We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This hotel was in a central location, close drive to several restaurants and stores. Other hotels have a better location. The hotel was clean amenities were OK. Staff were VERY nice and helpful. I don’t think the hotel was ready or equipped to handle the...More
Thank Kendra D
Response from Cecile R, Guest Services at Four Points by Sheraton San Jose AirportResponded 4 days ago
Thank you for taking the time to tell us about your stay. The comfort of all our guest is extremely important to us. I have personally shared your comments with the appropriate hotel manager to ensure that the issue of enough towels is...More
Very convenient hotel near SJC area.
I really the idea that 2 free bottle water in room and also a lot of plugs- easy for recharging.
I really like the promotion they ran for free breakfast, (yes, hot breakfast)
The room and service level were...More
too expensive, however it was close to the airport and the staff was very nice.. actually the room was very nice until right before I left when i realized that the sheet was stained, the area is a bit sketchy I would go downtown next...More
Response from Cecile R, Guest Relations Manager at Four Points by Sheraton San Jose AirportResponded 3 weeks ago
Thank you for giving your honest feedback about your recent stay with us. Maintaining a fresh atmosphere within our guest rooms is always a key priority. We, sincerely, apologize for the experience you had. Your feedback provided will be shared with the appropriate...More
I booked the Four Points by Sheraton as a last minute stay while visiting friends in city. I was not expecting a top rate hotel, but the service I received, along with the amenities were top rate! Upon checking in, all associates were incredibly friendly...More
Thank Sophie A
Response from Cecile R, Front Office Manager at Four Points by Sheraton San Jose AirportResponded 4 weeks ago
Dear Sophie A,
Thank you so much for taking the time to tell us about your stay! We are pleased that not only our fries seemed to be on point for you! we hope you come back again soon, and wish you safe travels.
Clean hotel with nice bar / restaurant. Older building but internal finishings more recent. Call for shuttle when you land and they will send it over to pick you up. Walk down the road for BBQ if you want a break from big hotel bar...More
Thank A TripAdvisor Member
Response from Cecile R, Guest Relations Manager at Four Points by Sheraton San Jose AirportResponded 23 June 2018
Dear Cookie Cutter,
Thank you for taking the time to share your recent experience at the Four Points by Sheraton San Jose Airport with us.
Your feedback is valuable to us to better uphold our commitment to deliver exceptional service to every guest.
Response from Cecile R | Property representative |
If you wish to book a park and fly package, it can only be booked directly with the hotel via our website or central reservations or the front desk. Our packages vary in price depending on the day of the week you wish to... More
If you wish to book a park and fly package, it can only be booked directly with the hotel via our website or central reservations or the front desk. Our packages vary in price depending on the day of the week you wish to stay. All packaged do include 7 days of parking. Any additional days will be billed at $15 a day.