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09/07/2017 10/07/2017
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    Extended Stay America - San Francisco - San Mateo - SFO

    1830 Gateway Dr, San Mateo, CA 94404-2467
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$252
          Great Deal
          Traveller (13)
          Room & Suite (13)
          Dining (1)
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          Overview
          • Excellent28%
          • Very good23%
          • Average12%
          • Poor12%
          • Terrible25%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Non-Smoking Rooms
          Suites
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Extended Stay America - San Francisco - San Mateo - SFO
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          Hilton Garden Inn San Mateo
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          Los Prados Hotel
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Reviews (116)
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          1 - 5 of 116 reviews

          Reviewed 16 May 2017

          They have terrible customer service. The staff was very rude. They had very basic amenities. The room had a really bad smell. It was a combination of sweaty gym socks and spoiled milk. I did not enjoy my stay here.More

          Thank Shirley C
          Response from 00esa, General Manager at Extended Stay America - San Francisco - San Mateo - SFOResponded 17 May 2017

          Shirley, we certainly apologize for the issues you encountered which led to a disappointing stay as it is never our intention to lose focus on providing you with the hospitality you deserve. We will be sure to share your feedback with the entire team and...More

          Reviewed 2 April 2017

          Liked this property and has it all in this budget. One needs to be careful while picking a hotel in this budget. If the stay is long, pick a king size bedroom that gives around 25 square feet more space than the queen bed room....More

          Thank RikeshSingh
          Response from 00esa, General Manager at Extended Stay America - San Francisco - San Mateo - SFOResponded 3 April 2017

          Thank you for choosing yo stay at Extended Stay America - San Francisco - San Mateo - SFO. We are delighted to know you enjoyed your time with us and that you were impressed with all the aspects of our hotel, especially with our Front...More

          Reviewed 11 January 2017 via mobile

          I stayed at this Extended Stay January 2017. Upon arrival the front desk associate could not find my hotel reservation and was reluctant to even look for it. Once I arrived in the room there was a distinct odor. Housekeeping did not do a thorough...More

          1  Thank Blakelee B
          Response from HSDSNMPropMgr, General Manager at Extended Stay America - San Francisco - San Mateo - SFOResponded 12 January 2017

          Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I am concerned about the housekeeping service issues you...More

          Reviewed 10 January 2017 via mobile

          It is really value for money. It is more comfortable than other same class of hotel. The front desk person was really friendly and helpful. I quite enjoy staying here. We may come back again soon. It has good access to the parking lot.More

          Thank Aaron William L
          Response from Manager_11525, Manager at Extended Stay America - San Francisco - San Mateo - SFOResponded 11 January 2017

          Your feedback is important. Thank you for sharing. We are pleased to read you found value in our affordable rates and the friendliness of our staff. Once more, thank you for posting your review. We look forward to having you visit with us again in...More

          Reviewed 2 January 2017

          Had a family emergency and had to go to the Redwood City area. All the other hotels were booked, or average around $300/night so we book this hotel. The staff is very friendly and helpful. There is no room service, unless you pay an extra...More

          Thank LAP201503
          Response from HSDSNMPropMgr, General Manager at Extended Stay America - San Francisco - San Mateo - SFOResponded 3 January 2017

          Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will...More

          Hilton Garden Inn San Mateo
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          About
          Amenities
          • Top amenities
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Self-Serve Laundry
          • Breakfast included
          Details
          • Price range
          • US$160 - US$296 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 136
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Extended Stay, Booking.com, Orbitz, Travelocity, Hotwire, TripOnline SA and Priceline so you can book your Extended Stay America - San Francisco - San Mateo - SFO reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • San Mateo
          • Also Known As
          • Homestead San Mateo ,
          • Homestead Suites San Mateo ,
          • San Mateo Homestead Suites
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          Traveller (13)
          Room & Suite (13)
          Dining (1)
          Hotel & Grounds (10)
          Bathroom (2)
          Nearby
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          Nearby Restaurants
          Starbucks
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          El Torito
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          Chipotle Mexican Grill
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          Nearby Attractions
          Hillbarn Theatre
          20 reviews
          1.72 km away
          The San Mateo Japanese Garden
          158 reviews
          3.63 km away
          Saint James Gate
          7 reviews
          4.71 km away
          Clubhouse Bistro
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          Questions & Answers
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          Room Tips
          "Choose King Size Rooms!"
          Read review
          "a lot of luggage don't get a room on 2nd floor-no elevator"
          Read review
          "no good room"
          Read review
          "2nd floor south side, away from freeway side"
          Read review
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