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BESTWESTERN Capistrano Inn

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301 Reviews from our TripAdvisor Community

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There are newer reviews for BESTWESTERN Capistrano Inn
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Showing 292: English reviews
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 February 2016

This location is good if you are passing through. The price is reasonable enough but it is noisy and the lobby area is very small. It is right by the freeway. Make sure to ask for extra toiletries. Not good for an extended period of time if you like a quiet place. One big plus is the staff. Very friendly... More 

Review collected in partnership with Best Western

Thank M4840MEchristinem
mission Viejo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 February 2016

Great Hotel, Friendly Staff "But Noisy" Sometimes I feel they are in the same room with me. Lots of staff members running around in the morning. Sleep In Not possible. It just sounds like a whole army of people. I ll look for a better location of a room that is away from all the noise when they are getting... More 

Review collected in partnership with Best Western

1 Thank Scott M
anaheim, United States
1 review
Reviewed 15 February 2016

I have been to a couple other hotels in orange county and this one was by far one the best! the employees were sweet and very helpful the room was clean, and the bed was amazing and so comfy! I loved that they had a area just for dogs for any dog lovers out there!

Review collected in partnership with Best Western

Thank Brenda M
Del Mar, United States
1 review
Reviewed 8 February 2016

I stayed here for the first time to visit a local venue, The Coachhouse, to see one of my favorite bands. Upon checkin, I was greeted by Angeli in a most friendly manner, and my experience with her only went up, which was WAY above and beyond the call of duty. I am loyal to my own hotel brands, and... More 

Review collected in partnership with Best Western

Thank Arthur T
Temecula, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 February 2016

This hotel is very close to many things. We stay here every time we go to The Coach House for a concert. They offer a shuttle, and the staff is very friendly and helpful. Would recommend this hotel to anyone.

Review collected in partnership with Best Western

1 Thank Dean C
apache junction
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 February 2016

I have stayed here many times because it is easy for family who live near by. I even spent a 3 month period here once. This time however I was alarmed to arrive with a car full of groceries ready for my kitchen room to find that this type of room has been remodeled out of this hotel. I was... More 

Review collected in partnership with Best Western

Thank lizamil
ripon, United States
1 review
Reviewed 1 February 2016

Rob the general manager and his professional staff make the best western Capistrano inn the best place to stay in Orange county California. I have stayed at many many different hotels over the years but I have never found such great service and clean comfortable rooms like this any where else not to mention it is also the very best... More 

Review collected in partnership with Best Western

Thank Marty S
Pahoa, Hawaii
Level Contributor
1 review
Reviewed 20 January 2016

The place was great for the value. The only thing that I would say as constructive criticism, is that the driveway to enter the hotel is hard to find the first time around and when making a u-turn, it can be quit dangerous with all the traffic. A large sign pointing to the driveway, would help a lot.

Review collected in partnership with Best Western

Thank KingdomOfHeavenPahoa
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 11 January 2016

Easy access and walking distance to old town and the Mission! We were able to check in early and drive around town. We ate at Ruby's diner( a must for salads and burgers!!! Our room was clean and so were the bathrooms. Nice an updated and the free internet was nice but could not access it on or IPODS or... More 

Thank Spinner48
Santa Cruz, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 January 2016

The hotel was clean and offered everything we expected. Wifi in room for free, good breakfast, and great location. Highway access easy, historic downtown within walking distance with great restaurants.

Review collected in partnership with Best Western

Thank 965Familyof5

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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN Capistrano Inn- The Swallows Resting Place. Discover why the city of San Juan Capistrano is a must see travel destination when you stay at this property located just two blocks from historical Mission San Juan Capistrano®. With easy access to the 5 freeway and our Central location between Los Angeles and San Diego the BEST WESTERN Capistrano Inn makes it easy to enjoy the area's many attractions. We believe location matters a lot. Located just Four miles from beautiful Orange County beaches and near Top attractions such as Knott's Berry Farm®, Soak City® Water Park, Disneyland®, California Adventure® and SeaWorld® this property offers the location at an affordable rate. Mission San Juan Capistrano® various events bring guests to our hotel year-round. However, our hospitality, spacious cool rooms and Best Western amenities are what make guests feel at home. This hotel boasts the friendliest service in town, and we're committed to making you feel welcomed and comfortable. Business guests of the BEST WESTERN Capistrano Inn will also appreciate this hotel's close proximity to area businesses including Costco® Wholesale, Wal-Mart®, Quest Diagnostics®, Mission Viejo Hospital, The Shops at Mission Viejo® and many more. Book your BEST WESTERN Capistrano Inn room today! Enjoy your stay with us. ... more   less 

Additional Information about BESTWESTERN Capistrano Inn

Address: 27174 Ortega Hwy, San Juan Capistrano, CA 92675
Region: United States > California > Orange County > San Juan Capistrano
Price Range: $148 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BESTWESTERN Capistrano Inn 2.5*
Number of rooms: 108
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Also Known As:
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BESTWESTERN Capistrano Inn staff and other travellers.
4 questions
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Santa Clarita, CA
over a year ago
Lebanon, Maine

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Questions? Get answers from BESTWESTERN Capistrano Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms upstairs are quieter and offer a view of the mountainside.”
 of 5 bubbles NowBeets2016, 6 Oct 2016 | Read review
“get a room with the patio. It is a nice place to have coffee in the morning.”
 of 5 bubbles frankrP6334BX, 22 Sep 2016 | Read review
“Ask for room on opposite side from Freeway.”
 of 5 bubbles LVFire, 28 Aug 2016 | Read review
“The east side rooms might be a bit noisy in the morning”
 of 5 bubbles cowboysteve, 19 Mar 2016 | Read review
“We stayed in 406 and 407 and very satisfied with the location”
 of 5 bubbles wbshoo, 3 Mar 2016 | Read review
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