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San Mateo Marriott San Francisco Airport

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Traveller (172)
Room & Suite (75)
Pool & Beach (21)
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Overview
  • Excellent29%
  • Very good41%
  • Average18%
  • Poor7%
  • Terrible5%
Travellers talk about
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (742)
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1 - 5 of 712 reviews
Reviewed 5 days ago

I stayed here for night recently. The hotel is undergoing a massive renovation and the rooms seem to have been styled during the 1970s. Suspect bed bugs as woke up with bites on my calf. The club lounge is very good - apart from that...More

Thank DDO89
Response from Jhaneel T, Front Office Manager at San Mateo Marriott San Francisco AirportResponded 3 days ago

Dear DD089 Thank you for taking the time to share your comments regarding your recent stay with us. Please email us at ays@Marriott-sanmateo.com as we would like to properly investigate your claims. Thank you

Reviewed 1 week ago via mobile

This Marriott charged me over $400 for a Monday night. They don’t have a restaurant, and they don’t have room service after 11pm. They don’t even have a vending machine. I called down to the front desk to ask for food at 11:15pm and they...More

Thank samuelborgen
Response from Jhaneel T, Front Office Manager at San Mateo Marriott San Francisco AirportResponded 1 week ago

Dear samuelborgen Thank you for your feedback regarding your recent stay with the San Mateo Marriott. We have shared your comments with our management team to review our late night dining options during the time of our renovation. Please accept our apologies for any inconvenience...More

Reviewed 3 weeks ago

As the subject says, this hotel is under construction. While the staff was very nice, and changed my noisy room, I will not be back until the remodeling is done. I'm sure this hotel will return to what it used to be once the remodeling...More

Thank tlcksnyder
Response from Jhaneel T, Front Office Manager at San Mateo Marriott San Francisco AirportResponded 2 weeks ago

Good Day tlcksnyder Thank you for your feedback regarding your recent stay with the San Mateo Marriott. It is our goal to provide our guest with exceptional service and a great night rest. Thank you for kind words regarding our staff; we enjoy celebrating the...More

Reviewed 3 weeks ago

Stayed there one night because my company was having a meeting there. Didn't bother to tell us in advance the hotel was under construction. Lobby closed. Restaurant closed except for breakfast. And putting that aside, it's just old and dumpy. Room was extremely dark, no...More

Thank almesq
Response from samantha e, Front Office Manager at San Mateo Marriott San Francisco AirportResponded 2 weeks ago

Thank you for sharing your feedback regarding your experience with your recent stay with the San Mateo Marriott. Please accept our apologies for any inconvenience endured during your stay and the shuttle service; due to our location and the unpredictable peninsula traffic, we are only...More

Reviewed 3 weeks ago

Nice Marriott, especially if staying on business, I like its common areas, pool, gym and food. Just avoid going in the next couple of months as they are renovating the hotel. I have stayed at this hotel 20+ days and it is an overall great...More

Thank PBLiving
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Most Booked Properties in San Mateo, CA
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$166 - US$496 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in San Mateo
#4 Business Hotel in San Mateo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$166 - US$496 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in San Mateo
#4 Business Hotel in San Mateo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (172)
Room & Suite (75)
Pool & Beach (21)
Dining (5)
Business Centre & Event Rooms (11)
Questions & Answers
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Beltran C
17 December 2016|
AnswerShow all 7 answers
Response from HRKCI | Reviewed this property |
They have a typical hotel fitness room, with 2-3 treadmills and ellipiticals or stairclimbers. Can't remember specifically. There are televisions and complimentary ear buds. I believe there are also some free weights. The... More
1
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92dougiedd
7 September 2016|
AnswerShow all 8 answers
Response from Anamaria B | Reviewed this property |
I used Uber, it was 24$ to Union Square on a weekday around 3pm.
1
Vote
jftaylor2
4 May 2016|
AnswerShow all 6 answers
Response from tlcksnyder | Reviewed this property |
I agree with the other comments. It all depends on what you are doing and where you are going. If you are staying right in San Mateo / Burlingame area, it's ok. I prefer the SFO Airport Marriott on the bay. google "sfo... More
0
Votes
Room Tips
"Ask for a room far away from the remodeling."
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"No good rooms"
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"If you are sound sensitive ask for a room that does not face the freeway"
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"no good room."
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