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Extended Stay America - San Jose - Downtown

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Traveller (26)
Room & Suite (15)
Dining (1)
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Overview
  • Excellent55%
  • Very good10%
  • Average10%
  • Poor9%
  • Terrible16%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
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Additional information
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (261)
There are newer reviews for Extended Stay America - San Jose - Downtown
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All reviewsmanager ravigated parking lotfor long term stayskitchen utensilsthe general managerdeluxe roomlaundry roomhome away from homevending machinethe entire staffshort stayclean roomsnear airportlight railbusiness trippleasant staygreat customer service
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11 - 15 of 254 reviews
Reviewed 3 weeks ago

I don't know how over 50% of reviews gave this hotel 5 star, which fooled me into staying here. I got a room on the first floor and the curtain's shorter than the length of the window, and there were holes and cracks on the...More

Thank Jimmy C
Reviewed 4 weeks ago via mobile

i stayed here for 1 week now out of scheduled 3 weeks and the experience the hospitality that i have received is amazing... everyone is courteous, helful and always willing to help everyone. i would love to mention ravinesh singh,manager in this property he takes...More

Thank shreshtha121989
Response from 00esa, Manager at Extended Stay America - San Jose - DowntownResponded 4 weeks ago

Shreshtha, it is our pleasure to have you at Extended Stay America. We’re are pleased to know you are enjoying your stay with us and thank you for appreciating the service provided by our staff. Thanks again for recommending us to future guests. We appreciate...More

Reviewed 4 weeks ago via mobile

Could not be more satisfied with the customer service provided by Catia at the front desk. Was greeted with a smile and all the information I needed to know. The room itself is in good condition and you couldn’t ask for a better location. All...More

Thank andresibarra1313
Response from 00esa, Manager at Extended Stay America - San Jose - DowntownResponded 4 weeks ago

Andre, thank you for staying at Extended Stay America. We are glad to read you loved the excellent service you received from our staff and that you had an enjoyable stay. Your compliments have been shared with the entire team, especially with Catia for recognizing...More

Reviewed 4 weeks ago

Good place to stay for a while, great reception folk. Stayed in a Deluxe room, which was neat and had all the necessary amenities for a short trip. Also included a kitchen and a sofa. Overall had a good experience.More

Thank mohnish189
Response from 00esa, Manager at Extended Stay America - San Jose - DowntownResponded 4 weeks ago

Mohnish, thank you for choosing Extended Stay America and for the feedback. We are delighted to know you were impressed with your fully-equipped room and that we met and exceeded all of your expectations. On behalf of everyone here. We look forward to hosting you...More

Reviewed 4 weeks ago

Extended Stay America San Jose Downtown was a great Ravinesh Singh and his staff made it a great place to stay. The room was huge, bed was like home. The "Grab & Go" breakfast was great. The staff went above and beyond to make us...More

Thank William S
Response from 00esa, Manager at Extended Stay America - San Jose - DowntownResponded 4 weeks ago

William, thank you for staying at our Extended Stay America and for the feedback. We are pleased to read you were impressed with your suite and that we met and exceeded all of your expectations. Your compliments have been shared with Ravinesh Singh for a...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$119 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$119 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (26)
Room & Suite (15)
Dining (1)
Questions & Answers
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John P
6 December 2017|
Answer
Response from Allen F | Reviewed this property |
I guess you could walk there -- it's 3 miles -- but I wouldn't recommend it. It's a one-hour walk through different neighborhoods and even across Route 880. Take an Uber.
0
Votes
PepperSeaside_CA
5 November 2016|
Answer
Response from 2016visi2r | Reviewed this property |
the hotel does not have airport shuttle.
0
Votes
Pookeygirl
27 September 2014|
AnswerShow all 2 answers
Response from Moh_Samir | Reviewed this property |
Yes, even if you went back late, you will park your car in the free parking around 50m away from the hotel main entrance.
0
Votes
Room Tips
"I was in room 113"
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"3rd floor is the best."
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"Staff members were very friendly"
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"Make sure u ask for the manager [Ravi]"
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