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Wyndham Garden San Jose Silicon Valley

Expedia.comUS$134*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$149*
US$134*
US$149*
US$149*
US$134*
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Wyndham Garden San Jose Silicon Valley
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349 Reviews from our TripAdvisor Community

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Showing 321: English reviews
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Ridgecrest, California
Reviewed 3 days ago NEW

Checked in on a Thursday afternoon. Extremely loud business party going on. Was assured it would be quiet by evening. Gone most of the day Friday. upon returning around midnight, room had not been serviced all day. Trash in hall ways. Had to go to front desk requesting towels. Gone most of Saturday. When returned, EXTREMELY loud 18th Birthday party...

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Helpful?
Thank kdroberts2017
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

I am sorry to see that we were unable to provide the level of service in addition to the accommodations that you would expect from a brand of our caliber. We value all guests and patrons right to a quiet, clean and comfortable stay. Please accept my apologizes that we fell short in delivering on that expectation, and we would...

San Diego, California
HOTEL’S FAVOURITE REVIEW
Reviewed 14 February 2017 via mobile

I needed a place near the airport, since I had an early morning flight, and the price was right. I am very pleased with my choice. Although the exterior of the building and the lobby were a bit dated, the room itself was newly decorated, very clean, and very pleasant. I could not get the heat to work and the...

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Helpful?
Thank POnamu
About Hotel's Favourite Review
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you for your 5 star review and the feedback from your recent stay! We hope that you are able to make it back to stay with us again sooner rather than later! We'll ensure that your next room has no issues with the heat of course! Cheers.

Reviewed 6 days ago NEWvia mobile

To be honest, I didn't expect much from Windham Silicon Valley, as the last time I stayed- it was not that impressive. The staff was apathetic and jaded. Requests were not fulfilled. I decided to give them another shot since I heard some positive feedback from colleagues. VERY IMPRESSED!! : ) I'm not sure if it's under new ownership or...

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Helpful?
1Thank Adam T
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you so much for your positive 5 star review! We hope that you are able to join us again for a repeat of your most recent stay. We have been working hard to change the service mentality and culture of our staff. I am happy that our efforts seem to be paying off! Cheers.

San Francisco, California
Reviewed 1 week ago

I stay here for business often. It's good for that. The lobby is nice, the rooms a bit dated. Removing the 70's wallpaper in the bathroom and updating tubs would help a great deal. The bedding is clean and comfortable. The restaurant is really good! Surprised. The staff are friendly but some not very polished. The card keys have GOT...

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Helpful?
Thank boobot1
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you for your feedback, and positive review! We hope that you are able to continue staying with us as we make the necessary improvement and polish to our team members and property. I will pass on your kudos to Stephanie and we look forward to your feedback on your next stay regarding the pantry changes we have in store!

Schilde
Reviewed 2 weeks ago via mobile

The hotel dates from a few decades ago. Staff is friendly but not really helpfull. Rooms have been renovated and are nice however instead of the big screen in the room I would have installed a decent shower.... Breakfast is across the street, basic but value for the money.

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Helpful?
Thank Robert H
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

I am sorry to see that your stay wasn't up to the high standards that we hold for ourselves, to say nothing of your expectations. We hope that you are able to join us again in the future as we continue to make improvements to our service and the property. Warm regards.

Cardiff-by-the-Sea, California
Reviewed 2 weeks ago

The pool, spa, and outdoor shower were not clean. The cleaning staff did not restock completely. The desk personnel were indifferent to my concerns.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Roxane H
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

I am so sorry to see that your stay was not as enjoyable as we would have hoped it to be. We will be reviewing with our housekeeping department the importance of ensuring that our public spaces remain stocked and clean. Please accept my apologizes that we were unable to make your stay as positively memorable as it should have...

Long Beach, California
Reviewed 3 weeks ago

When we arrived, the system had mixed up our reservation. The employees were very quick to get assistance and do their best to get us into our room as soon as possible. They were very polite and kind, especially Maria. The rooms were clean and nice. They worked perfectly for our visit. Overall, our stay was pleasant and for a...

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Helpful?
Thank daisy750
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you so much for your positive 5 star review! We are pleased to see that we exceeded your expectations and hope that you are able to stay with us again soon. I will pass on your accolades to Maria and it was a pleasure to have you with us. Cheers!

