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Extended Stay America - San Jose - Edenvale - North

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Extended Stay America - San Jose - Edenvale - North
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67 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - San Jose - Edenvale - North
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Showing 64: English reviews
Marina, California
Reviewed 2 May 2016 via mobile

Stained mattresses, cigarettes food and drug paraphernalia in the hallways, room service is done supposedly on the eighth day, but chances are you will wait until the 10th 11th or even the 14th day of your stay. Bed bugs were found at the beginning of this year 2016, they're pulling out carpets and remodeling some rooms as of May 2016....

1Thank Christy W
00esa, General Manager at Extended Stay America - San Jose - Edenvale - North, responded to this review

Thank you for being a repeat guest with the Extended Stay America brand. We appreciate you selecting our hotel for your recent stay, and for providing your feedback. We did not meet your expectations overall and for this we apologize. As a team we work hard to deliver a clean, fresh, well maintained property as well as in our guest...

Sonoma, California
Reviewed 9 April 2016

Wish I read the reviews. Worst place I have ever stayed. A total dump. Sloppy, rude and unhelpful employees. Stayed 2 nights and they never cleaned the room. Fire alarm falsely went off at 5:30am. It kept going off and on for over an hour with no communication from any staff. Do yourself a favor and stay next door at...

1Thank Diana M
Manager_11525, General Manager at Extended Stay America - San Jose - Edenvale - North, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our front desk staff to ensure that each guest receives professional...

Mexico City, Mexico
Reviewed 30 March 2016

This hotel is very low quality, the rooms are ugly, I couldn´t close the window, smelled liked tobacco, the towels are very old and worn out, you could see through them, you can hear everything that is going on outside, the lobby is dirty, there is nothing close by.

Thank Ana L
Miami, Florida
Reviewed 4 March 2016

I arrived at 1PM before stated check-in time of 3:30PM. No rooms were available so I sat in the lobby and worked on my computer. When I asked where the bathroom was, an unpleasant staff member told me that they had no bathroom in public areas for guests and told me I could walk with my luggage to a fast...

1Thank JosephFBrennan
Reviewed 19 February 2016 via mobile

My fiance and I stayed at the Edenvale North Hotel in San Jose, CA. My first impression of the room was OK until I went to use the bathroom and noticed a large amount of long hair on the outside of the shower curtain and floor towel. So needless to say my OK 1st impression went right out the window....

1Thank Michelle G
Moscow, Russia
Reviewed 19 November 2015

I lived for overall 6 months in this hotel back in 2009-2011, with each stay lasting from a couple of weeks to 3 months. It's a decent place. Nothing extraordinary, but you get a clean, neat and rather spacious room with a good bed for two and good pillows. The room is equipped with an aircon/heater, a refrigerator, a microwave...

Thank AlexanderAmelkin
Phoenix, Arizona
Reviewed 28 July 2015

We stayed at this hotel for 3 nights and could not believe how filthy and disgusting it was. Trash overflowing in the parking lot trash cans, raccoons and rats running around in the back parking lot, barely free wifi (pay to get any kind of decent service), electrical outlets installed upside down in our room, AC's don't work, rooms are...

Thank Justin E
Atlanta, GA
Reviewed 27 July 2015

My stay was 7/24-7/26/2015. The exterior of the property was very well maintained, looked very inviting and the front desk staff were very friendly. However, my issues were with the room, 134, itself. The tub backed up twice while I was showering. I reported it to the front desk personally both times. The first time it happened on 7/25, I...

Thank WRC041
Reviewed 23 July 2015

Im staying weeks at a time here and I really enjoy the location. Close to the freeway yet tucked in a quiet tree shaded neighborhood. The staff are professional and very helpful. The rooms are clean and well furnished. The kitchen is capable of providing me with everything to make a homecooked meal. I shop for the week and have...

Thank Mark B
San Jose, California
Reviewed 13 July 2015

This place is a dump! The room stunk of cigarette smoke and the temperature of the room hovered around 80+ degrees the entire stay! The air conditioning only kicked on for a couple of minutes every 1/2 hour or so. The smoke detectors weren't working and the bathroom fan made hideous noises!

Thank JD R

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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - San Jose - Edenvale - North

Address: 6199 San Ignacio Avenue, San Jose, CA 95119
Region: United States > California > San Jose
Price Range: $163 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - San Jose - Edenvale - North 2.5*
Number of rooms: 119
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Also Known As:
Extended Stay San Jose
San Jose Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - San Jose - Edenvale - North staff and other travellers.
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over a year ago

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Questions? Get answers from Extended Stay America - San Jose - Edenvale - North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there is no good rooms in this hotel, stay away.”
 of 5 bubbles gerrijellison, 7 Dec 2016 | Read review
“It is quiet throughout.”
 of 5 bubbles bestsales123, 20 Sep 2016 | Read review
“Don't stay here.”
 of 5 bubbles Tloveanimals, 27 Aug 2016 | Read review
“Avoid this hotel like the plague.This hotel is a dump.”
 of 5 bubbles 947justine, 27 Jul 2015 | Read review
“Not sure if there are any good rooms if going by the condition of my room.”
 of 5 bubbles WRC041, 27 Jul 2015 | Read review
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