! Breakfast is as good as any 5 star hotel. I will defeinately stay here next time I am in California.

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Helpful?
Thank patriciamH3849US
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Patricia M, Thank you for your five star review! We are pleased to hear that you thoroughly enjoyed your stay with us. Warm smiles and friendly service is our policy every day for every guest. Our staff truly cares about all your travel needs, making your visit comfortable and memorable. Once again, we would like to thank you for...

Grass Valley, California
Reviewed 12 August 2016

We were not familiar with the area at all but needed to stay near the West Covina area for baseball tournament. We were very pleased with the Best Western in San Dimas. It was close to everything we needed (the fields, restaurants, shopping, freeway). Our room was clean and comfortable and quiet. Nice pool and laundry facility. The morning breakfast...

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Helpful?
Thank luv2travel236
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Luv2travel236, Thank you for taking the time to let us know about your experience at the Best Western San Dimas. Our Team is delighted to hear that you felt at home with us and that you enjoyed our cook to order breakfast. We would love to be of service to you again in the future! Best wishes on behalf...

Camarillo, California
Reviewed 6 August 2016

My husband and I are out of town for our business many nights throughout the year. Have been for many years now. We have stayed in just about all varieties of accommodations, but 95% have been Bestwestern hotels. Only variance would be if there was no B.W. close. This hotel is right up there with the high end hotels that...

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Helpful?
Thank Mona M
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Mona M, On behalf of the staff and management, we would like to extend our deepest thanks and appreciation for your compliments regarding the Best Western San Dimas. Thank you for taking the time to let us know about your 5 star experience! Our team is delighted to hear you thoroughly enjoyed your stay. We are devoted to providing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN San Dimas Hotel & Suites allows you to stay in comfort, with value and peace of mind--100% nonsmoking hotel. Enjoy a pool and spa centered courtyard surrounded by a beautiful rose garden. Suburban property, adjacent to many cities and to major events. Hotel features double queens, kings, and single queen beds. Adjoining rooms are available. Airports: Ontario International 17 miles, LAX 60 miles. Property located off I-57, 1/4 miles South of I-210. Recently renovated, modern design decorum. Must have ID & credit card upon check in. ... more   less 

Additional Information about BEST WESTERN San Dimas Hotel & Suites

Address: 501 W Bonita Ave, San Dimas, CA 91773-2500
Region: United States > California > San Dimas
Price Range: $188 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN San Dimas Hotel & Suites 2.5*
Number of rooms: 59
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Also Known As:
Comfort Suites Near Fairplex Hotel San Dimas
Comfort Suites San Dimas
San Dimas Comfort Suites
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Questions & Answers

Questions? Get answers from BEST WESTERN San Dimas Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor room was great.”
 of 5 bubbles 4traciemello, 21 Nov 2016 | Read review
“We were on the bottom floor (100's)”
 of 5 bubbles rkofrv, 13 Nov 2016 | Read review
“2nd floor with a view of the pool”
 of 5 bubbles bjdm81655, 2 Oct 2016 | Read review
“Ask for a first floor room if you have problems with stairs.”
 of 5 bubbles Webknitter, 31 Aug 2016 | Read review
“I did not see a elevator to second floor. Ground floor accessibility is excellent”
 of 5 bubbles BananaMangoChocolate, 23 Aug 2016 | Read review
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