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Dear Mr. Arne Sorenson,
It was my deepest regret writing to you about your staff named Alejandro Quintero that happened Sept 25, Monday. I would like to bring to your attention how I was been treated as your customer. Below is word by word conversation...More
Management response:Responded 29 September 2017
Please review and respond to the email sent to you regarding this feedback.
I got this on Priceline for $130 which was not that bad as I needed a place to crash after a long flight from Asia. The room itself is okay and they gave me free wifi. The parking though is $24/night. I ended up parking...More
The air conditioning unit bangs and clangs through the night like a hammer hitting a tin drum, so don't expect to get any sleep. The hotel sits right along the highway so there is heavy traffic noise and loud trucks just outside your window. The...More
Thank Mike P
Management response:Responded 16 September 2017
Dear Mike P
Thank you for your feedback regarding your San Mateo Marriott Stay. As a Marriott Gold Elite member, this is not the kind of experience we wish you to have while resting with us. Please accept our apologies for the multiple noise disturbances...More
I am a travel advisor and stay in hotels all the time. I regret to say that my recent stay at the San Mateo Marriott San Francisco Airport was by far the worst experience I've ever had at a hotel. From the moment I arrived...More
Management response:Responded 9 September 2017
I am disappointed to hear of the experience you endured while resting with us at the San Mateo Marriott. This is not the type of stay we wish for any of our guests. Please accept our apologies for the lack of service you...More
I was here three months ago and now just getting to write a blog on it. The hotel looks nice and fancy but I had problem with rude staff and waiting too long for room service. They need to either lower their prices or get...More
Thank Robert E
Management response:Responded 7 September 2017
Greetings Robert E
Thank you for your feedback regarding your Marriott San Mateo stay. As a Marriott guest, your comments are truly appreciated. Please accept my apologies on behalf of the Marriott staff for the underwhelming experience your endured with the staff during your stay...More
US$150 - US$447 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Family Hotel in San Mateo
#4 Business Hotel in San Mateo
Non-Smoking Rooms ,
Number of rooms
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San Mateo Marriott San Francisco Airport Hotel San Mateo ,
They have a typical hotel fitness room, with 2-3 treadmills and ellipiticals or stairclimbers. Can't remember specifically. There are televisions and complimentary ear buds. I believe there are also some free weights. The... More
They have a typical hotel fitness room, with 2-3 treadmills and ellipiticals or stairclimbers. Can't remember specifically. There are televisions and complimentary ear buds. I believe there are also some free weights. The fitness room has a door that goes out to the pool area.
Response from tlcksnyder | Reviewed this property |
I agree with the other comments. It all depends on what you are doing and where you are going. If you are staying right in San Mateo / Burlingame area, it's ok. I prefer the SFO Airport Marriott on the bay. google "sfo... More
I agree with the other comments. It all depends on what you are doing and where you are going. If you are staying right in San Mateo / Burlingame area, it's ok. I prefer the SFO Airport Marriott on the bay. google "sfo marriott burlingame" for that. If you're busy with work, and like Trader Joe's, it's not bad.
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"Avoid rooms at the front, unless you like listening to the nearby 12 lane freeway."