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I stayed at the Hyatt Place San Jose for three nights. It's a nice hotel situated in downtown San Jose. Staff are friendly and helpful. Restaurants and bus / tram stops are within walking minutes.
+ clean and modern rooms
+ I highly appreciated the...More
Thank Jan R
Response from Michael L, General Manager at Hyatt Place San Jose/DowntownResponded 13 March 2017
Thanks for the detailed review, Jan R, and for staying with us for your recent visit to Downtown. These large and very comfortable rooms are one of the best reasons to stay with us, along with the delicious complimentary breakfast and friendly team you also...More
Receptionist was responsive and friendly, service as expected.
We were first put in an awful tiny room with a handicapped shower stall overlooking the lobby roof, called the desk and were put in a slightly better small room. The bathroom door was broken and did...More
Review collected in partnership with Hyatt Hotels
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Response from Michael L, General Manager at Hyatt Place San Jose/DowntownResponded 6 March 2017
Dear Twitterpated3535, thank you for staying with us recently and for using your first Tripadvisor review to share your feedback. We are sorry to see you did not receive the room type of your preference for such an important weekend and that there were issues...More
Okay, I get it -- you're downtown!! Yaaaay You! But $26 bucks PER NIGHT for parking?? You're kidding, right? I expect to pay that much for downtown LA, but San-freaking-Jose?? ...and then there's the 'tude from the front desk...
Our flight was cancelled, so we...More
Response from Michael L, General Manager at Hyatt Place San Jose/DowntownResponded 3 March 2017
Dear Arlene744, thank you for staying with us while your travels brought you through San-freaking-Jose. We are so disappointed to see that a cost for parking had this kind of impact on your perception of our hotel. We can share confidently that we are the...More
The location for access to the Convention Center is great. The other bonus for this property is that a full large breakfast bar is available, especially great for the kids.
On the down side, we booked a king/sofa bed room but it was unavailable when...More
Thank Wayne M
Response from Michael L, General Manager at Hyatt Place San Jose/DowntownResponded 4 March 2017
Dear Wayne M, thank you and your family for staying with us during the record setting storms. We appreciate your patience and flexbility in finding you an alternative room and I am pleased to see the team took care of your parking charges for the...More
US$174 - US$420 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#15 Business Hotel in San Jose
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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