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03/12/2017 04/12/2017
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    Extended Stay America - San Francisco - San Mateo - SFO

    1830 Gateway Dr, San Mateo, CA 94404-2467
    +1 877-432-9997
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    03/12/2017 04/12/2017
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    US$147
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    Traveller (13)
    Room & Suite (13)
    Dining (1)
    Hilton Garden Inn San Mateo
    626 reviews
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    Hyatt Regency San Francisco Airport - Burlingame
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    Overview
    • Excellent24%
    • Very good22%
    • Average14%
    • Poor10%
    • Terrible30%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
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    Offers from Extended Stay America - San Francisco - San Mateo - SFO
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (131)
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    1 - 5 of 127 reviews

    Reviewed 3 days ago

    It's fine if you are in a pickle but I would not stay longer than one night. The toilet would not flush without me removing top, putting hand in water and pulling on chain to make it flush. Staff said it could not be fixed...More

    Review collected in partnership with Extended Stay
    Thank AndegZ332SZ
    Response from 00esa, Manager at Extended Stay America - San Francisco - San Mateo - SFOResponded 2 days ago

    Andeg, thank you for staying with us and for the review. We are sorry for the service and maintenance issues you experienced while here and regret the inconvenience caused. Your feedback has been shared with the appropriate team, and we are taking immediate steps to...More

    Reviewed 1 week ago

    The room is very clean throughout. Bed is comfortable. Breakfast is simple but convenient to get. I like the ample parking spaces around the buildings and the convenience of driving around for nearby restaurants. TV can be a bit bigger though.More

    Review collected in partnership with Extended Stay
    Thank 348robin
    Response from 00esa, Manager at Extended Stay America - San Francisco - San Mateo - SFOResponded 1 week ago

    Robin, thanks for making Extended Stay America a part of your travel plans. We are glad to know all went great during your stay and that you were satisfied with all our offerings. It was a pleasure hosting you, and we look forward to welcoming...More

    Reviewed 3 weeks ago

    We only stayed here one night because it was cheap, and I wish we would have just sucked it up and stayed somewhere else and paid the extra few bucks. It was very motel-y. It had super old interior stuff and looked grungy. The bathroom...More

    Thank Leslie G
    Response from 00esa, Manager at Extended Stay America - San Francisco - San Mateo - SFOResponded 3 weeks ago

    We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. Please be informed, the dishes for use in the guest suite are kept at the front desk to...More

    Reviewed 10 October 2017

    The room assigned was a mess! Bed was unmade with tissues and cereal on floor. Ruby at the front desk was very nice and apologetic and quickly found me a clean room by actually going room to room! She provided me contact info for Management...More

    Review collected in partnership with Extended Stay
    Thank 541herberte
    Response from 00esa, Manager at Extended Stay America - San Francisco - San Mateo - SFOResponded 11 October 2017

    Thank you for choosing to stay at our hotel. We are sorry to know for the problems you had with your initial room, but we are happy that Ruby resolved your issue to your satisfaction. We also apologize for any other issues you had while...More

    Reviewed 7 October 2017 via mobile

    A truly awful hotel, with lots of extras. Extra dirt, extra charges, extra languages (nobody speaks English) extra noise. Never stay here if you can avoid it. Oh, and my coup-de-grace is that I as a disabled guest could not get into the bathroom because...More

    Thank MartinHalford
    Response from 00esa, Manager at Extended Stay America - San Francisco - San Mateo - SFOResponded 8 October 2017

    We are disheartened to read your review. Please accept our sincere apologies for the problems you encountered and the inconvenience they caused. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced...More

    Hilton Garden Inn San Mateo
    626 reviews
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    0.7 km
     
    Hyatt Regency San Francisco Airport - Burlingame
    762 reviews
    #4 of 12 hotels in Burlingame
    8.4 km
     
    Bay Landing Hotel
    1,030 reviews
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    Pullman San Francisco Bay
    1,445 reviews
    #1 of 17 hotels in Redwood City
    4.2 km
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Room amenities
    • Microwave
    • Things to do
    • Tennis Court
    Details
    • Price range
    • US$116 - US$233 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 136
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Priceline, Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Hotwire and TripOnline SA so you can book your Extended Stay America - San Francisco - San Mateo - SFO reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Mateo
    • Also Known As
    • Homestead San Mateo ,
    • Homestead Suites San Mateo ,
    • San Mateo Homestead Suites
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    Traveller (13)
    Room & Suite (13)
    Dining (1)
    Hotel & Grounds (10)
    Bathroom (2)
    Nearby
    Hilton Garden Inn San Mateo
    626 reviews
    .66 km away
     
    Pullman San Francisco Bay
    1,445 reviews
    4.22 km away
     
    Nearby Restaurants
    Starbucks
    23 reviews
    .68 km away
    Pieology
    27 reviews
    .68 km away
    Chipotle Mexican Grill
    26 reviews
    .48 km away
    BJ's Restaurant & Brewhouse
    214 reviews
    .35 km away
    Nearby Attractions
    Hillbarn Theatre
    23 reviews
    1.72 km away
    The San Mateo Japanese Garden
    176 reviews
    4.02 km away
    Clubhouse Bistro
    26 reviews
    .57 km away
    Oceanic Foot Spa
    17 reviews
    1.73 km away
    Questions & Answers
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    Room Tips
    "Choose King Size Rooms!"
    Read review
    "a lot of luggage don't get a room on 2nd floor-no elevator"
    Read review
    "no good room"
    Read review
    "2nd floor south side, away from freeway side"
    Read review
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