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Comfort Suites Airport

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Comfort Suites Airport
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187 Reviews from our TripAdvisor Community

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Showing 182: English reviews
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Layton, Utah
Reviewed 4 days ago NEW

Arrived late and tired,for early am flight. Counter person was on the edge of rude.Just wanted to go to room and take a hot bath and sleep. Room was dirty.Seriously personal black hair in tub and sink..ugh.After cleaning it out bathtub plug would not work.Final insult there was incomplete towels and no wash clothes. Compound that with a 50.00 room...

Thank jeanieortiz1
GuestXperienceTeam, Guest Relations Manager at Comfort Suites Airport, responded to this review

We are very disappointed that you had a negative experience during your recent stay with us. We are sorry to hear that your room does not appear to have been made up to our usual standard, and we apologize profusely for this. We will address your comments with our housekeeping team, to ensure that the cleaning in our rooms is...

Reviewed 28 August 2016 via mobile

Just stop to see my friend hotel was under major construction parking lot looks like also getting remodel but advantage is near by airport and got many thing to explore around the city.. Staff was friendly.. My friend got newly renovated room which looks amazing with modernized furniture and decor of was good..

About Hotel's Favourite Review
Corona, California
Reviewed 1 week ago

If you are looking for some place that is half way finished and dirty and that the staff has NO idea what customer service is then this is the place for you! The hotel is under construction which would not be a bad thing but we have been here for 5 nights and we have not seen anyone working on...

Thank jeanniekrick
GuestXperienceTeam, Guest Relations Manager at Comfort Suites Airport, responded to this review

Hi Jeannie, Thank you for staying with us recently. We are very sorry that you have been so badly impacted by the work that is ongoing at our hotel. We are very much looking forward to these renovations being complete, and we sincerely hope that you will return to see the finished product, to enjoy a better stay. We appreciate...

Ottawa, Canada
Reviewed 4 weeks ago via mobile

Upon arriving, the sign want even lit up and considering the surrounding motels, I was a little weary. Even walking in, it seemed dated and old. The front desk guy was welcoming but wasn't completely sure of things, first impressions were not great and when I asked for a bottle of water, that had none. I asked about the cleanliness...

Thank liveworkplay
comfortsuiteshotel1, General Manager at Comfort Suites Airport, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional...

San Jose, California
Reviewed 5 April 2017

We were evacuated from our home in San Jose about a month ago (at 1:00 am!!) when the creek near our home overflowed. We decided to book a couple rooms here. We chose this place because it was listed as "pet friendly" online and we were stressed and just wanted a hot bath and peace. Did not find either at...

Thank doloreszapata
Walla Walla, WA
Reviewed 24 March 2017

Stayed here for one night in between legs of plane journey. Called ahead to arrange airport shuttle pick up and was told it is always available, just call when we arrive. So I called upon arrival and informed the front desk that I needed transportation for myself and my three children under five. They sent a town car with no...

Thank WWW1011
comfortsuiteshotel1, General Manager at Comfort Suites Airport, responded to this review

Dear Guest , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.  On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer...

Ann Arbor
Reviewed 16 February 2017

I stayed for one night at the comfort Suites Airport. It was not a good experience. The staff is fine - not super friendly or efficient but no big complaints. The facility is very poor however. It was dirty, furniture was old and worn, my room smelled funny (in a bad way - as if it was moldy), the smoke...

1Thank helia_bunch
Graham, Washington
Reviewed 17 October 2016

I had to quickly book a hotel for my husband and two colleagues when their flight was cancelled. I booked this via Priceline, the part of Priceline where you can see the hotel prior to booking. I got a reasonably good price. There were cheaper hotels nearby, but I went with this one as I generally like Comfort Suites. After...

1Thank Brendenny
Las Vegas, Nevada
Reviewed 2 October 2016 via mobile

We recently stayed at this hotel. I must say, this is the worst hotel in the comfort suites chain. This hotel needed everything. Although I've been to hotels during a remodel, the room we were assigned was supposed to have been remodeled. It had a new coat of paint, and counter tops. That was it. The room decor was out...

1Thank Rick B
Tennessee, United States
Reviewed 17 September 2016

This overpriced hotel is on par with the one next door to it (EZ 8) and others, such as Motel 6 - which are a lot cheaper. Hotel is 'under construction/renovation', but the 1st time we knew that was when we checked in. Nothing on their website about it at all, which would have alerted us NOT to book. Nothing...

1Thank Gary W F

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11/06/2017 12/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites Airport

Address: 1510 N 1st St, San Jose, CA 95112
Region: United States > California > San Jose
Price Range: $163 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 50
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Also Known As:
Comfort Suites Airport Hotel San Jose
Comfort Suites San Jose
San Jose Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Airport staff and other travellers.
3 questions
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San Mateo, California, United States
over a year ago
Sonora, California
over a year ago

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Questions? Get answers from Comfort Suites Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
jeanniekrick, 21 May 2017 | Read review
“Noise was loud with renovations. Don't have any suggestions for which floor is better.”
GaryWF_13, 16 Sep 2016 | Read review
“Rooms at higher floor are quite and peaceful.....”
vinnucoool, 13 Sep 2016 | Read review
“The new renovated room are simply awesome...”
deamteam7, 12 Sep 2016 | Read review
“quieter rooms, prime location”
mohenjodaro1234, 28 Aug 2016 | Read review
5 of 5
US$129* /night
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Prices are for 1 room, 2 adults
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