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    Extended Stay America - San Jose - Edenvale - North

    6199 San Ignacio Ave, San Jose, CA 95119-1389
    +1 877-432-9997
    Hotel website
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    29/10/2017Check In 30/10/2017Check Out
    1 room, 2 adults, 0 children
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    US$138
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    Traveller (38)
    Room & Suite (12)
    Dining (1)
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    Overview
    • Excellent9%
    • Very good10%
    • Average9%
    • Poor24%
    • Terrible48%
    28 Jun 2017
    “Not a good place to stay for weeks”
    4 Jun 2017
    “Disgusting”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - San Jose - Edenvale - North
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    Four Points by Sheraton San Jose Downtown
    560 reviews
    #5 of 75 hotels in San Jose
     
    Hyatt Regency Santa Clara
    1,390 reviews
    #3 of 32 hotels in Santa Clara
     
    Dolce Hayes Mansion
    1,457 reviews
    #3 of 75 hotels in San Jose
     
    The Grand Hotel
    985 reviews
    #1 of 33 hotels in Sunnyvale
     
    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (86)
    There are newer reviews for Extended Stay America - San Jose - Edenvale - North
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    11 - 15 of 82 reviews

    Reviewed 5 June 2017

    In short, avoid this place if you can. I had to book this hotel because it came with a kitchen and I had to stay for a full week for work. I thought it would be less expensive but I really think that the experience...More

    Thank SandyBlue29
    Response from 00esa, General Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 6 June 2017

    Sandy, you are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and I sincerely apologize for failing to provide that for you. My staff and I are taking steps to ensure every detail from the first impression...More

    Reviewed 4 June 2017 via mobile

    Dirty, run down, stinks of smoke. I reserved a non smoking room 326 was issued to me, it stank of smoke, not just a little but absolutely stank. When I spoke to reception they told me that the top floor had been "remodeled" last week...More

    Thank Simon E
    Response from 00esa, General Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 5 June 2017

    Simon, we sincerely apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We hope you will consider giving us another opportunity to provide you with a...More

    Reviewed 1 May 2017

    The final straw was when my package from FED Ex was hidden under the counter when I asked for it. I was told it did not come and the attendent went through the stack to prove it. I pointed at the corner of an envelope...More

    Thank BernierF350
    Response from 00esa, General Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 4 May 2017

    Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.

    Reviewed 17 March 2017

    Hotel looks in disrepair from outside. I was hesitant to stay, but decided to go in as I was limited on time. No-one at reception when I arrived. Door to laundry behind desk was open showing industrial machinery and dirty laundry. Receptionist was pleasant when...More

    Thank MikeTee2017
    Response from 00esa, General Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 19 March 2017

    Thank you for sharing your candid feedback with us. Please accept our sincere apologies for your unpleasant experience at our hotel and for the inconvenience it caused. I'll ensure you that we will be working to address the concerns outlined in your review. Please know...More

    Reviewed 10 March 2017

    Wifi didnt work in my room, I ended up tethered to my cell phone got charged 3 different rates. once when I checked in one when I checked out. And no clue about the other one. Asked for ground floor, so i can easily move...More

    Thank Brian N
    Response from 00esa, Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 11 March 2017

    Brian, please accept my sincere apologies for the service issues you experienced during your stay. Your candid comments will be certainly used to ensure impeccable attention to detail in all areas along with exceptional customer care. I truly hope you will consider choosing us so...More

    Four Points by Sheraton San Jose Downtown
    560 reviews
    #5 of 75 hotels in San Jose
     
    Hyatt Regency Santa Clara
    1,390 reviews
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    Dolce Hayes Mansion
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    The Grand Hotel
    985 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$109 - US$189 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Extended Stay, Hotels.com, Expedia, Booking.com, Orbitz, Priceline, Cancelon, Cheap Tickets and Hotwire so you can book your Extended Stay America - San Jose - Edenvale - North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Jose
    • Also Known As
    • Extended Stay San Jose ,
    • San Jose Extended Stay
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    Traveller (38)
    Room & Suite (12)
    Dining (1)
    Hotel & Grounds (30)
    Bathroom (8)
    Nearby
    Four Points by Sheraton San Jose Downtown
    560 reviews
    14.73 km away
     
    The Grand Hotel
    985 reviews
    28.12 km away
     
    Dolce Hayes Mansion
    1,457 reviews
    5.00 km away
     
    Hyatt Regency Santa Clara
    1,390 reviews
    25.99 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    7.76 km away
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    Ask a question
    Questions & Answers
    Jennifer E
    3 July 2015|
    AnswerShow all 2 answers
    Response from Cheese_Taco | Reviewed this property |
    They do not have a pool from what I remember.
    0
    Votes
    Room Tips
    "stay out of room 203"
    Read review
    "there is no good rooms in this hotel, stay away."
    Read review
    "It is quiet throughout."
    Read review
    "Don't stay here."
    Read review
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