Nevada City, California
Reviewed 3 weeks ago

I was given a breakfast coupon that turned out to be a drinks coupon. So no breakfast discount. I reserved for $199 but I was charged $200. Not a big deal on amount, but not being the same irks me.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank 890viswanathr
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you for your feedback. I am sorry to see that we fell far short in delivering the exceptional service that we would like to be known for on your recent stay. We hope that we have an opportunity to make up for this gaff on a future stay. Please let us know how we can help reset your expectations....

Enumclaw, Washington, United States
Reviewed 3 weeks ago

Hotel was clean enough for the price with the exception of the pool and spa area. Disgusting. I wouldn't let my dog swim in that. Disappointing as the web pictures....look nothing like it. Found a corner to sit for a bit but it would be nice...if one chair had no bird poop on it. If your going for the pool.....better...

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Helpful?
Thank Kristin K
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you for giving us your feedback. We are in the process of making improvements to our pool and public areas, and hope for another opportunity to reset your expectations. Please do not hesitate to let us know how we can make your next stay more comfortable. Cheers.

Palo Alto, California
Reviewed 3 weeks ago

Going into this reservation, I wasn't expecting much, but was unfortunately let down regardless. I think my main issue with the hotel was the smell of the cleaner or air freshener that was so strong throughout the hotel -- even in the room. It wouldn't have been a big deal in the room if the windows could open, but that...

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Helpful?
Thank sabself
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you for taking the time to give us your feedback. I am dissapointed to see that we fell far short in delivering on your expectations to say nothing of our own. We would hope for an opportunity to regain your patronage at a future date. Warm regards.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Wyndham San Jose Silicon Valley is located in the heart of San Jose, CA and within minutes to downtown San Jose and Silicon Valley's tech companies. Popular attractions nearby include the eccentric Winchester Mystery House, California's Great America amusement park, the new Levi Stadium home of the SF 49ers football team and renowned vineyards. At the end of a long day, relax in the inviting ambiance of a spacious guest room or suite. Keep in touch with home and the office via free wireless High Speed Internet Access throughout our beautiful hotel. Relax in comfort and watch your favorite shows on our guest room 42' flat screen TV for your entertainment. End the night by sinking into a signature bed's plush mattress, covered in premium sheets and pillows. Our hotel has everything you need for a productive and relaxing stay. Stay on top of work in the business center with complimentary printing. Make sure to make time for a good workout in our fully-equipped fitness center, or swim in the outdoor heated pool. Join us at our on-site restaurant the Summit Steak House for Lunch or Dinner. Wind down and enjoy a drink, a craft beer, a glass of wine, or a handcrafted cocktail at our Summit Bar and watch a game on one of our 60'inch flat screen TV's. The Wyndham San Jose Silicon Valley offers a range of versatile function space, ideal for intimate gatherings and large conferences. Our 6000 square feet of space includes five meeting rooms, most of which can be illuminated by natural light. We also offer 1200 square feet of banquet space in our restaurant, plus state-of-the-art audiovisual equipment, ranging from projectors and screens to sound systems. Our on-site planning professionals ensure that no detail will be overlooked for your San Jose business meeting or social event. ... more   less 

Additional Information about Wyndham Garden San Jose Silicon Valley

Address: 399 Silicon Valley Blvd, San Jose, CA 95138-1858 (Formerly Four Points by Sheraton San Jose - Silicon Valley)
Region: United States > California > San Jose
Price Range: $148 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Garden San Jose Silicon Valley 3.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Holiday Inn San Jose-Silicon Valley Hotel San Jose
San Jose Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden San Jose Silicon Valley staff and other travellers.
6 questions
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Thornton, Colorado
over a year ago
White Rock, Canada
over a year ago
Arroyo Grande, California, United States
over a year ago

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Questions? Get answers from Wyndham Garden San Jose Silicon Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“unappealing, relatively clean”
sabself, 2 Apr 2017 | Read review
“the first floor seems noisy - maybe ask front desk for a quiet room”
AZbizguy, 6 Dec 2016 | Read review
“Our room was perfect, it was quite and we had a good view, quite and clean environment the entire stay.”
ChurchGirl425, 27 Oct 2016 | Read review
“Choice of room is that of personal preference. I was not bothered by any external noise.”
774maxh, 1 Oct 2016 | Read review
“Very clean and quiet. Great restaurant on property. If you don't mind driving about 15 miles to downtown, this is a good location.”
243edd, 1 Sep 2016 | Read review
5 of 5
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US$134* /night
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Prices are for 1 room, 2 adults
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