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Fairmont San Jose

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Fairmont San Jose
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2,082 Reviews from our TripAdvisor Community

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Showing 1,997: English reviews
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Denver, Colorado
Reviewed 3 days ago NEW

One does not need to conduct an internet search to know a Fairmont Hotel will be a nice property. However, this property location is perfect. It is walking distance to the convention center, civic center, art museum, the museum of innovation, and lots of dining options. With nice restaurants, workout facilities and the location, it is a real winner for...

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Helpful?
Thank Howard W
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Howard, I'm happy to hear you enjoyed the downtown area!! Thank you for choosing Fairmont San Jose for your getaway and for taking the time to share your feedback. We very much appreciate your patronage and look forward to your return. Warmest Regards, Loyalty Manager

Las Vegas, Nevada
HOTEL’S FAVOURITE REVIEW
Reviewed 19 March 2017

I was participating in a recruitment event at one of our shows that was playing in San Jose, CA. I only spent one night at the Fairmont but enjoyed my stay very much. I booked the property on Hotwire and got a tremendous deal. The Fairmont is the only 4.5 Star hotel in downtown San Jose, so I was pretty...

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1Thank David C
About Hotel's Favourite Review
FairmontSanJose, Guest Relations Manager at Fairmont San Jose, responded to this review

I'm happy to hear you enjoyed the downtown area!! Thank you for choosing Fairmont San Jose for your getaway and for taking the time to share your feedback. We very much appreciate your patronage and look forward to your return.

Boston, Massachusetts
Reviewed 5 days ago NEW

We were in San Jose for a college trip and this hotel met our needs perfectly. Rooms were large, clean and well appointed with lovely amenities in the bathroom. Check in was quick and efficient and the concierge was helpful on ideas of things to do with our younger children while the older one was looking at colleges (The Tech...

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Helpful?
Thank Camilla B
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Camilla! Thank you very much for your wonderful, detailed review. We are absolutely delighted that you enjoyed our hotel and found our customer service to be warm and engaging. We certainly hope to welcome you back again. Warm Regards, Loyalty Manager

Reviewed 1 week ago via mobile

Stayed here 2 nights, excellent hotel, big clean rooms, very new, but lacking atmosphere. The lobby/bar is not a place that invites you to have a drink in the evening. Breakfast is very decent, all in all a good place to stay when you travel for business

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Helpful?
Thank Ferd S
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Fred, Thank you for taking the time to post your review. We hope to welcome you again in the near future. Warmest Regards, Loyalty Manager

Beaumont, Canada
Reviewed 1 week ago via mobile

I can not say enough good things about my stay at The Fairmont San Jose. From the reservation clerk on the phone to everyone that helped us during our stay. The bar was a perfect place to have a drink before we went out. The room was clean Beds were comfy The bathroom had lots of room with a vanity...

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Helpful?
Thank jtheales
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Thank you for choosing Fairmont San Jose for your getaway and for taking the time to share your feedback. We very much appreciate your patronage and look forward to your return. Warmest Regards, Loyalty Manager

Rickmansworth, United Kingdom
Reviewed 1 week ago via mobile

Good functional hotel, clean rooms, quality food and well located for downtown Caltrain, basic shopping needs etc. Also good for Valley Fair which is a short Uber ride away. Some reviews talked about dated decor - I didn't notice it. My room was not uber modern but was certainly clean, well appointed and extremely spacious with good quality coffee machine...

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Helpful?
Thank westfrey2702
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Valued Guest, I'm happy to hear you enjoyed the downtown area!! Thank you for your great review. We are constantly working to upgrade our rooms to provide the nicest and most luxurious accommodations for our guests. We hope to have you stay with us again soon. Warm Regards, Loyalty Manager

Reviewed 1 week ago

Hotel is located in downtown SJ, so walking to downtown locales is easy. The rooms could stand a bit of updating for luxury digs, not what you'd expect for some of the prices. I found my room to be clean and comfortable, and I had received a good rate, as I had booked early. However, another person traveling with me...

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Helpful?
Thank JennyAGoGo
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Jenny, I'm happy to hear you enjoyed the downtown area!! We strive to provide luxurious accommodations, thoughtful and attentive service and unparalleled experiences to our guests and sincerely apologize for the disappointments you noted in your review. Thank you for choosing Fairmont San Jose for your getaway and for taking the time to share your feedback. We very much...

Reviewed 2 weeks ago via mobile

Our family of 4 stayed in a beautiful, huge suite on the 19th floor while dad went to meetings in the area. There was plenty of room to spread out and for our small children to play on the floor, for a crib, etc. Having a dining table was great for feeding little kids. We switched to this hotel after...

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Helpful?
Thank Sarah G
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Sarah G, Thank you very much for your wonderful, detailed review. We are absolutely delighted that you enjoyed our hotel and found our customer service to be warm and engaging. I will let our Chef know about your kind words.We certainly hope to welcome you back again. Warm Regards, Loyalty Manager

Reviewed 2 weeks ago

I am a Fairmont Platinum member who believes in the brand, but this property does not live up to the Fairmont expectations. I was recently at the hotel with a group of my employees and they all complained about the rooms being "tired", "dated" and "dirty" - none of these statements are what I expect to hear about any property,...

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Helpful?
Thank Kyle I
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Kyle; Thank you for providing valuable feedback on your experience. We sincerely apologize for the inconsistencies you noted in service. Clearly we missed the mark for you this stay and I am very sorry about that. We strive to create an exceptional experience in every area and I regret that we did not succeed for you this stay. Please...

Houston, Texas
Reviewed 2 weeks ago via mobile

I stayed at the Fairmont San Jose for the USA soccer game. When I went to my room I noticed the air conditioner wasn't working. I was finally able to speak to the manager at the front desk by the name of Wilburt. Wilburt listened to all of my concerns and assured me that he'd take care of it for...

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Helpful?
Thank rjohnson143
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Mr.J ohnson, Thank you for choosing Fairmont San Jose for your getaway and for taking the time to share your feedback. I am so happy to hear your kind words about Wilburt! We very much appreciate your patronage and look forward to your return. Warmest Regards, Loyalty Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Refined elegance and sophistication flow into each of the 808 well-appointed non-smoking deluxe guest rooms and suites at The Fairmont San Jose. Located near Silicon Valley in Northern California, this 20-story two tower masterpiece caters to discerning and well-traveled business professionals who expect impeccable quality from their accommodations. Meeting and conference rooms in our San Jose hotel are equipped to handle functions from exquisite receptions to multimedia presentations. Pamper yourself in the luxurious Tova Day Spa where you can relieve the stresses of the 21st century or simply enjoy a quick mani-pedi. A short drive will take you to more than 60 wineries in the Santa Cruz Mountain Appellation, as well as the famous Monterey Peninsula golf courses. ... more   less 

Additional Information about Fairmont San Jose

Address: 170 South Market Street, San Jose, CA 95113-2360
Region: United States > California > San Jose
Price Range: $297 - $966 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont San Jose 4.5*
Number of rooms: 808
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Fairmont Hotels, Hotwire, Travelocity, Cancelon, Priceline, Cheap Tickets, TripOnline SA, HotelQuickly and getaroom.com so you can book your Fairmont San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont San Jose Hotel San Jose
San Jose Fairmont
Hotel Style:
#1 Green Hotel in San Jose
#2 Family Hotel in San Jose
#3 Business Hotel in San Jose
#4 Luxury Hotel in San Jose
#5 Romantic Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont San Jose staff and other travellers.
13 questions
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Questions? Get answers from Fairmont San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the main building”
, 4 Apr 2017 | Read review
“I always ask for rooms away from Elevators”
handpicked4U, 30 Mar 2017 | Read review
“Tower rooms are more modern than main building.”
  • Bathroom and sitting area from bedroom
  • King bedroom
  • Room entry
bbchea, 19 Mar 2017 | Read review
“Higher floor and front facing room.”
rohitbajaj31, 5 Mar 2017 | Read review
“High floor, facing east away from airport approach”
  • Nice view from the 20th floor
mastiffdad, 2 Mar 2017 | Read review
5 of 5