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Hyatt Place San Jose/Downtown

920 reviews
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Traveller (166)
Room & Suite (95)
Storyboard
Overview
  • Excellent35%
  • Very good32%
  • Average20%
  • Poor9%
  • Terrible4%
Travellers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (920)Write a Review
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181 - 185 of 894 reviews
Reviewed 5 March 2017

Receptionist was responsive and friendly, service as expected. We were first put in an awful tiny room with a handicapped shower stall overlooking the lobby roof, called the desk and were put in a slightly better small room. The bathroom door was broken and did...More

Review collected in partnership with Hyatt Hotels
Thank Twitterpated3535
Response from Michael L, General Manager at Hyatt Place San Jose/DowntownResponded 6 March 2017

Dear Twitterpated3535, thank you for staying with us recently and for using your first Tripadvisor review to share your feedback. We are sorry to see you did not receive the room type of your preference for such an important weekend and that there were issues...More

Reviewed 2 March 2017

Okay, I get it -- you're downtown!! Yaaaay You! But $26 bucks PER NIGHT for parking?? You're kidding, right? I expect to pay that much for downtown LA, but San-freaking-Jose?? ...and then there's the 'tude from the front desk... Our flight was cancelled, so we...More

Thank Arlene744
Response from Michael L, General Manager at Hyatt Place San Jose/DowntownResponded 3 March 2017

Dear Arlene744, thank you for staying with us while your travels brought you through San-freaking-Jose. We are so disappointed to see that a cost for parking had this kind of impact on your perception of our hotel. We can share confidently that we are the...More

Reviewed 1 March 2017

The location for access to the Convention Center is great. The other bonus for this property is that a full large breakfast bar is available, especially great for the kids. On the down side, we booked a king/sofa bed room but it was unavailable when...More

Thank Wayne M
Response from Michael L, General Manager at Hyatt Place San Jose/DowntownResponded 4 March 2017

Dear Wayne M, thank you and your family for staying with us during the record setting storms. We appreciate your patience and flexbility in finding you an alternative room and I am pleased to see the team took care of your parking charges for the...More

Reviewed 1 March 2017

Everything was great. Minus the 26 Dollar parking Killer breakfast Clean room Clean shower and toilet Our view was really nice from the 6th floor. Bar stops serving alcohol 12:30 so that's a plus. Bar food was delicious too.

Review collected in partnership with Hyatt Hotels
Thank FeoMalcriado
Reviewed 28 February 2017

My husband and I traveled to San Jose to attend a Saturday evening Family Gathering at the Silicon Valley Capital Club We chose this location as it was walking distance to our event. Of the hotels nearby, the Hyatt Place was a great value with...More

1  Thank DiRider
Response from Michael L, General Manager at Hyatt Place San Jose/DowntownResponded 28 February 2017

Thanks for the super detailed and generous review, DiRider. We are honored to have had you with us and to get such great feedback from a discerning traveler. It's wonderful to see how convenient our location was to your event and how much you enjoyed...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Details
Price range
US$171 - US$593 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$171 - US$593 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (166)
Room & Suite (95)
Dining (13)
Business Centre & Event Rooms (1)
Questions & Answers
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Terese D
30 December 2017|
AnswerShow all 3 answers
Response from 100rosemariew | Reviewed this property |
The trolley stop is right up the street but we never used it while we were there.
0
Votes
Dahutch
5 October 2017|
Answer
Response from Dahutch |
Cefcu Stadium where Spartans play
0
Votes
countrywife2013
6 May 2017|
AnswerShow all 6 answers
Response from Anthony C | Property representative |
Thank you for reaching out. Full access self-parking is available on-site for $26+tax. I am at your service if you need anything else.
1
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123
Room Tips
"Try to pick a room not facing the VTA tram, but it is near the airport, so ear plugs are still a better..."
Read review
"The VTA on the road is noisy, so a room away from that would be better"
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"If you want a nicer view, ask for view of convention center. We were there to sleep so did not mind the..."
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"good view & quite environment"
Read review
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