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This property is located right next to the San Jose Airport and thus very convenient for catching a flight out. Don’t be put off by your initial impression. The area around the hotel is an older part of town and don’t bother with the restaurants...More
Thank Paul D
Response from Cecile R, Guest Services at Four Points by Sheraton San Jose AirportResponded 1 week ago
Dear Paul D,
Thank you for feedback on our property. I know that first impressions can be lasting ones, so thank you for not judging this book by its cover. We have just installed a better lighting system for our front desk. Please come by...More
Very convenient hotel near SJC area.
I really the idea that 2 free bottle water in room and also a lot of plugs- easy for recharging.
I really like the promotion they ran for free breakfast, (yes, hot breakfast)
The room and service level were...More
The hotel was just OK, no complaints with room, desk, etc. It seemed strange to have pay parking in an area where traffic and space are not too restricted. Many hotels that close to airports promote parking as an attraction, even offering free "park and...More
Response from Cecile R, Guest Relations Manager at Four Points by Sheraton San Jose AirportResponded 2 weeks ago
My name is Cecile Rodriguez, Guest Services Manager for Four Points by Sheraton San Jose Airport. Thank you for taking the time to share your recent experience at the Four Points by Sheraton San Jose Airport with us.
We definitely understand that having...More
The hotel itself was nice and clean. I enjoyed my stay here. But I was a little annoyed at having to pay $15 for parking for one night. It wasn't stated on the online booking website, so it took me by surprise.
Had a quick 1 night stay due to an early flight out of SJC. The room is decent but the patio sliding door did not close tight - letting cold air and noise in (even in my inside courtyard room). The AC/heating unit was pretty...More
Response from Cecile R, Front Office Manager at Four Points by Sheraton San Jose AirportResponded 3 May 2018
Thank you for choosing to stay at the Four Points by Sheraton San Jose Airport and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short...More
Response from Cecile R | Property representative |
If you wish to book a park and fly package, it can only be booked directly with the hotel via our website or central reservations or the front desk. Our packages vary in price depending on the day of the week you wish to... More
If you wish to book a park and fly package, it can only be booked directly with the hotel via our website or central reservations or the front desk. Our packages vary in price depending on the day of the week you wish to stay. All packaged do include 7 days of parking. Any additional days will be billed at $15 a day.