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Four Points by Sheraton San Jose Airport

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381 Reviews from our TripAdvisor Community

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Showing 362: English reviews
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Dallas, Oregon
Reviewed 3 days ago NEWvia mobile

This was my first ever experience staying at a Four Points by Sheraton. My wife and I chose the Four Points by Sheraton San Jose Airport because of its convenient location near the airport with shuttle service since we were transiting San Jose. We stayed in this hotel for 3 nights. Two big negatives: long wait for the shuttle and...

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Helpful?
Thank Donn A
HOTEL’S FAVOURITE REVIEW
Reviewed 5 July 2016

What can i say, this is just a great hotel! comfortable! you get to use the swimming pool and the gym included in the room rate. Not even 10 minutes form the airport, great solution for an early morning departing or late night arriving flights.

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Thank Charlie_vek
About Hotel's Favourite Review
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Airport, responded to this review

Dear Charlie_vek, We're thrilled to hear you enjoyed your stay thanks to our hotel amenities, accessible airport location, and more! Thank you for your review - take care.

Pullman, Washington
Reviewed 4 days ago NEW

The hotel is very good. The staff did an excellent job. I would stay there again. The hotel has a shuttle service from the airport. It was very quick and efficient. The price was good compared with other hotels.

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Helpful?
Thank rxbill
Reviewed 2 weeks ago

I stayed here for a conference amidst several storms. The power went out for most of the first day of our conference, and the hotel responded beautifully! They accommodated our group by moving us into a naturally lit space, put glow sticks in the dark halls & bathrooms and remained cheerful & ready to serve! I also LOVED ❤ the...

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Thank Jenn S
Isaac R, Guest Services at Four Points by Sheraton San Jose Airport, responded to this review

Dear Jenn S., Thank you for wonderful review. We take our guest feed back very seriously, and it always makes us feel good to know that rain or shine we still do our best. Thank you for your suggestions! Happy journey's.

Reviewed 19 February 2017 via mobile

I usually find Four Points a bit more upscale than the usual chains in the same class. This one not so much. The room was ok but my pet peeve is not having anywhere to sit other than a desk chair and the bed. There was plenty of room for a chair so why not add one. There was no...

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1Thank Japruzze
Isaac R, Guest Services at Four Points by Sheraton San Jose Airport, responded to this review

Dear Japruzze, Thank you for your candid review of our hotel. We appreciate your feedback and suggestions, and will use it to improve our guest experience. Thank you,

Double Oak, Texas
Reviewed 13 February 2017

Stuck between freeways, a bowling alley, and industrial buildings, both the location and the quality of this hotel will leave you wanting more. I wouldn't stay here for longer than a night if I had to do it again. The property has more going against it than going for it. I stayed at the property for 4 nights in January,...

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1Thank TXGreens2004
Isaac R, Guest Services at Four Points by Sheraton San Jose Airport, responded to this review

Dear TXGreens2004, Thank you for taking the time to give us feedback on our hotel and our performance. We are working with our WiFi provider to improve the quality of that service. For the other disruptions you experienced I do apologize. We will take this information and share it with our staff. Thank you,

Reviewed 8 February 2017

We stayed here for one night in January. Staff were friendly and helpful they provided me with some complimentary toiletries after my bags were lost by the airline. The room was comfortable but in need of modernisation. Breakfast was tasty, but service was poor as there appeared to be only one overworked waitress serving the entire restaurant. Was perfectly suitable...

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1Thank Eanna M
Isaac R, Guest Services at Four Points by Sheraton San Jose Airport, responded to this review

Dear Eanna, Thank you for taking the time to review our hotel. We hope you found your luggage!! Your suggestions will not be overlooked. Thank you,

Japan
Reviewed 31 January 2017 via mobile

Stayed for quick visit. Got here before 11am but they let me checked in so I could take a nap before going out. Food at the bar was good price and tasty. Room was clean and specious, with microwave, fridge. Only one thing I didn't like was strong smell of amenities. It was bit noisy from rooms around, but didn't...

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1Thank live_baby_live
Clovis, California
Reviewed 17 January 2017

the restaurant was OK. the food was ok. quiet area. mostly for business travel. got a good deal thanksgiving weekend. the price was inexpensive. room clean. geared to business travelers. close to highway.

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Thank gomezcherie
Las Vegas, Nevada
Reviewed 8 January 2017 via mobile

The Four Points is a decent midrange (non-budget) business/vacation hotel 5 minutes from San Jose airport. There is a free shuttle to and from the airport but you'll need to call them and let them know you need to be picked up. The shuttle does not run on a schedule and operates from 5am-11pm. Runs to the airport are scheduled...

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1Thank RedDevil1504

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Four Points by Sheraton San Jose Airport

Address: 1471 N 4th St, San Jose, CA 95112-4716 (Formerly San Jose Airport Hotel)
Region: United States > California > San Jose
Price Range: $160 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Jose Airport 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Radisson San Jose Airport Hotel San Jose
San Jose Radisson
Hotel Style:
#18 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Jose Airport staff and other travellers.
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Elk Grove, California
San Pedro, Belize
over a year ago
Cary, NC
over a year ago

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Questions? Get answers from Four Points by Sheraton San Jose Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony, 2nd floor, great outdoor relaxing space.”
 of 5 bubbles 650jenns, 11 Mar 2017 | Read review
“upper floors facing away from the road noise”
 of 5 bubbles AZbizguy, 5 Nov 2016 | Read review
“Do not allow the hotel to downgrade you”
 of 5 bubbles WaltlW, 18 Aug 2016 | Read review
“Upper floors away from party room - ask first what's sceduled”
 of 5 bubbles SweetTone, 21 May 2016 | Read review
“My room was in front of the ice machine and vending soda machine, obviously it was thumbs down!”
 of 5 bubbles L5807ZGryanl, 8 May 2016 | Read review
5 of 5