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Hilton San Jose

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Hilton San Jose
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1,069 Reviews from our TripAdvisor Community

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Showing 1,023: English reviews
Austin, United States
Reviewed 8 April 2016

The hotel is well placed in San Jose and has great rooms and a very good in-hotel restaurant. The staff was very courteous and efficient and the hotel room keys have a chip so they don't get de-gaussed by cell-phones. I stayed for a conference and the location was extremely convenient.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Travis O
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly appreciate customer feedback and share this information with our entire team. I am so glad that you had a great stay and found our staff friendly and efficient. Thanks for dining with us in Affinity Restaurant. We appreciate your business and look forward to welcoming you back. Gary Hageman...

Fresno, United States
Reviewed 6 April 2016

Came into town for a weekend stay while attending a family function. It definitely was a great location, we could easily walk downtown to meet up with our party. The room was spacious, the room had a fridge but I wish it had a microwave. Otherwise it was a good stay.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Ilka W
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you letting us and others know about your stay at the Hilton San Jose. I was so pleased to hear that you enjoyed our great downtown location and found our guestrooms clean and spacious. I hope you had a great time with your family. Thank you for your business...

Chico, CA, United States
Reviewed 4 April 2016

I was surprised how dirty our hotel room was for a hotel that is not that old. Seems the housekeepers could at least wipe down the walls and doors. I've stayed in many Hilton hotels and this was by far the worst. With other hotel selections in downtown San Jose, you can be sure I won't be staying at this...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Warren J
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. Please accept my sincere apologies for the housekeeping issues. I assure you that this is not typical of the service we provide. I am not sure whether or not you reported this problem during your stay...

sydney
Reviewed 3 April 2016

My husband & I stayed at this hotel 2 weeks ago for 5 nights. Check in was a bit clumsy, the first gentleman couldn't seem to work the computer so then another one (a competent one)jumped in & sorted out check in promptly. The location is very good & whilst my husband was working out of town during the day...

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Helpful?
Thank KIMJ808
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. With the exception of the less than stellar start, I was pleased to hear that the remainder of your stay was quite enjoyable. I apologize of the check-in problem and water pressure. Both issues have been...

Seattle, Washington
Reviewed 3 April 2016 via mobile

The entrance is a bit underwhelming. The rooms are large, nice firm king-size mattress 42" LED screen and comfortable. Comes with small fridge. Just a simple Hilton. Not bad but also not exceptional..

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Thank A C
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We always enjoy hearing back from our valued customers about their stay with us. I was pleased to hear that you enjoyed your stay and found your guestroom comfortable and nicely equipped. Thank you for your business and we look forward to welcoming you back. Gay Hageman / General Manager /...

Reviewed 1 April 2016 via mobile

My girlfriend and I were looking for a quick getaway from The City, so we took a short trip to San Jose. We have stayed at the Hilton San Jose before and loved the cleanliness and comfort of the rooms as well as its central location to Downtown SJ. However, this trip was more than we expected as Alex V....

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Thank xpo358
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you or your recent review on Trip Advisor. We always enjoy hearing back from our valued customers about their stay with us. I was so pleased to hear that you had a great stay including your guestroom accommodations, access to our Executive Lounge and our convenient location. Thank you for recognizing Alex at the Front Desk. t's always nice...

Kansas
Reviewed 1 April 2016

My first full-blown Hilton property, I was pleasantly surprised to see such nice, seemingly high thread count sheets on the bed. Once turned down, I quickly learned that they must not want to replace them much, as they had holes right where you lay down (in the fitted sheet). Still a nice place overall with a friendly staff and nice...

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Thank y2kgts
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us and others know about your stay with us. I was pleased to hear that you had an enjoyable stay including your guestroom accommodations and our Executive Lounge. I assure you we replace linens daily and apologize for the holes in the fitted...

Morro Bay, California
Reviewed 30 March 2016

Our room with tax came to $451.74 for one night so I expected a great experience. I am a Hilton Honors member so have stayed at many. The décor is ultra modern so the hotel lacks, in my opinion, a warmth or welcoming feel. We reserved a king bed but was placed in a room with 2 beds. I will...

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Thank coquilts
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. I apologize that your experience was less than expected as we definitely strive to exceed expectations. We are planning a guestroom renovation in the near future and I feel certain that you will be pleased with...

Henley-in-Arden, United Kingdom
Reviewed 30 March 2016 via mobile

Nothing terrible here but room was a bit tired and very bland. Very average and ideally a refit is due. Good location but instantly forgettable. Staff where friendly but bar closed at 11:45 (a group of us where working late and failed to get a second beer) and where pushed out to the lobby at 12:00

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Thank NigelP99
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We always enjoy hearing back from our valued guests about their stay. I apologize that your experience was less than expected as we definitely strive to exceed expectations. We are planning a guestroom renovation in the near future and I feel certain that you will be pleased with our new look....

Magnolia, Texas
Reviewed 28 March 2016

I stayed at the Hilton last week while attending a conference. Overall, it was a positive experience. Room was nice enough and clean. Bed was actually very comfortable AND I've recently stayed in a couple of other hotels where they have replaced standard sized pillows with ones half the size, which I HATE!!! Not so at the Hilton! Hooray! Two...

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Thank allicatag
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly appreciate you taking the time to write such a detailed review about your experience at the Hilton San Jose. I was so pleased to hear that you had an enjoyable stay and that our staff was ready and available to assist you with your requests. A good hotel stay...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton San Jose hotel is located in the capital of Silicon Valley, connected to the San Jose McEnery Convention Center and only three miles from the Mineta San Jose International Airport. ... more   less 

Additional Information about Hilton San Jose

Address: 300 Almaden Boulevard, San Jose, CA 95110
Region: United States > California > San Jose
Price Range: $226 - $726 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton San Jose 3.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Hilton San Jose Hotel San Jose
Hilton Hotel San Jose
San Jose Hilton
Hotel Style:
#13 Family Hotel in San Jose
#14 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Jose staff and other travellers.
6 questions
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Newark, New Jersey
6 months ago
over a year ago

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Questions? Get answers from Hilton San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book at The Westin instead”
 of 5 bubbles 472willf, 16 Jan 2017 | Read review
“If HHonors, ask for Exec Floor on the 18th. Views are good out either side of hotel.”
 of 5 bubbles lostdownsouth, 23 Dec 2016 | Read review
“The higher floors had great view and seems to be more quiet”
 of 5 bubbles stevew012016, 18 Dec 2016 | Read review
“We stayed on the 12th floor, you could go higher”
 of 5 bubbles dawncO3406BS, 1 Dec 2016 | Read review
“Upper floors have a great view of downtown San Jose”
 of 5 bubbles Springfield03, 23 Oct 2016 | Read review
5 of 5