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Best Western Airport Plaza

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Traveller (37)
Room & Suite (42)
Storyboard
Overview
  • Excellent43%
  • Very good41%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Airport Plaza
Special Price: 15% off room rate
Hotel deals
Offers from Best Western Airport Plaza
Special Price: 15% off room rate
Hotel deals
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (343)
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335 results
Traveller rating
145
134
38
14
4
Traveller type
Time of year
LanguageEnglish
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145
134
38
14
4
Show reviews that mention
All reviewssanta clara universityaway from the roadroad noisethe san jose areahard boiled eggscomfortable bedsyogurtking suitecoffee machinegood sizeclean hotelfree breakfastwithin walking distanceconvenient locationbooked this hotelexcellent stayparking lot
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1 - 5 of 335 reviews
Reviewed 1 week ago via mobile

Excellent employee service, helped me out when I needed a random plate. Their breakfast is decent, although if you don't like eating animal products good luck, the breakfast is about 90% animal stuff, but it is a buffet. Good rooms, difficult to hear into adjacent...More

Thank tezzrail
Hotel's Favourite
Reviewed 4 weeks ago via mobile

Stayed 3 nights here the room was very adequate beds comfortable plenty of hot water the rooms looked updated and the internet was great. Ate breakfast there I will say it was actual quite good ate on real plates and silverware the staff very friendly...More

1  Thank Ken H
Response from Amber T, General Manager at Best Western Airport PlazaResponded 2 weeks ago

Good Day Ken H., Thank you for taking the time out of your busy schedule to write this review. We appreciate any and all feedback. It is very important for us to know what our guests think about our performance and how we can improve....More

Reviewed 1 week ago

Hotel near Santa Clara university and downtown area. Enjoy this hotel as a non expensive getaway with a small pool and Jacuzzi. Best part would have to be the breakfast with plenty of stuff to chose from. Fresh real eggs and potatoes everyone talks about....More

Thank TravelR408
Response from Amber T, General Manager at Best Western Airport PlazaResponded 4 days ago

Greetings TravelR408, Thank you so much for taking the time out of your day to review our property. Your review says it all. We are a very small property, we like to think that that intimacy that a small property offers is appealing to all...More

Reviewed 2 weeks ago

Everyone I encountered at the BW Airport Plaza Hotel was gracious, friendly, helpful and went out of their way to make sure my stay went well. The room was very clean and comfortable. Parking was easy. I was very pleased with my stay at this...More

Review collected in partnership with Best Western
Thank 908kathrynp
Response from Amber T, General Manager at Best Western Airport PlazaResponded 2 weeks ago

Good Evening 908kathrynp, It was such an honor having you stay with us. Thank you for choosing our hotel over the many that are in the area. I am glad you enjoyed your stay with us, that you found the room to suit your needs,...More

Reviewed 2 weeks ago

This is my go to hotel. All staff is professional and friendly. Clean hotel and great breakfast. Many resturants near by and close to the shopping mall. Will definitely come back to this hotel. Thank you!More

Review collected in partnership with Best Western
Thank almam143
Response from Amber T, General Manager at Best Western Airport PlazaResponded 2 weeks ago

Ms. Martinez!!! I am so happy to see that you left us a review. I cannot thank you enough. We are delighted to hear that we are your go-to hotel, this is quite a honor. I believe that your review is tells the truth behind...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Non-Smoking Hotel
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$151 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in San Jose
#6 Business Hotel in San Jose
#7 Romantic Hotel in San Jose
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$151 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in San Jose
#6 Business Hotel in San Jose
#7 Romantic Hotel in San Jose
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (42)
Dining (11)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Camera H
1 February 2017|
Answer
Response from Amber T | Property representative |
Good Afternoon, Thank you for reaching out to us on Trip Advisor with your question. Our email address is 05613 at hotel.bestwestern. Additionally, you can email me directly at BW05613plus at gmail. I am unable to... More
0
Votes
AJeanneM
9 December 2016|
AnswerShow all 5 answers
Response from Amber T | Property representative |
Good Evening AJeanneM, Thank you so much for reaching out to us with your question. We serve breakfast Monday through Friday from 6:00am to 9:00am. On the weekends, we serve breakfast from 7:00am to 10:00. We also offer a... More
0
Votes
bigray1
12 October 2016|
AnswerShow all 4 answers
Response from Amber T | Property representative |
Good Evening, Unfortunately, we do not have an airport shuttle at this location. We would be happy to set up a taxi for you. Please feel free to contact us if there is anything you need. Amber Todd General Manager
0
Votes
Room Tips
"Use the coffee machine in the lobby, get a room in the back side to reduce street noise."
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"Get a room with a parking lot view so it is quiet"
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"Our travel sound machine drowned out the road noise"
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"Rooms on the east side face away from any streets"
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