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06/08/2017 07/08/2017
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    Extended Stay America - San Jose - Airport

    55 E Brokaw Rd, San Jose, CA 95112-4202
    Hotel website
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    06/08/2017 07/08/2017
    US$204
    US$204
    US$204
    Traveller (10)
    Room & Suite (10)
    Dining (3)
    The Epiphany, a Joie de Vivre Hotel
    413 reviews
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    Cupertino Inn
    924 reviews
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    Overview
    • Excellent20%
    • Very good18%
    • Average14%
    • Poor15%
    • Terrible33%
    Travellers talk about
    “the sofa bed” (2 reviews)
    “price point” (2 reviews)
    “easy access” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - San Jose - Airport
    Special Offer: Save up to 10% TODAY!
    Hotel deals
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    The Epiphany, a Joie de Vivre Hotel
    413 reviews
    #1 of 27 hotels in Palo Alto
     
    The Grand Hotel
    923 reviews
    #1 of 33 hotels in Sunnyvale
     
    The Zen Hotel
    340 reviews
    #7 of 27 hotels in Palo Alto
     
    Cupertino Inn
    924 reviews
    #1 of 6 hotels in Cupertino
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (110)
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    1 - 5 of 107 reviews

    Hotel's Favourite
    Reviewed 1 week ago

    I checked into this hotel at the beginning of June and stayed 6 weeks through the middle of July. Most of my stay I felt like I was the only person on my floor because of how quiet it was (great for me because I...More

    Review collected in partnership with Extended Stay
    1  Thank terrylmiller
    Response from 00esa, General Manager at Extended Stay America - San Jose - AirportResponded 6 days ago

    Thank you for your glowing review of Extended Stay America - San Jose - Airport. We couldn't be more pleased to read you had a relaxing stay and that you enjoyed our hospitality. Your feedback is much appreciated, and we look forward to welcoming you...More

    Reviewed 1 week ago

    Clogged toilet with left over toilet paper and human waste when we arrived at our room, the side of the fridge were dirty and the a/c unit had a big bulk of of rust. I arrived at the hotel at 2pm no one was at...More

    Review collected in partnership with Extended Stay
    Thank 81yulic
    Response from 00esa, General Manager at Extended Stay America - San Jose - AirportResponded 1 week ago

    We are sorry for the lack of welcome from or staff member, as this is not the type of arrival experience we want our guests to have. We apologize for the issues identified in your feedback upon arrival to your suite. We have processes in...More

    Reviewed 1 week ago

    1) Check-in took 10 minutes even though hotel was almost empty. Staff didn't bother to say "welcome" not even "hi" or other remote acknowledgement. Instead, front desk barked I hadn't paid even though this was not accurate as I had paid in advance. I wonder...More

    1  Thank HyperionTraveler
    Response from 00esa, General Manager at Extended Stay America - San Jose - AirportResponded 1 week ago

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

    Reviewed 1 week ago

    Staff cancelled rooms paid for in full in advance. 1-800 support was belligerent. Rude and refused to give me a supervisor and to hang up so. Could take the automated survey. Kept him on the line when I called second line out...supervisor did nothing. And...More

    Review collected in partnership with Extended Stay
    Thank Darryl L
    Response from 00esa, General Manager at Extended Stay America - San Jose - AirportResponded 1 week ago

    Darryl, we are terribly sorry about the issues you experienced with your reservation, and even more that we did not appropriately correct the situation. Your comments have been discussed with the team, and we are reviewing our procedures so this does not happen again. We...More

    Reviewed 2 weeks ago

    I booked this hotel because I appreciate the same-day cancellation policy in case of flight changes, etc., but I will never stay here again. Our room was very dirty--hair all over the sink, food crumbs on the counter. Broken furniture. Open condom in the elevator,...More

    Review collected in partnership with Extended Stay
    Thank Pilipili_5
    Response from 00esa, General Manager at Extended Stay America - San Jose - AirportResponded 2 weeks ago

    Thank you for your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and I apologize for failing to provide that for you. My staff and I are taking steps to ensure every detail from...More

    The Epiphany, a Joie de Vivre Hotel
    413 reviews
    #1 of 27 hotels in Palo Alto
     
    The Grand Hotel
    923 reviews
    #1 of 33 hotels in Sunnyvale
     
    The Zen Hotel
    340 reviews
    #7 of 27 hotels in Palo Alto
     
    Cupertino Inn
    924 reviews
    #1 of 6 hotels in Cupertino
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Self-Serve Laundry
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$118 - US$250 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 138
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Extended Stay, Expedia, Travelocity, Orbitz, Hotwire, Cheap Tickets, Cancelon and TripOnline SA so you can book your Extended Stay America - San Jose - Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Jose
    • Also Known As
    • Extended Stay Deluxe San Jose Hotel San Jose ,
    • Extended Stay San Jose ,
    • San Jose Extended Stay
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    Traveller (10)
    Room & Suite (10)
    Dining (3)
    Hotel & Grounds (5)
    Bathroom (2)
    Nearby
    The Grand Hotel
    923 reviews
    11.10 km away
     
    Cupertino Inn
    924 reviews
    11.13 km away
     
    The Zen Hotel
    340 reviews
    18.84 km away
     
    The Epiphany, a Joie de Vivre Hotel
    413 reviews
    22.91 km away
     
    Nearby Restaurants
    Pho Viet
    44 reviews
    .51 km away
    Spencer's for Steaks and Chops
    133 reviews
    .60 km away
    Chipotle Mexican Grill
    72 reviews
    .51 km away
    Zone 8 Sports Bar & Grill
    46 reviews
    .49 km away
    Nearby Attractions
    Mission Santa Clara de Asis
    100 reviews
    3.61 km away
    Santa Clara University
    73 reviews
    3.48 km away
    Edward Peterman Museum of Railroad History
    8 reviews
    2.97 km away
    De Saisset Museum
    11 reviews
    3.48 km away
    Questions & Answers
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    Room Tips
    "poor customer service"
    Read review
    "This hotel used to be ran pretty well, not so much now."
    Read review
    "homewood suit by hilton"
    Read review
    "choose a different hotel"
    Read review
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