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BEST WESTERN Lanai Garden Inn & Suites

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BEST WESTERN Lanai Garden Inn & Suites
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183 Reviews from our TripAdvisor Community

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Showing 179: English reviews
London, United Kingdom
Reviewed 9 August 2016

We stayed here for one night only checking in late in the evening after landing at San Jose airport. It's only a 15 minute drive from the airport, not a scenic area but a no-frills motel, fine for a place to lay your head on a road trip. Breakfast was included, again, standard motel food. The staff were very friendly...

Review collected in partnership with Best Western
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Helpful?
Thank robbiemills02
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for taking the time to post a review about your recent stay.

Reviewed 31 July 2016 via mobile

We spent 4 nights are Best Western Lanai. Rooms were clean and comfortable; hot breakfast was excellent and we even enjoyed the pool! The location made it easy to find our way around. We will stay here on our next visit!

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Thank Wendy J
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for your heartfelt comments.

Reviewed 30 July 2016 via mobile

While the surrounding neighborhood the hotel resides in is a bit sketchy (and not one I would feel comfortable walking around), the hotel room was clean and the beds were comfortable. Stayed on the second floor so I didn't experience the 1st floor issues in the other comments. Staff was friendly.

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Helpful?
Thank Shirleen H
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for writing a review about your recent stay with us. We try to keep our property clean and inviting,but we do not have much control over our surrounding neighborhood.

San Diego, California
Reviewed 2 July 2016

Great location,First block off the the 101. No entrance off Tully Road driveway is on Lanai Avenue. Very quiet even though it is within a block of the 101. The room and the bathroom were clean and spacious. The bed was great, good nights sleep. Breakfast area was roomy. The breakfast was good. The woman preparing the food was very...

Review collected in partnership with Best Western
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1Thank Tarj
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for taking the time to post a review about your recent stay with us. The breakfast attendant,Evelyn appreciates your comments.

Reviewed 25 June 2016

Our room was large and clean. The fact that the hotel and our room was clean is very important to us. Front desk staff [THUY & DILIP] was friendly, very helpful and efficient. Good location as it is right off 101. Always nice to start your day with a good complementary breakfast.

Review collected in partnership with Best Western
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Thank annebD979AW
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

All our staff appreciate your kind comments. Hope you will choose our property the next time when you visit this area.

Kansas City, Kansas
Reviewed 24 June 2016

My husband and I stayed at the Best Western Lanai Garden Inn & Suites in June 2016. I would rate my overall stay experience at a 6 out of 10 (10 being the best). The staff at the front desk where not overly friendly, but were professional. The bed was comfortable. The pillows were acceptable. The room was not amazingly...

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Helpful?
Thank McWela
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Your details comments are highly appreciated,this points out the areas of improvement in our product and service. Thank you.

Dallas
Reviewed 22 June 2016

It's a good place to stay, quite, and clean as well. Nothing breaks down like some other hotel. Free breakfast, internet, and parking is a plus. It's little on the high price at about $200/night but I guess when it's high season you have to pay for it.

Review collected in partnership with Best Western
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Helpful?
Thank Sue K
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thanks for your review and positive comments. looking forward to serving you on your next visit to this area.

Reviewed 14 June 2016

This was an excellent place to stay as we used this as our home base for seeing attractions with in a 100 mile radius. The staff was helpful and a pleasure to deal with. Senaida was a wonderful person to deal with during our stay.

Review collected in partnership with Best Western
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Thank Randy W
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for taking the time to write a review about your recent stay with us. Your positive comments are appreciated by all our staff.

Nome, Alaska
Reviewed 13 June 2016

one minute from freeway. Easy parking. Rapid check in with extremely pleasant staff. Absolutely clean and well furnished room. Good selection of TV stations. Wifi much faster than most places I stay. Nice breakfast selection. Nuff Said.

Review collected in partnership with Best Western
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Thank Baxbarnowl B
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for your kind review. Hope to see you again when visiting this area.

Deer Park, Texas
Reviewed 7 June 2016

Booked this hotel due all four start hotels in the area were fully booked. Staff was pleasant and easy to deal with. Price was a bit steep, but I'm sure that was due to all the hotels in the area being fully booked. Hotel is decent, but definitely not a four star property. Nearby dining is slim. Down, and across...

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Helpful?
Thank Roger S
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for sharing your concerns about your recent stay with us. We are sorry that our product and service was not up to your standards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Experience Northern California from this comfortable and convenient San Jose hotel, located just minutes from popular attractions like HP Pavilion and the Winchester Mystery House.Located just off Highway 101, the BEST WESTERN Lanai Garden Inn & Suites makes it easy to explore the bustling city of San Jose and surrounding areas. Cheer on the San Jose Sharks at the nearby HP Pavilion or enjoy the oddities of the world-famous Winchester Mystery House. Families staying at this Northern California hotel can get their thrills at Raging Waters Water Park or California's Great America Amusement Park, or make a day of visiting San Francisco's Golden Gate Bridge, Ghirardelli Square and Fisherman's Wharf. There are also an abundance of dining and shopping options, like the East Ridge Mall, within minutes of the property. Also known as the Capitol of Silicon Valley, San Jose is home to many tech and manufacturing giants, including IBM, Google, Facebook, Cisco, GE, NASA and Ericsson, Inc. Our business guests appreciate the close proximity to these and other area attractions, like San Jose State University, the San Jose McEnery Convention Center and the San Jose Fairgrounds. Just eight miles from the San Jose International Airport, it's easy to come and go from this San Jose hotel. The BEST WESTERN Lanai Garden Inn & Suites offers the friendly customer service and comfortable accommodations guests have come to expect from Best Western. This San Jose hotel offers well-appointed guest rooms and suites, each complete with cable satellite television with HBO® and free wireless high-speed Internet access. Hotel guests will wake each morning to a complimentary full breakfast featuring fresh Belgian waffles, before enjoying an array of amenities such as an outdoor swimming pool and a business center.The BEST WESTERN Lanai Garden Inn & Suites is proud to offer superior customer service and a convenient location in San Jose. ... more   less 

Additional Information about BEST WESTERN Lanai Garden Inn & Suites

Address: 1575 Tully Rd, San Jose, CA 95122-2459
Region: United States > California > San Jose
Price Range: $203 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Lanai Garden Inn & Suites 2.5*
Number of rooms: 52
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Also Known As:
Best Western Lanai Garden Hotel San Jose
Best Western San Jose
San Jose Best Western
Hotel Style:
#9 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Lanai Garden Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Lanai Garden Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even #'d rooms are away from road”
tmarcone, 13 Mar 2017 | Read review
“Rooms will be quieter that have even numbers, as the odd numbers face Tully Road and you gain the street noises.”
bestsales123, 28 Sep 2016 | Read review
“Quick access form the freeway, great rooms.”
O597PLstevens, 11 Sep 2016 | Read review
“Stay away from 208 until things get fixed.”
Randlburger, 9 Sep 2016 | Read review
“Ask for best view, not sunset side”
MySJSU, 15 Aug 2016 | Read review
5 of 5