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Four Points by Sheraton San Jose Airport

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Traveller (162)
Room & Suite (96)
Dining (8)
Overview
  • Excellent19%
  • Very good40%
  • Average25%
  • Poor8%
  • Terrible8%
Travellers talk about
“san jose airport”(25 reviews)
“shuttle service”(12 reviews)
“park and fly”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from Four Points by Sheraton San Jose Airport
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton San Jose Airport
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (431)
Filter reviews
407 results
Traveller rating
82
148
105
36
36
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Time of year
LanguageEnglish
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82
148
105
36
36
Show reviews that mention
All reviewssan jose airportshuttle servicepark and flyone night stayroad noisefree shuttlebed and pillowsan early flightdecent hotelbusiness hotelrsvpsjcseminardowntownrefrigerator
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1 - 5 of 407 reviews
Reviewed 1 week ago via mobile

This hotel was in a central location, close drive to several restaurants and stores. Other hotels have a better location. The hotel was clean amenities were OK. Staff were VERY nice and helpful. I don’t think the hotel was ready or equipped to handle the...More

Thank Kendra D
Response from Cecile R, Guest Services at Four Points by Sheraton San Jose AirportResponded 4 days ago

Dear Kendra, Thank you for taking the time to tell us about your stay. The comfort of all our guest is extremely important to us. I have personally shared your comments with the appropriate hotel manager to ensure that the issue of enough towels is...More

Hotel's Favourite
Reviewed 9 April 2018

Very convenient hotel near SJC area. I really the idea that 2 free bottle water in room and also a lot of plugs- easy for recharging. I really like the promotion they ran for free breakfast, (yes, hot breakfast) The room and service level were...More

Thank Machilus
Reviewed 3 weeks ago

too expensive, however it was close to the airport and the staff was very nice.. actually the room was very nice until right before I left when i realized that the sheet was stained, the area is a bit sketchy I would go downtown next...More

Thank SeanTravelz
Response from Cecile R, Guest Relations Manager at Four Points by Sheraton San Jose AirportResponded 3 weeks ago

Dear SeanTravelz, Thank you for giving your honest feedback about your recent stay with us. Maintaining a fresh atmosphere within our guest rooms is always a key priority. We, sincerely, apologize for the experience you had. Your feedback provided will be shared with the appropriate...More

Reviewed 9 July 2018 via mobile

I booked the Four Points by Sheraton as a last minute stay while visiting friends in city. I was not expecting a top rate hotel, but the service I received, along with the amenities were top rate! Upon checking in, all associates were incredibly friendly...More

Thank Sophie A
Response from Cecile R, Front Office Manager at Four Points by Sheraton San Jose AirportResponded 4 weeks ago

Dear Sophie A, Thank you so much for taking the time to tell us about your stay! We are pleased that not only our fries seemed to be on point for you! we hope you come back again soon, and wish you safe travels.

A TripAdvisor Member
8
Reviewed 22 June 2018 via mobile

Clean hotel with nice bar / restaurant. Older building but internal finishings more recent. Call for shuttle when you land and they will send it over to pick you up. Walk down the road for BBQ if you want a break from big hotel bar...More

Thank A TripAdvisor Member
Response from Cecile R, Guest Relations Manager at Four Points by Sheraton San Jose AirportResponded 23 June 2018

Dear Cookie Cutter, Thank you for taking the time to share your recent experience at the Four Points by Sheraton San Jose Airport with us. Your feedback is valuable to us to better uphold our commitment to deliver exceptional service to every guest. Thank you...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Room Service
Airport Transportation
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Tennis Court
Details
Price range
US$129 - US$412 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$412 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (162)
Room & Suite (96)
Dining (8)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
LGR44
7 December 2015|
AnswerShow all 4 answers
Response from Cecile R | Property representative |
If you wish to book a park and fly package, it can only be booked directly with the hotel via our website or central reservations or the front desk. Our packages vary in price depending on the day of the week you wish to... More
0
Votes
MalibuStace
16 July 2015|
AnswerShow all 4 answers
Response from Cecile R | Property representative |
No, unfortunately. Room service is available from 6am to 10pm.
0
Votes
Mshal1
10 February 2015|
AnswerShow all 4 answers
Response from Cecile R | Property representative |
If you wish to leave your vehicle, you must purchase one of our Park sleep and fly packages. Our shuttle service operates from 4:45am until 11pm at night.
0
Votes
Room Tips
"comfortable"
DeafAccessibility
2 million years ago
Read review
"Rooms facing the pool might be better"
Stuck_In_A_Cubicle
2 million years ago
Read review
"Any room seemed to be OK"
RocketFloyd
2 million years ago
Read review
"3rd floor quieter. Ask for extra blanket."
facialtoolz
2 million years ago
Read review
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