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Residence Inn San Jose South

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Traveller (36)
Room & Suite (51)
Dining (13)
Overview
  • Excellent45%
  • Very good34%
  • Average11%
  • Poor5%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (158)
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144 results
Traveller rating
64
47
16
9
8
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LanguageEnglish
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64
47
16
9
8
Show reviews that mention
All reviewsclean groundsnice propertyonly stayed one nightlocation was perfectrestaurants within walking distancewould definitely stay here againbeds were comfortableeasy accesskitchenettefreewayproscons
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1 - 5 of 144 reviews
Reviewed 11 June 2018 via mobile

I stayed for 2 nights over the weekend with my family. The carpet was dirty and it looked like it was never vacuumed before. There were stains on the carpet. The next day they didn't clean the room, didn't do the bed and didn't clean...More

1  Thank Chiru B
Response from Residence Inn S, General Manager at Residence Inn San Jose SouthResponded 11 June 2018

Hello Chiru- I am sorry this has happen please contact me as I would like to get more information concerning your stay and issues. Thank you Hector sanjosesouthgm@ih-corp.com

Reviewed 14 May 2018

The rooms are clean and quiet and overall service acceptable. But the property is a bit threadbare, in need of full renovation. Breakfast in morning is sometimes adequate. Gym is bare bones. Staff is generally friendly and helpful.

Thank Brian S
Response from Residence Inn S, General Manager at Residence Inn San Jose SouthResponded 16 May 2018

Hello Brian S Thank you for your feedback and rating. We will be taking your feedback and looking at improving our service. Have a great day!

Reviewed 27 February 2018

This property can charge top dollar solely because of its location--in far southern part of Silicon Valley. Anywhere else and it would be a $90 a nite. It was refurbished 2 years ago, but the buildings are 25 years old, and it shows. Constant plumbing...More

Thank SanJose914
Response from Residence Inn S, General Manager at Residence Inn San Jose SouthResponded 2 March 2018

I am sorry you felt your stay was not up to par. We work hard and try to accommodate all of our guests needs. Sorry we could not. We hope that you will find your future accommodations more to your liking.

Reviewed 5 November 2017

We loved it here! We only stayed one night, but would definitely return. The staff was great, location was perfect to our friend's wedding location, parking was a breeze, and the rooms were huge! We also really enjoyed the large breakfast spread.

Thank PanamaZac
Reviewed 7 August 2017

My initial reservation was for 2 weeks. After my first week as I was getting my invoice for my Travel Voucher, I was deciding whether or not to extend my reservation. I asked the Front Desk personnel if there were going to be any big...More

Thank Wes W
Response from Hector E, General Manager at Residence Inn San Jose SouthResponded 8 August 2017

Hello Wes W Thank you for taking the time to give us feedback concerning your recent stay with us. I am sorry to hear that your stay with us was not up to par. I have been in discussion with my team about your issue...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Free Parking
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
US$142 - US$684 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$142 - US$684 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (36)
Room & Suite (51)
Dining (13)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
John K
20 July 2015|
AnswerShow all 2 answers
Response from Residence Inn S | Property representative |
Good day John, First of thank you very much for reaching out to us and considering our property for your upcoming trip. As we all know our pets are an extended part f our family, we at the residence inn are very per friendly... More
0
Votes
BobnClaudette
17 June 2015|
Answer
Response from Residence Inn S | Property representative |
Good day Sir, We are about 14 miles away fro San Jose Airport, 11 miles away from the Tech Museum, and 14 miles away from the Winchester mystery house. If there is anything else I can assist you with please feel free to... More
0
Votes
Room Tips
"Do NOT book a room in the back of property facing out to Bernal Raod--constant road noise. Or, just bring..."
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"Second floor rooms are very quite."
Read review
"3rd floor is the most quiet, near the elevator if you can't do long hallways"
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"Convenient Lucky's store and restaurants right across the street"
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