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Hilton San Jose

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Traveller (205)
Room & Suite (113)
Dining (25)
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Overview
  • Excellent40%
  • Very good32%
  • Average16%
  • Poor8%
  • Terrible4%
Travellers talk about
AMENITIES
Paid Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Additional information
Offers from Hilton San Jose
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton San Jose
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,268)
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1,216 results
Traveller rating
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385
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466
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56
Show reviews that mention
All reviewsconvention centerthe executive loungeparking garageroom servicebusiness tripattending a conferencedowntown areaeasy accesslight railtech museumthe room was niceenjoyed my staysilicon valleyaffinityeventvaletsj
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11 - 15 of 1,216 reviews
Reviewed 21 April 2018

This is a great location in downtown San Jose attached to the convention center and an easy walk to museums, restaurants and San Jose State. The property is a bit dated; the rooms, hallways, lobby and bar/restaurant could use an upgrade.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Robert S I
Response from Gary H, General Manager at Hilton San JoseResponded 4 weeks ago

Thank you for your recent review on Trip Advisor. It is always a pleasure to hear back from our valued customers about their stay with us. I was so glad that you enjoyed our convenient, downtown location adjacent to the convention center. Great news...the hotel...More

Reviewed 19 April 2018

The room and service was excellent. I stay at this hotel every year to attend a trade show and each time it has been a great experience. I find the staff to be very helpful and the room to be very quiet. The front desk...More

Review collected in partnership with Hilton Hotels & Resorts
Thank deanw88
Response from Gary H, General Manager at Hilton San JoseResponded 19 April 2018

Thank you for your recent review on Trip Advisor. It is always great to hear back from our valued customers about their stay with us. We appreciate your loyalty and we are so pleased that the Hilton San Jose is your hotel of choice for...More

Reviewed 12 April 2018

Overall great property, good executive lounge, and good service in the lounge and restaurant. Biggest turn off is that the specific room preferences I choose online on my HHonors profile seemed to be completely overlooked as I was put in the exact opposite room of...More

Thank Airbus1Nonrev
Response from Gary H, General Manager at Hilton San JoseResponded 12 April 2018

Thank you for your recent review on Trip Advisor. We appreciate hearing back from our loyal Hilton Honors members regarding their stay with us. I want to assure you that we pay particular attention to the profiles of our Gold & Diamond members. Their preferences...More

Reviewed 11 April 2018

Luck of the draw. Got to stay at the San Jose Hilton on a Saturday night of comic con. Good hotel, clean, strong internet. Bar/diner area was busy, but the wait staff was on top of the ball and took care of everyone. Even when...More

Review collected in partnership with Hilton Hotels & Resorts
Thank DDTColorado
Response from Gary H, General Manager at Hilton San JoseResponded 11 April 2018

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. I am so glad that you enjoyed your stay including your clean and comfortable accommodations and our convenient convention center location....More

Reviewed 6 April 2018 via mobile

Gary Hageman, the general manager and his team were extremely accommodating and hospitable in making our stay very enjoyable and memorable. Outstanding customer service and highly recommended. Thanks for a great stayMore

Thank gc T
Response from Gary H, General Manager at Hilton San JoseResponded 6 April 2018

Thank you for your recent review on Trip Advisor. We always enjoy hearing back from our valued customers about their stay with us. Customer service is truly what our business is all about and I am glad that we provided a memorable experience. Thank you...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$178 - US$509 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in San Jose
#14 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$178 - US$509 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in San Jose
#14 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (205)
Room & Suite (113)
Dining (25)
Pool & Beach (8)
Business Centre & Event Rooms (5)
Questions & Answers
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penadi
6 September 2017|
Answer
Response from Andrea P | Reviewed this property |
It's a quick car ride. Less than 10 minutes without traffic. But certainly not within walking distance (at least for me).
0
Votes
penadi
6 September 2017|
Answer
Response from M3093RWvictorv | Reviewed this property |
7min taxi ride, approximately 2 mile walk
0
Votes
yudithby
29 April 2017|
AnswerShow all 2 answers
Response from Gary H | Property representative |
Thank you for your inquiry an we look forward to your stay with us. We are happy to accept packages that you send to the hotel. Please make sure they have your name on them and your date of arrival. We do charge a small... More
0
Votes
Room Tips
"Ask for city view (facing north)"
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"Top floors are premium, and so nice!!"
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"If you want a view, ask for an upper floor, facing city center"
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"I was on 15th floor with amazing views of the hills and coty"
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