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Caravelle Inn & Suites

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Traveller (66)
Room & Suite (35)
Dining (2)
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Overview
  • Excellent2%
  • Very good11%
  • Average20%
  • Poor11%
  • Terrible56%
2 weeks ago
“Do Not Stay Here”
1 May 2018
“Ms.”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Multilingual Staff
Wheelchair Access
Shuttle Bus Service
2 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (114)
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2
11
21
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62
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1 - 5 of 104 reviews
Reviewed 2 weeks ago

Hello, Do NOT Stay here! Worst customer service ever. Tim, the manager, was threatening and not helpful at all. At check-in, they would not take my debit card, and wanted a photocopy of my drivers license----beware of identity theft! Spend your money elsewhere.

Thank areggrgrg
Reviewed 1 May 2018 via mobile

Bathtub had no plug to take bath only 1 light comforter was on bed and no extra blankets were provided .They mistakenly overcharged my credit card $60,it has been 6 days and no credit to my account yet!

Thank Susan B
Reviewed 14 April 2018

The room was dirty and the floors could not be walked on without shoes. Patched walls and electric cords for using and the TV was also on one. The mattersss was spring and the pillows was so flat. Bathroom was so bad. stains on the...More

Thank fletcher62
Reviewed 13 April 2018

Older, small hotel doing the best with what it has. The rooms are very clean, a plus for me. This is not a leisure destination, although I do feel it is secure. It's value is it is right off the freeway and less than 15...More

Thank EastBayGal123
Reviewed 4 March 2018

I stayed at the Caravelle Inn for a week. While the inn is older than some of the surroundings motels/hotels, it is clean and quiet enough for you to enjoy a good nights rest. Some people might not like the trolley rolling through 1st Street...More

Thank Albert L
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Shuttle Bus Service
Multilingual Staff
Room amenities
Microwave
Details
Price range
US$94 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$94 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (66)
Room & Suite (35)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Xin M
12 April 2017|
Answer
Response from Sandi S |
Not free. They charge $15 per person, per way. Ripoff since airport is about a mile away.
0
Votes
MissMack1
23 June 2015|
AnswerShow all 2 answers
Response from caravellesanjose | Property representative |
There is a free onsite parking for the numbers of night guest staying with us. 1 parking permit per room.
0
Votes
Room Tips
"Make sure you see severals rooms before you book."
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"rooms in the back of the hotel have full kitchens"
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"Make sure the hotel actually cares about the customer! Customers want comfort, quality and security and this..."
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"Get a room in a different place"
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