We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton San Jose

Save
Traveller (264)
Room & Suite (130)
Dining (21)
You may also like
See all
Nearby Hotels
Overview
  • Excellent28%
  • Very good33%
  • Average22%
  • Poor11%
  • Terrible6%
Travellers talk about
“double tree”(134 reviews)
“cookies”(204 reviews)
“sushi bar”(37 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton San Jose
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton San Jose
Special Offer: Double Points, Every Stay
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,201)
Filter reviews
2,126 results
Traveller rating
605
662
468
246
145
Traveller type
Time of year
LanguageEnglish
More languages
605
662
468
246
145
Show reviews that mention
All reviewsdouble treecookiessushi barclose to the airportexecutive floorper dayrooms are largesjc airportsprigconferencefreewayshuttleconveniencestarbuckseventproximity
FilterEnglish
Updating list...
1 - 5 of 2,126 reviews
Reviewed 3 days ago

No investment in rooms, staff, quality of hotel. Please don’t book your event here, or your participants will never come back! The staff were nice, but so wildly overwhelmed by bei g understaffed, that the front desk couldn’t even answer the phone for 20mins !!!...More

Review collected in partnership with DoubleTree by Hilton
Thank Jennifer F
Response from CookieonArrival, General Manager at DoubleTree by Hilton San JoseResponded yesterday

Dear Jennifer F, Thank you for taking the time to review our property. We are truly sorry to hear about your recent experience and we thank you for bringing it to our attention. We will be personally speaking with our staff to see why there...More

Hotel's Favourite
Reviewed 29 March 2018

We stayed here whilst attending a 3 day Conference. It was a good experience and didn't feel as "closed in" as many other hotels have for this kind of experience. The staff where warm, helpful and friendly. The rooms are spacious, good coffee but unfortunately...More

1  Thank Julie G
Reviewed 5 days ago

I’m a nursing mother so I need a refrigerator to store my milk. The hotel offered to rent me one for $25 a night or an upgrade for $40 a night. It surprises me that folks with dietary restrictions are given a complementary refrigerator but...More

Review collected in partnership with DoubleTree by Hilton
Thank RVseattle
Response from CookieonArrival, General Manager at DoubleTree by Hilton San JoseResponded 4 days ago

Dear RVseattle, Thank you for taking the time to share your review with us. We are truly sorry to hear that your recent experience at our property was disappointing. Your feedback is important to us and will be used to make continuous improvements to our...More

Reviewed 1 week ago

Close to SJC airport - yet quiet and definitely true to the brand. My conference was at this location, and the service, quality, and overall impression were highly professional. I'll definitely choose this location the next time I'm in the area.

Review collected in partnership with DoubleTree by Hilton
Thank caroldekkers
Response from CookieonArrival, General Manager at DoubleTree by Hilton San JoseResponded 4 days ago

Dear caroldekkers Thank you for your review. I am so happy your stay at the hotel was such a positive one. We work hard to ensure all guests are happy and it is nice to read when this occurs. Sincerely, Patrick Reece General Manager

Reviewed 1 week ago via mobile

The hotel is generally understaffed, you always have to wait at the front desk. My rooms shower had a problem with the water temperature varying a lot the whole week even though they sent an “Engineer” to fix it twice. The airport shuttle schedule is...More

Thank Andre L
Response from CookieonArrival, General Manager at DoubleTree by Hilton San JoseResponded 1 week ago

Dear Andre L Thank you for taking the time to share your review with us. We are truly sorry to hear that your recent experience at our property was disappointing. Your feedback is important to us and will be used to make continuous improvements to...More

View more reviews
Most Booked Properties in San Jose
See allSee all
About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$137 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$137 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (264)
Room & Suite (130)
Dining (21)
Pool & Beach (10)
Business Centre & Event Rooms (9)
Family and Play Areas (2)
Questions & Answers
Ask a question
SAN991B
1 September 2017|
AnswerShow all 3 answers
Response from LibertyTravelGirl | Reviewed this property |
As the others have said, there are some restaurants within walking distance, and downtown is a short drive. Parking is difficult in many places, so Uber and Lyft are probably the way to go.
2
Votes
103linda55
27 May 2017|
AnswerShow all 5 answers
Response from Joe K | Reviewed this property |
no shopping nearby. its across the airport and in a business area. however i considet it safe to walk. if you want to be near shops you w may waant to choose the hilton santa clara or the fairmont in San Jose
1
Vote
103linda55
27 May 2017|
AnswerShow all 8 answers
Response from MistyAsh | Reviewed this property |
There is a cluster of restaurants: Chipotle Mexican Grill, Subway, Starbucks, Vietnamese restaurant, etc., a 9-minute walk away from Doubletree Hilton San Jose Airport Hotel. I walked with someone In the evening to get to... More
2
Votes
Room Tips
"All the rooms are good! Ask the front desk for recommendations!"
Read review
"good views and good inside restaurant"
Read review
"Get a room close to the elevators... it can be a hike to get to them"
Read review
"Get a room close to the elevators -- or you'll be taking a loooong walk to your room!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing