We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Fairmont San Jose

Show Prices
Certificate of Excellence
GreenLeadersPlatinum level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Fairmont San Jose
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,050 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Fairmont San Jose
See the most recent reviews
Showing 1,969: English reviews
Millbrae, California
Reviewed 19 December 2015

Uncomfortable bed, pillows were too soft. . you can hear noises next to our rooms. We called twice to the front desk to let them know it tooked them 1 hour. geeeezzz... I would stay at the Marriotts next time.

Review collected in partnership with Fairmont Hotels & Resorts
 Report
Helpful?
Thank Rolando D
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Maria B – Thank you for your post. I’m surprised to learn that you did not have a comfortable nights rest as we are well known for the comfort of our beds. Our housekeeping staff would be delighted to bring you firmer pillows during your next stay. Furthermore, I apologize that the noise from other guests disturbed you. I...

Ventura, California
Reviewed 19 December 2015

Love staying here. Last stay was in the month of December. There was a winter carnival going on, with outdoor ice skating rink and a Santa's village in the park across the street with numerous (couldn't count how many) Christmas trees sponsored and decorated by various organizations. Very beautiful.

 Report
Helpful?
Thank Stephanie R
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Stephanie, Thank you so very much for taking the time to share your feedback of your recent, holiday stay. We are thrilled to read of how wonderful your experience was and that you were able to enjoy the holiday wonderland just outside the hotel. We look forward to your return. Warmest Regards, Marketing & PR Manager

Pacifica, California
Reviewed 18 December 2015

I was disappointed with our room. It was outdated and there were hardly any blankets on the bed so we were cold all night. The bathroom was particularly outdated with a small shower stall (see attached pics) and the shower head was terrible and cheap. I expected much more from a hotel that has such a grand reputation. The lobby/bar/seating...

 Report
Helpful?
Thank hemiadvisor
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for your post. We strive to create memorable and extraordinary stay experiences and I’m so sorry to read that we did not exceed your expectations. I’m surprised that your room did not have a coffee pot, and apologize, as all of our guest rooms and suites have in room coffee and tea. I do hope...

San Jose, California
Reviewed 15 December 2015

Although I am a local, I ALWAYS make it a point to take a "time out" at this wonderful hotel! If you are looking for a relaxing hotel with great amenities, good food and GREAT service, this is the hotel for you! This is a great place to stay during the summer, while the Music in the Park series takes...

 Report
Helpful?
Thank mimiinthemiddle
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Mimi, Thank you so much for your kind words, patronage and lovely review. We are thrilled to read that you choose to stay with us for your San Jose summer and holiday time staycations. It is our pleasure to welcome you back again and again and we look forward to your next visit. Warmest Regards, Marketing & PR Manager

Morgan Hill, California
Reviewed 15 December 2015

As far as location goes doesn't get much better than this... But I didn't feel this really lives up to the Fairmont name. I have stayed at other Fairmonts that I loved much better than this Hotel. That being said it is a very nice Hotel with a bit of the Luxury feel but just not what we expected for...

 Report
Helpful?
Thank deadgrassdog
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for choosing to stay at our hotel for your San Jose getaway and for taking the time to post your review. I am so sorry that you did not experience greater value in your stay and for the disappointments you noted. While I'm pleased to hear you found the location extremely convenient, I'm sorry you...

Reno, Nevada
Reviewed 14 December 2015

This is a 5 star hotel because of the location, great access to a wide variety of restaurants within the hotel complex and within a short walk of the hotel. It easily accesses museums, convention center, and shopping without jumping a need to jump into a cab. It would be great if they had refrigerators in the room, but maybe...

 Report
Helpful?
Thank 166karlg
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for your recommendations. We’re delighted to hear that our convenient location made your San Jose travel effortless and your visit comfortable. We look forward to your next stay. Warmest Regards, Marketing & PR Manger

Orlando, Florida
Reviewed 13 December 2015

We stayed one night after flying into San Jose for a springboard of a Central CA week's stay. I'm a big fan of the Fairmont service but becoming less of a fan of their tiring rooms throughout the brand. The room I was assigned showed a good amount of wear and carpet that needed a good cleaning. The bed was...

 Report
Helpful?
Thank Sara T
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Sarah, Thank you for taking the time to share your feedback. I’m sorry to learn of your disappointment with your guest room and apologize for any miscommunication. We appreciate your patronage and are sorry that your guestroom did not exceed your expectations. At your convenience please direct message us your stay details and room number. Thank you for your...

Fremont, California
Reviewed 12 December 2015

We make it a point to go to the Fairmont Hotel for dinner and drinks during the Christmas holiday season. The Fairmont does a very nice job of decorating for the Christmas season. There is a gingerbread house and Christmas trees. There is this year (2015) the Star Wars Robot in the Lobby Bar. We like to have drinks at...

 Report
Helpful?
Thank mini
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Mini, Thank you for your valuable feedback. We’re so delighted to hear how much you enjoy the holidays at the hotel and our holiday décor. We look forward to welcoming you back again next year! Warmest Regards, Marketing & PR Manger

Del Mar
Reviewed 11 December 2015

A weekend getaway found me at the Fairmont because (1) they are usually a good hotel brand, (2) their pool was heated in the winter, and (3) they had rooms with private patios that opened onto the rooftop pool. Even though the weather in December is cold I like to swim, and this arrangement sounded inviting. Had nothing else been...

 Report
Helpful?
Thank catatthebeach
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your recommendations and for choosing to stay us us on your San Jose holiday. We’re happy to read of your wonderful experience and that you were able to take advantage of the heated pool on your vacation. It was our pleasure to have you as our guest...

Huntington Beach
Reviewed 10 December 2015

Poor breakfast and high charge for Wi-Fi. Was served a dry muffin and cold bagel with them having no way to heat it while restaurant was being remodeled. Would probably not stay there on next trip to San Jose

Review collected in partnership with Fairmont Hotels & Resorts
 Report
Helpful?
Thank ddodge40
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for your feedback. We sincerely apologize that we missed the mark during your breakfast service as our restaurant underwent a brief remodel period. Thank you for your cooperation and again our apologies. Please know we do provide complimentary internet access for Fairmont Presidents Club Members, which is our free loyalty program. We offer many other...

449 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (425)
Viewed
View from Room (41)
Viewed
Room/Suite (95)
Viewed
Pool/Beach Area (28)
Viewed
Bathroom (37)
Viewed
Hotel & Grounds (44)
Viewed
Dining (15)
Viewed
Family/Play Areas (1)
Viewed
Other (164)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (8)
Viewed
Dining (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Room/Suite (5)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Jose hotels
0.3 km away
San Jose Marriott
San Jose Marriott
#5 of 75 in San Jose
903 reviews
0.5 km away
Hotel De Anza
Hotel De Anza
#7 of 75 in San Jose
560 reviews
0.1 km away
Four Points by Sheraton San Jose Downtown
Show Prices
Show Prices
Show Prices
0.3 km away
The Westin San Jose
The Westin San Jose
#20 of 75 in San Jose
119 reviews
0.4 km away
Hilton San Jose
Hilton San Jose
#8 of 75 in San Jose
1,067 reviews
0.4 km away
Hyatt Place San Jose/Downtown
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Refined elegance and sophistication flow into each of the 808 well-appointed non-smoking deluxe guest rooms and suites at The Fairmont San Jose. Located near Silicon Valley in Northern California, this 20-story two tower masterpiece caters to discerning and well-traveled business professionals who expect impeccable quality from their accommodations. Meeting and conference rooms in our San Jose hotel are equipped to handle functions from exquisite receptions to multimedia presentations. Pamper yourself in the luxurious Tova Day Spa where you can relieve the stresses of the 21st century or simply enjoy a quick mani-pedi. A short drive will take you to more than 60 wineries in the Santa Cruz Mountain Appellation, as well as the famous Monterey Peninsula golf courses. ... more   less 

Additional Information about Fairmont San Jose

Address: 170 South Market Street, San Jose, CA 95113
Region: United States > California > San Jose
Price Range: $291 - $733 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont San Jose 4.5*
Number of rooms: 808
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Fairmont Hotels, Cheap Tickets, Priceline, Travelocity and Jetsetter so you can book your Fairmont San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont San Jose Hotel San Jose
San Jose Fairmont
Hotel Style:
#1 Green Hotel in San Jose
#2 Family Hotel in San Jose
#3 Business Hotel in San Jose
#4 Luxury Hotel in San Jose
#5 Romantic Hotel in San Jose
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Fairmont San Jose staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Fairmont San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the new tower are nicer but quite a bit further away from the main building, you access them by crossing a pedestrian walkway”
 of 5 bubbles AfricaRising, 20 Feb 2017 | Read review
“Ask to stay in the "new" tower”
 of 5 bubbles KenFromOttawa, 11 Feb 2017 | Read review
“Rooms in both main tower and south tower are very nice but main tower is more convenient to hotel amenities.”
 of 5 bubbles Opief16, 29 Jan 2017 | Read review
“Renovations the south tower, very noisy.”
 of 5 bubbles theM0gwai, 28 Jan 2017 | Read review
“Perhaps the Tower rooms have been remodeled -- if so, that is where I would stay next time”
 of 5 bubbles OttoSchwartz, 5 Jan 2017 | Read review
5 of 5