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Dolce Hayes Mansion

1,545 reviews
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Traveller (247)
Room & Suite (276)
Pool & Beach (47)
Overview
  • Excellent52%
  • Very good29%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“silver creek”(24 reviews)
“palm plaza”(18 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Dolce Hayes Mansion
Special Offer: Best Rate Guarantee
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,545)Write a Review
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1,512 results
Traveller rating
758
451
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78
50
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758
451
175
78
50
Show reviews that mention
All reviewssilver creekpalm plazabeautiful propertyresidential neighborhoodparlor suitesunday brunchconference centerpool and hot tubbreakfast buffetbusiness meetingmain buildingbay areasilicon valleythe san jose areaweddingretreatevent
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1 - 5 of 1,512 reviews
Reviewed 5 days ago

Guest services was great, hotel was a bit dated (tape on carpet in hallway, fan not working in bathroom & no temp control in room), but the bed was SUPER comfy and it was a nice hotel. I'd stay again.More

Review collected in partnership with this hotel
Thank SuzMcSho
Response from Yves H, General Manager at Dolce Hayes MansionResponded 2 days ago

What a pleasure it is to know you enjoyed the great service as well as the supreme comfort of the bed during your recent stay here at the Dolce Hayes Mansion. Please accept our apologies for any challenges you encountered and rest assured your feedback...More

Hotel's Favourite
Reviewed 2 January 2018

Quiet, pleasant, comfortable, friendly place to stay. It felt like we were the only ones on the property. (I'm sure we weren't) We are saving to go again. I wish they had a spa onsite. The location is convenient to the freeways, in a still...More

Review collected in partnership with this hotel
2  Thank GA B
Response from Yves H, General Manager at Dolce Hayes MansionResponded 5 January 2018

Thank you for sharing a 5-Star review of your recent visit to the Dolce Hayes Mansion in San Jose. I am delighted to to learn you had such an enjoyable, comfortable stay and that you found our location near the Edenvale Garden Park and the...More

Reviewed 6 days ago

There is NO on-site spa any longer. The spa services they have now are shuttles to the nearby Massage Envy on Blossom Hill Rd. What a total shame. The spa was the one reason I'd book the Hayes Mansion. Hopefully they'll bring the spa back.More

Thank MainlandJen
Response from Yves H, General Manager at Dolce Hayes MansionResponded 2 days ago

Thank you for sharing your feedback on TripAdvisor. Regrettably the spa company which operated separately from the hotel has relocated off property. We apologize for any inconvenience this transitional period has caused you and look forward to hosting you again when full spa services are...More

Reviewed 6 days ago

I've stayed at the Dolce Hayes several times now and have always enjoyed it. The card access system has been greatly improved since the last time I was here. The meals overall were very satisfactory and the beds were comfortable.More

Review collected in partnership with this hotel
Thank Clint S
Response from Yves H, General Manager at Dolce Hayes MansionResponded 3 days ago

Thank you so much for joining us once again during your recent trip to San Jose. It delights me to know you had a great time staying with us and that you also enjoyed your dining experience here. It is also pleasing to know you...More

Reviewed 6 days ago

This hotel has great history and charm. The main building is quite striking. The staff is wonderful, and there is a park right next door for walking. The restaurant serves very good food, and their staff is top-notch as well.More

Review collected in partnership with this hotel
Thank sfstm
Response from Yves H, General Manager at Dolce Hayes MansionResponded 2 days ago

Thank you for sharing your stay experience with the TripAdvisor community. We love hearing from our treasured guests as we know the importance of creating spectacular impressions and experiences. Thank you so much for sharing your feedback with us and for choosing The Dolce Hayes...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$152 - US$373 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in San Jose
#5 Business Hotel in San Jose
#5 Best Value Hotel in San Jose
#6 Romantic Hotel in San Jose
#7 Family Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$152 - US$373 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in San Jose
#5 Business Hotel in San Jose
#5 Best Value Hotel in San Jose
#6 Romantic Hotel in San Jose
#7 Family Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (247)
Room & Suite (276)
Pool & Beach (47)
Dining (37)
Amenities (42)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
BeaverBeaver
9 November 2017|
AnswerShow all 2 answers
Response from Yves H | Property representative |
MPNY is correct, we have an omelette station available during our daily breakfast buffet, as well as our Sunday Champagne Brunch.
0
Votes
Juan A
19 May 2017|
AnswerShow all 5 answers
Response from Yves H | Property representative |
Yes, our guest rooms have bathtubs and showers. The only rooms that do not have bathtubs are the ADA rooms which have roll-in/walk-in showers. Thank you for asking!
1
Vote
Tee1420
15 November 2016|
AnswerShow all 2 answers
Response from Linda A | Reviewed this property |
Yes
0
Votes
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123
Room Tips
"The middle rooms of Building 2 would be central to almost everything. Some downstairs rooms have patios..."
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"Make sure you get a confirmation email and get the name of the person making your reservation."
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"This place is really spread out, ask for close to lobby."
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"functions held outdoors on the patio, rooms near there may be impacted."
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