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Hilton Garden Inn Oakland/San Leandro

409 reviews
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Traveller (34)
Room & Suite (14)
Pool & Beach (1)
Overview
  • Excellent41%
  • Very good31%
  • Average15%
  • Poor9%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Oakland/San Leandro
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (409)Write a Review
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All reviewsoak airportmade to order breakfastindoor poolthe east bayrecommend this hotelroom was cleanbreakfast and dinnershuttle servicechoose this hotelfreeway noisewould stay here againfitness centerbart stationfree breakfastbusiness tripeasy accessfront desk staff
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41 - 45 of 400 reviews
Reviewed 23 May 2017

Tucked away up a one way street despite its main road address, the entrance to this Hilton Garden Inn is tricky to find. We patrolled the road a couple of times before spotting it. Others have rung in asking for directions from a few blocks...More

Thank Retiredtraveller0071
Reviewed 22 May 2017

This is a clean and bright hotel with good staff.The beds are only double sized-which is too small for my husband and I. Quality of mattresses should be improved. The room amenities were good-I like having a refrigerator and a microwave. Air conditioner worked well...More

Review collected in partnership with Hilton Garden Inn
Thank janeco2017
Response from FrederickNVNHotels, Manager at Hilton Garden Inn Oakland/San LeandroResponded 24 May 2017

Thanks for the review janeco2017. We are in the process of renovating the entire hotel including replacing all the mattresses. This will be a major improvement in comfort for our guests. The convenience of having your own microwave and refrigerator is a great standard the...More

Reviewed 20 May 2017

I forgot an expensive item in our hotel room, it wasn't turned in to lost and found. They charge $10 for what should be a complimentary breakfast. The rooms are neat and clean and most of the staff are cordial.More

Review collected in partnership with Hilton Garden Inn
Thank juliepQ4601BS
Response from FrederickNVNHotels, Manager at Hilton Garden Inn Oakland/San LeandroResponded 24 May 2017

Dear juliepQ4601BS, I am sorry to hear that an item of yours was left behind. Our housekeeping staff turn in all items found in the room to the department manager to ensure safekeeping and is logged on a daily basis. Our breakfast is indeed a...More

Reviewed 19 May 2017 via mobile

The checkin process was super fast. They already had the room keys and packet together when we arrived. Only down fall was the breakfast. You pay $15 for buffet, which wasn't bad, but if you didn't want a full meal they charge you $1.50 per...More

Thank Laura R
Response from FrederickNVNHotels, Manager at Hilton Garden Inn Oakland/San LeandroResponded 24 May 2017

Dear Laura R, Thanks for the comments. We know a lot of our guests want to just get to their room after a long day, so it's great the check in was super fast. The breakfast buffet does consist of made to order omelettes, pancakes...More

Reviewed 17 May 2017

In short checked in they had to switch our room because the sink in the bathroom was clogged and it smelled like sulfur... moved us to an area off of the 4th floor to a "QUIET AREA" where people with HEAVY FEET walked over our...More

Review collected in partnership with Hilton Garden Inn
Thank 694roxanneb
Response from FrederickNVNHotels, Manager at Hilton Garden Inn Oakland/San LeandroResponded 24 May 2017

Dear 694roxanneb, Thank you for your review of our hotel. We appreciate your comments and will be sharing this among our management team to ensure that some of the items you mentioned do not occur again. We hope you give us another chance in the...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Concierge
Room amenities
Microwave
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Bar/Lounge
Indoor pool
Details
Price range
US$114 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (34)
Room & Suite (14)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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tb62574
3 March 2017|
AnswerShow all 2 answers
Response from nonamejane2016 | Reviewed this property |
Yes I believe there is a shuttle that services Oakland airport between 4am and 11pm. And yes you can leave your vehicle. Parking is complimentary.
1
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Danielle T
4 January 2017|
AnswerShow all 3 answers
Response from Momi17 | Property representative |
Yes, we do take debit cards. If the debit/credit card you are using for check-in is attached to a bank or checking account, a hold will be place on the account for the full anticipated dollar amount to be owed to the hotel... More
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12
Room Tips
"Do not take a room facing the highway!"
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"Choose another hotel"
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"any room is amazing"
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"Top floor is probably the best. The hotel is right toff the freeway so the views are not great."
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