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Stone Villa Inn San Mateo - San Francisco SFO

294 reviews
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Traveller (61)
Room & Suite (79)
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Overview
  • Excellent30%
  • Very good21%
  • Average17%
  • Poor10%
  • Terrible22%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Wheelchair Access
Meeting Rooms
2.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (294)Write a Review
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All reviewswalk in closetunder new managementrooms are nicely decoratedvery pleasant stayhotel roomsbed was very comfortableevent centerenjoyed my staysan franciscobay areaplenty of parkingcoffee makersfo airportjessiemicrowaverenovationscaltrain
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131 - 135 of 271 reviews
Reviewed 19 November 2013

I needed a place to stay while on business and I found the Stone Villa Inn. When I booked, I was not really worried about how the hotel looked as long as it was clean because I was so tired. When I arrived the staff...More

2  Thank KGandhi12
Response from Kiran P, Owner at Stone Villa Inn San Mateo - San Francisco SFOResponded 3 December 2013

We really appreciate your feedback and we are focusing on customer service along with good product. We hope to see you soon. For reservation and best price call us directly 650-458-6556.

Reviewed 14 November 2013

Stayed here in October with my family and we really enjoyed ourselves. My family and I came to visit some friends and needed a place to stay. The hotel is under new management and it looks like it was recently update. Rooms were clean and...More

Thank SFGUEST
Response from Kiran P, Owner at Stone Villa Inn San Mateo - San Francisco SFOResponded 3 December 2013

We really appreciate your comments and feedback. Call us directly for future reservation so we can provide you best rate possible 650-458-6556.

Reviewed 3 November 2013

Booked this place from home in Portland for my wife and daughter. What a mistake. "Manager" refused to let my daughter use bathroom until he slowly plodded thru the check in process. Room was dirty and sheets looked slept in. Manager unconcerned about condition of...More

2  Thank Robert D
Response from StoneVillaInn, General Manager at Stone Villa Inn San Mateo - San Francisco SFOResponded 14 November 2013

Dear Guest I am sorry that you did not have a good experience at the Stone Villa Inn. We take pride in catering to our customers and giving them great hospitality . We would like to be given another chance to host you again and...More

Reviewed 31 October 2013

Booked this place for a 2 day business trip. The staff was nice and owners are probably East Indians. I check in and it was quiet, however, soon after I noticed the activity in the hall way picked up. I came to realize that there...More

1  Thank Debra W
Response from StoneVillaInn, General Manager at Stone Villa Inn San Mateo - San Francisco SFOResponded 16 November 2013

Dear Guest , I am truly sorry that the Stone Villa Inn did not live up to your expectations when you stayed. I do have great news! We are under new management and we are really focusing on hospitality and catering to our guests needs....More

Reviewed 24 October 2013

The mattresses at this hotel are rock hard and pillows are just as bad. Thank goodness we only stayed one night because my back and neck still hurt. The blanket was full of cigarette burns and the furniture looked worn. Then the toilet overflowed. When...More

1  Thank debdancer
Response from StoneVillaInn, Manager at Stone Villa Inn San Mateo - San Francisco SFOResponded 16 November 2013

Dear Valued Guest, Thank You for leaving a review and letting us know what issues we can improve on. I am happy to tell you that our rooms have been updated and are some of the best in the San Mateo Area. We take great...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
US$106 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$106 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (61)
Room & Suite (79)
Dining (3)
Amenities (11)
Business Centre & Event Rooms (1)
Questions & Answers
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Angela H
26 September 2017|
AnswerShow all 2 answers
Response from Rexelle C | Reviewed this property |
No there is no Airport Shuttle
1
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Michelle K
13 January 2015|
AnswerShow all 3 answers
Response from Giuseppe P | Reviewed this property |
I think they don't care about anything...pet included. To save time, I suggest you to call them instead of write email,...they never replied me.
0
Votes
Room Tips
"a small safe in the room would be a very good idea"
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"The unexpected strip, ridge at front entrance door into the room is hazardous, a person can trip and lose..."
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"Everyroom is nice all remodeled"
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"Lower floor it's better close to the parking"
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