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BEST WESTERN Lanai Garden Inn & Suites

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176 Reviews from our TripAdvisor Community

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Showing 172: English reviews
I don't know what you mean by current city.
1 review
Reviewed 1 week ago

When we arrived to this location there were young friends of the agent hanging around front smoking and staring watching us. They were hanging out inside as well watching tv in the lounge area. Our room was good the bed was very comfortable but the sheets and bedsore had recent stains on them. GROSS!!!!

Review collected in partnership with Best Western

Helpful?
Thank elsag263
Orange Cove, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We this is our second stay here and found them to be friendly and helpful. The night manager gave us a great recommendation for shopping and dining. The room was clean and comfortable. We got the suite with the king bed and sofa bed. The room was large and roomy. We plan on returning.

Helpful?
Thank canderson1958
Fairfax, Virginia
Level Contributor
2 reviews
Reviewed 8 October 2016

My husband and I stayed at Best Western Lanai for 3 nights in Sep 2016. While researching for my week, I noticed that the rate for weekdays are higher (about 45%) than the rate for weekends due to the Silicon Valley. Travelers come to San Jose on weekdays for business therefore Mon-Thu rate are high. If your dates are flexible,... More 

Helpful?
Thank Springseason2015
sacramento, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 September 2016

Bay area is very expensive to stay. For $175+ tax, this was a fair hotel to stay in. Staff was great, food was good. Bed was very comfortable. Room/Bathroom looked a little run down and some simple cosmetic attention would fix this. I would stay here again...

Review collected in partnership with Best Western

Helpful?
Thank Michelle N
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for taking time to complete the survey, we appreciate your valuable suggestions. Here at Best Western Lanai Garden Inn & Suites the entire staff sincerely thank you for being our guest and we look forward to seeing again soon. More 

St. George, Utah
Level Contributor
84 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 29 September 2016

Room was clean, organized and suited for business travel. It was also very price competitive. Used my Best Western Rewards & Senior discounts. Front desk agent was very professional, although difficult to understand on the phone, due to the Vietnamese/Broken English communication. The neighborhood, however is run-down with many transients in the area, especially around local restaurants. Getting to the... More 

Helpful?
Thank bestsales123
Placerville, California
Level Contributor
178 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 11 September 2016 via mobile

I stayed three nights while on business in San Jose. The room was very nice and the staff was friendly, however the neighborhood was sketchy and parking was pretty tight. Thankfully they have night parking lot security.

Helpful?
Thank SRC1964
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for taking time to complete the survey, we appreciate your business and BW team appreciates your valuable input. Thank you. Best Western Manager. More 

1 review
Reviewed 11 September 2016

Traveling back from So Cal and needed a place to stay. Found this hotel right on that route. The rates were excellent and the room was great. Very clean and spacious. Also, the breakfast was nice and made getting going in the morning much easier. Thanks for a nice break from the road.

Helpful?
Thank Steven S
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for taking time to complete the survey, BW team appreciates your valuable input. Thank you. Best Western Manager. More 

1 review
Reviewed 9 September 2016 via mobile

This hotel was very reasonably priced for San Jose. It was quiet, had comfortable beds, good breakfast, and free parking. Overall very pleased with the value we received here and would definitely stay here again.

Helpful?
Thank Mariah B
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for taking time to complete the survey, we appreciate your business and BW team appreciates your valuable input. Thank you. Best Western Manager. More 

Eureka
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 September 2016

the room we had this time was in a bad state of disrepair. Paint peeling around the shower; mold up in the corner of the shower; partially-finished removal of wallpaper behind toilet; window that was VERY difficult to open. During our stays there before, the rooms have been clean and inviting, and staff very pleasant. This time, staff was still... More 

Helpful?
Thank Randlburger
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for taking time to complete the survey, we appreciates your valuable input. We have taken your suggestions very seriously and have taken all corrective actions. We look forward to your future arrival to hotel. Thank you. Best Western Manager. More 

Fairfax, CA, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 September 2016

This Best Western has easy access off the highway. The double queen room was a very quiet and comfortable room. I would stay here again when traveling to San Jose on business. I definitely recommend this hotel.

Review collected in partnership with Best Western

Helpful?
Thank Jean L
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for taking time to write a review, I will share your positive comments with the staff, your satisfaction is a great motivation to everyone at Best Western Lanai Garden Inn & Suites. Thank you. More 

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Experience Northern California from this comfortable and convenient San Jose hotel, located just minutes from popular attractions like HP Pavilion and the Winchester Mystery House.Located just off Highway 101, the BEST WESTERN Lanai Garden Inn & Suites makes it easy to explore the bustling city of San Jose and surrounding areas. Cheer on the San Jose Sharks at the nearby HP Pavilion or enjoy the oddities of the world-famous Winchester Mystery House. Families staying at this Northern California hotel can get their thrills at Raging Waters Water Park or California's Great America Amusement Park, or make a day of visiting San Francisco's Golden Gate Bridge, Ghirardelli Square and Fisherman's Wharf. There are also an abundance of dining and shopping options, like the East Ridge Mall, within minutes of the property. Also known as the Capitol of Silicon Valley, San Jose is home to many tech and manufacturing giants, including IBM, Google, Facebook, Cisco, GE, NASA and Ericsson, Inc. Our business guests appreciate the close proximity to these and other area attractions, like San Jose State University, the San Jose McEnery Convention Center and the San Jose Fairgrounds. Just eight miles from the San Jose International Airport, it's easy to come and go from this San Jose hotel. The BEST WESTERN Lanai Garden Inn & Suites offers the friendly customer service and comfortable accommodations guests have come to expect from Best Western. This San Jose hotel offers well-appointed guest rooms and suites, each complete with cable satellite television with HBO® and free wireless high-speed Internet access. Hotel guests will wake each morning to a complimentary full breakfast featuring fresh Belgian waffles, before enjoying an array of amenities such as an outdoor swimming pool and a business center.The BEST WESTERN Lanai Garden Inn & Suites is proud to offer superior customer service and a convenient location in San Jose. ... more   less 

Additional Information about BEST WESTERN Lanai Garden Inn & Suites

Address: 1575 Tully Road, San Jose, CA 95122
Region: United States > California > San Jose
Price Range: $166 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Lanai Garden Inn & Suites 2.5*
Number of rooms: 52
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Also Known As:
Best Western Lanai Garden Hotel San Jose
Best Western San Jose
San Jose Best Western
Hotel Style:
#9 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Lanai Garden Inn & Suites staff and other travellers.
5 questions
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over a year ago
Kootenay Bay, Canada
8 months ago
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Questions? Get answers from BEST WESTERN Lanai Garden Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms will be quieter that have even numbers, as the odd numbers face Tully Road and you gain the street noises.”
 of 5 bubbles bestsales123, 28 Sep 2016 | Read review
“Quick access form the freeway, great rooms.”
 of 5 bubbles O597PLstevens, 11 Sep 2016 | Read review
“Stay away from 208 until things get fixed.”
 of 5 bubbles Randlburger, 9 Sep 2016 | Read review
“Ask for best view, not sunset side”
 of 5 bubbles MySJSU, 15 Aug 2016 | Read review
“we prefer 2nd floor”
 of 5 bubbles johnbW4752JD, 29 Feb 2016 | Read review
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