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Hilton San Jose

1,227 reviews
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Traveller (198)
Room & Suite (113)
Dining (25)
Overview
  • Excellent39%
  • Very good32%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
Paid Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Hilton San Jose
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,227)Write a Review
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All reviewsconvention centerthe executive loungeparking garageroom servicebusiness tripattending a conferencedowntown areaeasy accesslight railtech museumthe room was niceenjoyed my staysap centersilicon valleyaffinityeventvalet
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1 - 5 of 1,175 reviews
Reviewed yesterday via mobile

Decent sized Guest room. Staff was nice and helpful. The Furniture was pretty worn with edge banding coming off. My room could have used a good dusting and deep cleaning. All in all an OK property well located and easy walking distance to great restaurants....More

Thank ChrisFromCincinnati
Hotel's Favourite
Reviewed 2 weeks ago

We stayed 1 night for an event downtown. The parking garage is a trek to check-in desk so I definitely recommend pulling up to the valet area to unload if you have a lot. The staff at this hotel is amazing! My girls had a...More

Thank Geri Z
Response from Gary H, General Manager at Hilton San JoseResponded 2 weeks ago

Thank you for your recent review on Trip Advisor. We always appreciate hearing back from our valued customers about their stay with us. I am so glad that you enjoyed your stay and found our service team to be friendly and accommodating. That certainly makes...More

Reviewed 2 days ago

I was less than impressed with this particular Hilton property. I booked and paid for a 5 day stay on the Executive Level. They did not have the evening Manager's Reception on the Executive Level, not even one day. When I asked the front desk,...More

Thank Cameron K
Response from Gary H, General Manager at Hilton San JoseResponded yesterday

Thank you for your recent review on Trip Advisor. We always appreciate hearing back from our valued guests about their stay with us. While we do not operate the Executive Lounge on weekends, we do offer the morning breakfast and evening reception Monday through Friday....More

Reviewed 1 week ago via mobile

I had a great stay here this past week!! Room and bathroom was clean and well maintained. Enjoyed the fridge in the room! I left my bracelet in my room and I called the hotel and they immediately called me back after checking my room...More

Thank hth46689
Response from Gary H, General Manager at Hilton San JoseResponded 5 days ago

Thank you for your recent review on Trip Advisor. We always appreciate hearing back from our valued guests about their stay with us. I was so pleased to hear that you had a great visit and that we were able to assist with returning a...More

Reviewed 3 weeks ago

I checked in late afternoon and upon check in was told that I would not be receiving HH points due to the fact that a third party had made the reservation. Staff did not care. Identical response on checkout. Room service, poorly staffed. You had...More

Review collected in partnership with Hilton Hotels & Resorts
Thank keithf19
Response from Gary H, General Manager at Hilton San JoseResponded 2 weeks ago

Thank you for your recent review on Trip Advisor. We appreciate your feedback regarding your stay with us. While we greatly appreciate your membership in Hilton Honors, it remains a very strict Hilton Corporate policy regarding Hilton Honors perks and 3rd party reservation bookings. Members...More

View more reviews
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$175 - US$500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in San Jose
#14 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$175 - US$500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in San Jose
#14 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (198)
Room & Suite (113)
Dining (25)
Pool & Beach (8)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
penadi
6 September 2017|
Answer
Response from Andrea P | Reviewed this property |
It's a quick car ride. Less than 10 minutes without traffic. But certainly not within walking distance (at least for me).
0
Votes
penadi
6 September 2017|
Answer
Response from M3093RWvictorv | Reviewed this property |
7min taxi ride, approximately 2 mile walk
0
Votes
yudithby
29 April 2017|
AnswerShow all 2 answers
Response from Gary H | Property representative |
Thank you for your inquiry an we look forward to your stay with us. We are happy to accept packages that you send to the hotel. Please make sure they have your name on them and your date of arrival. We do charge a small... More
0
Votes
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123
Room Tips
"facing east, high floor"
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"Don't pay extra for a CV room, request a higher floor with your res and still get a great view on west..."
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"Check first about mileage points before booking"
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"High Floor facing highway is nice view, but airplanes fly overhead till 11PM. Other side views another hotel..."
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