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Hotel Valencia - Santana Row

821 reviews
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Traveller (221)
Room & Suite (110)
Storyboard
Overview
  • Excellent48%
  • Very good32%
  • Average12%
  • Poor4%
  • Terrible4%
Travellers talk about
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from Hotel Valencia - Santana Row
Announcement: We have a new Restaurant
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (821)Write a Review
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All reviewsrooftop barshopping and diningturn down servicecomplimentary breakfastrestaurants and shopsnight lifevalet parkingsilicon valleylocation is greatrooms are spaciousbay arealove this hotelbusiness tripvalet servicethe san jose areanightlifebalconies
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1 - 5 of 770 reviews
Reviewed 4 days ago

Stayed here with my husband for a sharks game. Hotel is in a great spot right in the heart of Santana Row. We were pleasantly surprised at how modern but classy the place was. The bed was super comfy as well. The only bad thing...More

Thank Whitney E
Response from Brent G, General Manager at Hotel Valencia - Santana RowResponded 2 days ago

Dear Whitney E., Thank you for taking the time to review your recent stay. So happy you enjoyed your time at Hotel Valencia and Santana Row. Please be assured we will be sharing this information with our maintenance team to seek out and address the...More

Hotel's Favourite
Reviewed 5 October 2017

This hotel is the one to say in if you are visiting San Jose. It is right on the main shopping and restaurant strip - Santana Row. So you are literally in the middle of all the action. Everything you might want is no more...More

1  Thank SpaceTruckker
Response from Brent G, General Manager at Hotel Valencia - Santana RowResponded 31 October 2017

Dear SpaceTruckker, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Brent.

Reviewed 2 weeks ago

I stayed in the Valencia during a recent business trip. It was my first trip to San Jose and there were many different recommendations. My initial thought was to stay in San Jose downtown as most of the major hotel chain brands were there. In...More

Thank NagDev1
Response from Brent G, General Manager at Hotel Valencia - Santana RowResponded 2 weeks ago

Dear NagDev1, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely, Brent

Reviewed 7 January 2018 via mobile

Room is nice, comfortable, clean. Good facilities. Staff are friendly. Breakfast is good. Good location which has lots of shops around, walking distance to the mall. Only not convenient is parking lot is kind of far.

Thank pldj m
Response from Brent G, General Manager at Hotel Valencia - Santana RowResponded 9 January 2018

Dear pldj m., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely, Brent

Reviewed 31 December 2017

I was really excited to stay at Hotel Valencia based off of the prior reviews. I was ultimately left with my worst hotel experience in several years of travel and am fairly determined to point out and warn about the flaws of this aesthetically pleasing...More

Thank vandy12
Response from Brent G, General Manager at Hotel Valencia - Santana RowResponded 9 January 2018

Dear vandy12, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$227 - US$501 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in San Jose
#4 Romantic Hotel in San Jose
#8 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$227 - US$501 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in San Jose
#4 Romantic Hotel in San Jose
#8 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
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Traveller (221)
Room & Suite (110)
Dining (14)
Pool & Beach (10)
Questions & Answers
Ask a question
27 December 2016|
AnswerShow all 2 answers
Response from elizabeth b | Reviewed this property |
I stayed here with a child and there's plenty of room to put a rollaway bed. Not sure about connecting rooms but the rest of the hotel is pretty kid friendly.
1
Vote
Happy08
19 July 2016|
AnswerShow all 7 answers
Response from Kenny V | Reviewed this property |
Hello, It is worth the price, but it depends on whitch side of the hotel your room is located.
1
Vote
Google Translation
Kortnie83
15 August 2015|
AnswerShow all 7 answers
Response from HVSR | Property representative |
We do not have a spa or salon in the hotel. However, on the 2nd floor of the hotel building is Burke Williams Day Spa which has an extensive array of spa services. There are multiple hair salons in Santana Row as well as a... More
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123
Room Tips
"Balcony facing the mountains."
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"Great rooftop views"
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"Seventh floor has a room used for reunions or whatever. Beware unless you don't sleep."
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"The Tequilla bar further up the road serves the BEST tacos I have ever tasted!!"
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